Rite Way Heating, Cooling & Plumbing Of Phoenix

Laura L.

I'm late in leaving this review but I would not go to this company. They wanted over $1,000 dollars, which they told me was a discounted price, to do a 20 minute job that only required a little over $100 in parts. If you don't want to be ripped off I wouldn't go here.

Pauline L.

beware.
.this company is out to gorge you to the maximum, giving you highly exaggerated.
quotes and promises. don't be fooled (like i was) by their fancy uniforms, trucks and additional sales efforts for a project.
many of their quotes are ten times the required cost.
no stars for this company

Jason R.

The only reason I am giving one star is because I was glad that I was given an appointment not only next day but on a Saturday.

I was told that somebody would be at my house between 2pm-4pm, it is now 952pm, my shower is still backed up.

Plumbing Medic, great advertisements on your truck but your lack of follow through just lost you a customer and got you a horrible review!

Evelyn P.

Joel was my technician, he was very friendly, very knowledgeable and very smart, he cleared my kitchen drain really fast and he gave me some great tips on how to maintenance it, I definitely recommend him and Plumbing medic

Michael C.

I'm shocked that anybody actually gives these guys more than one star. I asked for a small leak to be repaired outside my home .....it was a simple repair and he wanted $300 for it. I went to Home Depot and found the parts that I needed for $15 and did the repair myself. I had him quote me on 2 other valves to be replaced and the total bill was over $900, oh brother.

Zack H.

Scheduled an appointment online. Was called very promptly and scheduled an appointment for a Friday morning in a window of 8-11am. Friday morning came, and the window of time came and went. I then received a call that they wouldn't be able to come out until 2-5pm that day. Couldn't manage that in my work schedule, so we rescheduled for Monday (again, an 8-11am window), and I was assured that this is an unusual occurrence. Monday comes, 8-11am window passes. I get a call from dispatch saying it will need to be more like 2-4pm, but that it will get done today. 2-4pm passes. 5:12pm, I get a call from a technician saying he's about an hour away and can be here by 6:15pm. Could not do that because of prior engagements. After wasting a whole day, and taking off 1.5 days of work, my sink is STILL not fixed. Do not give windows of time if you cannot even remotely come close to keeping them!

Thureese T.

Receptionist was friendly and very helpful. They remember you when you call back and help you very efficiently. Aaron was our technician for our electric water heater. Super nice, upfront and honest. He tried really hard to diagnose the problem, spent longer than most technicians would, and got it to fire up. I highly recommend this company and Aaron I.!

Gina C.

Plumbing issues at 5am are probably one of the worst things I've woken up to and I am so glad that Plumbing Medic was able to come by a few hours later to check out our issues, give a quote and actually complete the work same day. Eddie was our technician and he was so professional and nice. I didn't feel pressured into purchasing any unnecessary products or services he even reset my water pressure which was set way too high. This company was fantastic and truly cares about its customers. I don't wish plumbing issues on anyone, but if you have them call these guys!

Meemaw M.

WooHooo! As Good As It Gets!!!
I love this little company so friendly and honest
I love how they're always checking up on you on how the technician provided the work it's like you know the before they walk in your home and I love their logo lol

Steve B.

This star is meant to be a negative one: I called them and inquired about their ""$ 64 to unclog any blocked drain"" offer which I saw on one of their vans.

The lady who answered the phone confirmed ""It is $ 64 and that includes a free camera inspection"" No ""if..."", no ""as low as $ 64"" and no $ 64 under certain conditions.

Actually it turned out to be a bait and switch advertisement. We ended up paying
$ 150 to clear the kitchen sink drain. This drain was not completely blocked, we had already poured some boiling water into the drain and could have probably cleared it completely ourselves. This was not a difficult case, just some grease in the pipe. No problem at the other sinks or toilets. More than twice as much than advertised for a simple drain cleaning job.