Rite-Away Services

Barbara L.

This is by far the best company that my home warranty company has sent out. I recommend them. Much better than that horrible company AM/PM Plumbing.

Alison K.

I also was sent this plumber from my home warranty company and now I will be canceling my home warranty. The plumber came out to fix a busted pipe and a couple days later the pipe fell off and my entire bedroom and bathroom flooded. The flooring has to be removed and now I have to hire a company to come out and clean up the mess and dry the walls and floor. What a mess. Do yourself a favor and stay away... far far away

Berj D.

We did not have a major issue, but right before thanksgiving our garbage disposal broke and my home warranty scheduled me with them. They came in, inspected and replaced the garbage disposal the same day. Nothing out of ordinary except the guy working on the appliance had to take too many work calls, and I got worried at some point he will miss something, but he was professional, and got everything done without any issues. and kept the area around him clean as well. I waited about 7 days to post this comment to see if there were any issues that come up after the installation, and s far there are none.

Marnie B.

I had a wonderful experience with this company! I needed a hot water tank replacement. Rene was very professional, experienced, knowledgeable and kind! Thank you so much for your efficiency Rite-A-Way!

Lisa W.

We experienced a kitchen drain clog that was refractory to plunging and the sinks continued to slowly fill and require bailing to prevent overflowage. Our home warranty through American Home Shield connected us with Rite-A-Way. Rene, a master plumber, came out to the house and solved the problem within 15 minutes. He was very kind and knowledgeable and explained exactly what the problem was and what he was going to do to resolve it. He then educated me about what to do to prevent a similar occurrence. His professionalism is to be commended...and celebrated!! (As it is a rarity in this day and age) I will definitely use their services again if necessary and would highly recommend them to others. Thank you for making us whole again!!

Suzanne A.

Full disclosure I am the wife of Warren A.
Our home warranty company,First American, hired this contractor to work on an outdoor spigot that was leaking. The technician STOLE the spigot from our neighbor's house to replace our old one, which did not fix the leak. The ""new"" spigot was also put on at a 30 degree angle.
First American refused to investigate our claim against their contractor and told us to work it out. After we asked to contractor to send some one different out to fix the problem their technician has created, they refused. They then refused to answer any of our phone calls.
We had to hire a local company to do the job right and pay for it out of own pocket.

T M.

Home warranty company assigned them to me for a garbage disposal problem. They set up appointment for between 1 and 5 on Monday. Tech called me at 4:30 and told me that the office added stops on him and he did not have any garbage disposals left. I told him to go to a vendor and he said they were closed. He said he would reschedule me for following Wed. between 10 am and 12 am. At 12:10 I called office and girl said he was on a job and I would be next and he would call me. No call and I find out I was not even on schedule. They suck. Do not use this worthless company.

Rock G.

If I could give a 0 STARS!!! First American Home Buyers Protection sent Rite-Away Services to fix our faucet that broke outside. The plumber said he needed to cut a hole in the wall in my bedroom to fix it, the hole is 19"" x 14"", he told First American it was only 12"", if I could only post the photos. Then the faucet he put on the outside does not meet regulations and sticks out about 3"". A friend who works in the county checked it out and he said it was substandard and did not meet the regulations and we should contact First American. We did, their response, we want to see the report. They have all the pictures and still deny that Rite-Away Services did substandard work. Time to make some media noise.

Tyler O.

Technician BRIAN came out to my home, replaced a hot water heater under my home warranty, did a great job, very informative on everything that was needed. Was very skeptical about having them come out due to all the negative reviews I see in this site, although I have not had any other service done by the company or any other technicians, but I give Brian five stars over all for giving me a courtesy call when he was 15 min out, arrived within my time frame I was given, was very respectful and informative and cleaned up after himself as if no one was here.

Ryan E.

Should be zero stars. Never ever deal with them. Home warranty sent them. They made the problem worse. Had to get a real plumber to come and fix it. Now we are taking them to court. Horrible place to avoid at all costs.