Ridge Plumbing

Allan H.

Very professional and fast. Kept me informed of arrival time and showed up which is most important.

Steve P.

Been using this company for many years - they always answer the phone and provide timely service - over the years they've replaced a hot water heater, installed a washer, installed a toilet, added a new hose bib - highly recommended

Alison T.

Ridge Plumbing came highly recommended by a top realtor and a very successful business owner in Fannin County. I am so very glad I took their advice and called Ridge for the replacement of an old galvanized water pressure valve that finally gave up the ghost. From the initial phone call to the estimate process to the completion of the work, everyone at Ridge was professional, VERY courteous, super knowledgeable, efficient and VERY patient. Not only did Tony, the responding technician, answer all of my questions, but he was able to come out the very next day after I sat on the estimate over night to consider it. I certainly did not expect such prompt service...I was expecting that my delay in accepting the estimate would put the job at least a week out. Call it a fluke, good scheduling, commitment to service or whatever, but I was absolutely ecstatic that within three hours of my call for an appointment to complete the repair, I had water pressure restored by a quality job and Tony shaking my hand and thanking me for my business. After having MANY bad and frustrating experiences with several home repair companies in North Georgia, Ridge Plumbing proved to me that there are still professionals out there that stand by their word, stand behind their work and are not out to just take money and run. Thank you to Ridge for renewing my faith in contractors and mankind in general. You will ALWAYS have my business!

Susan R.

Very Pleased with this company, our plummer was Tony and he was wonderful. Even calling back a couple days after work was done to check on things. Highly recommend

Chad L.

I've only selected 1 star because Yelp requires you to select a star. This plumber performed my """"rough in"""" on my new home and refused to finish the job. After hiring another plumber, I had to pay extra to fix the terrible work this company performed. The the hot and cold lines in the entire house were swapped and a drain not covered. The drywall had to be torn down to chase a toilet line that was hooked up with hot water. When testing the lines a different drain was not connected at all and spewed water everywhere. If your looking for quality plumbing, a company to stand by their work, and finish the job they start, I'm afraid you should look elsewhere.

Me Y.

Called and they came the next day. They were on time. They called to say they were on the way. The man was super nice. He identified the problem with my leaking shower drain immediately and had it fixed in about 15 minutes. Cost $95. The day before Dependable Plumbing came. They were late. They didn't call. Told me to TRY and fix it would be $350 and to replace it would be $650. THANK YOU RIDGE PLUMBING for saving me hundreds of dollars.

Dave W.

This is the company that my builder (John Soave, JFS, Inc.) contracted with to do the plumbing for my new house. It started out bad and got worse. Here a a few of the issues: 1. They failed to hook the drain pipes to my septic system. They just buried the pipe without making the connection. The company that installed my septic tank discovered this and fixed it for me. 2. They installed the radon pipe at the wrong depth so that it had to be removed and reinstalled before the cement contractor could pour the basement floor. Although this did not cause a permanent problem, it did cause a building delay. 3. A drain pipe that was supposed to come up through the basement floor into an interior wall was put in the wrong place. It came up through the floor about a foot from the wall. This required breaking a hole through the floor to move the drain and now I have a really ugly patch in my floor. They didn't even try to make this look good. 4. They neglected to install the shower fixtures in one of the bathrooms. By the time I finally got them to come back to install it, they said they no longer had the fixtures so they charged me to replace them. 5. They installed the sediment filter on the wrong location. Later they charged me to move it. 6. Outside hose bibs are practically useless because the water volume is too low. They provide only about 75% of the MINIMUM required by the plumbing code. When I asked them to fix it, Mike said """"let me think about it"""". This is not exactly the response I was looking for. 7. When the first cold weather came, both of my hose bibs froze. Apparently Ridge Plumbing does not care about the section of the building code that says they must be protected from freezing. Most plumbers would have used frost-proof fittings. 8. My hose bibs do not have the anti-siphon devices that are required by the building code. My wife reminded me that this is not the first bad experience we have had with Ridge Plumbing. In our previous home I discovered water coming out of the ceiling in the basement below the dishwasher. I shut off the water to the dishwasher and called Ridge Plumbing. I gave them the make and model of the dishwasher and asked if they could fix it. They said they would send a man out. When the guy arrived he pulled out the dishwasher (without removing the screws that were holding it in place). Within a few minutes he located a drain hose that was split. He said that he could not fix it because he did not have the required part. He left without putting the dishwasher back but after charging me $84 for doing nothing but scratching my cabinets. I ordered a new hose from Amazon and fixed it myself. On the positive side, the workers were usually pleasant and nice to have around.

Joe B.

These folks are 100 % professional. You can't b.s me. I'm a New Yorker and we don't trust anybody. These guys are sharp honest and know their trade. They have very unfair reviews and I honestly think its their competiton Joe Butler Cooperhill Tn

Jerri N.

We have a cabin rental company with 40 cabins in Ellijay, GA. Ridge Plumbing has always been: Prompt, a pleasure to work with, and the have always gotten in right the first time. They are our go-to company for all our plumbing needs.

Jennifer F.

Stay away! Came out 12/16 to re-attach my kitchen sink. The guy they sent didn't do it right and the sink fell back out Christmas Eve. Called back the Monday after Christmas and they sent someone different out on Tuesday. After spending hours cleaning the caulk off the sink and installing brackets, he had to leave to take care of other customers and didn't have the adhesive. He was scheduled to return at 9am Wednesday. At 8:30am, their office called to say he wouldn't be booming back that they didn't know how to install kitchen sinks. When asked about a refund, the lady said she wasn't sure. We haven't had a kitchen sink. These people are liars and half-baked. Stay away (unless having a kitchen sink isn't important to you)