Richard Haviland

Ronnie D.

Rich and Brian just installed a new hot water heater. They were prompt and courteous and had the job done in no time. Good service at a fair price from nice people. It doesn't get any better.

Kathy M.

Reliable, trustworthy and fair pricing!!!!!!!!!!! Where do you find that today? I needed a plumber, but had some bad experiences in the past, a friend told me about the plumbers she used in the past, she gave me Richard Haviland,s info. I contacted him and set up a meeting, he showed up on time, assessed the problem quickly, gave me a fair price. He and Brian were prompt, courteous and pleasant to work with. I would not hesitate to call Richard and Brian again for any plumbing problem.
Highly recommended.

Shawn D.

Professional, reliable, efficient, affordable, trustworthy, transparent, and friendly. What more could one ask for? Richard and Brian showed up on time, fixed two showers and a toilet in a half hour, explaining every step along the way with a smile, for a price below our expectations, with perfect results. They will be my first call for any plumbing needs in the future without hesitation. Highly recommended.

LJ C.

Having recently gut renovated a house in Brooklyn and subcontracted much of the work myself, I've run the spectrum of experience with contractors from great, to good to horrendous. Richard Haviland definitely falls into the great category, in fact it's been the best working experience to date. Richard and Brian were flexible and happy to work around our schedules. Both are incredibly hard working, ensuring the work was finished even if it meant working later into the day. They were contentious, took pride in their work, not to mention they're a friendly couple of guys to have around. Their prices were very competitive and in short, I wouldn't hesitate to recommend them to anyone looking for top notch plumbing work.

Unree P.

Richard and Brian always get the job done ""on time and under budget,"" so to speak. They are completely free of greed--they seem committed to completing their work as inexpensively as possible. They show up reliably 100% of the time. The best plumber experience I have ever had.

Edited to drop a star. I'm sorry to harm the average but I feel I have to: Now that I've called Richard a couple more times, I have to say he never actually got his hands wet at our home. He takes my call or text and even will come over ... then accepts no payment for his time and recommends someone else. Generous and kind but not what you expect when you contact a plumber. If his B team were 100% great that would be okay--they're decent, but south of four stars. Not sure what aspect of plumbing Richard actually does.

Becki F.

Richard and Brian are awesome. I have never had to hire a plumber on my own before, and I was really worried that I was going to get ripped off or screwed around if I chose the wrong people. Luckily these guys are definitely the right ones to call: professional, reliable, friendly, fair, and affordable.

They quickly fixed the problem that I was having with my shower, despite the fact that it was a weird brand and the manufacturer was not exactly easy to deal with. Without their persistence and follow up with the company, this probably could have dragged out for weeks or months. They also kept in good communication with me between their two visits, so I didn't have to guess where they were in the process of obtaining the necessary part.

It is such a relief to know that there are true professionals out there like the Haviland brothers. I can't recommend them highly enough!

Bridget N.

More praise for Richard and Brian!

They fixed my leak quickly and efficiently; had excellent, frequent communication between visits; were willing to come on a weekend and after business hours to suit my schedule; and charged a fair price.

Kate O.

Richard and Brian were dependable and helpful! I appreciate that they always checked in on their repairs and made themselves available when we had questions via phone or text. They made room in their schedules to help our leaky toilet, and explained to me exactly what the issue was and made the repairs quickly and cleanly. Richard promptly gave us an appointment time, and texted to confirm or if he needed to push the appointment back.
Really helpful, honest guys!

Sam K.

Richard and Brian were right on time, thorough in their investigation of our problem, and didn't even try to charge us for their tome when they realized the problem wasn't what we thought. Would highly recommend them.

Elizabeth L.

I also had to join yelp just to review Richard and Brian. These guys are absolutely amazing!! They are dependable, trustworthy, and spend as much time as they need to get the job done right, every time. They often suggest creative solutions and work with you throughout the entire process to achieve your goals and stay within your budget (for everything from installing a complicated plumbing situation for a washer/dryer to simply unclogging a basic drain).

I feel very lucky to have come across Richard and Brian via yelp and wanted to add one more shout out for these guys. Do yourself a favor and give them a call!