Rice Plumbing & Heating

Tammy T.

Professional, courteous, knowledgeable. Immediate response and follow-up. Great team from office manager to on-site crew. Finding a plumber for an emergency was a bit scary, we are so glad we found Rice. They will be our go-to plumber in the future!

John F.

Rice plumbing is a very good company, but they don't have time to do small work. If you have a large job, or an emergency, they call you back. If it's a small non critical job, crickets. Even calling them a couple times, no call back.
Whether they are good or not, if they don't call you back unless it's a big enough job- I don't need them.

Michael C.

I've read the other reviews and I must say my experience was completely different. Every time I have called they have been super courteous. When repair was needed they were professional and quick. John is a good guy there and is always communicative and helpful. I wasn't even mad about the cost. I took a star away because it did take a follow up call or two for final completion but it wasn't that big of a deal to me.

Jim K.

Called them to install an I Spring whole house water filtration system. They came at the appointed time and I was expecting a quote. After 2 weeks, there was no quote after several calls. If they were not interested in the job, they should just say so. If you are a potential customer, ask for a quote in writing on the spot. I will go with another plumber for my install.

Andrew B.

Made an appointment with a 3 hour window. Waited over 3 hr. 45 minutes-plumber was a no show. No call Letting me know what was going on. Called twice-was told they left a message with the technician. 25 minutes later and still no call on the status. Ended up cancelling after blowing the entire afternoon waiting. Highly disappointed and aggravated.

Zoe M.

Excellent service, courteous smart servicemen who were on time, neat, easy to talk with about the situations and repairs and they were willing to figure some unknowns with an older unit. I have called them 3 times with relatively small repairs and valve replacements, but they always did a great quick job and no problems afterwards. The office people have always been pleasant, responding to questions and messages and making appointments. Happily recommend to friends.

Iris G.

The guys from Rice Plumbing and Heating have helped me out many times and often on short notice. Aaron is a gentleman and does good work at a fair price. He is also very trustworthy. On some occasions I have had to have him do work when I could not be there--everything is always left clean and my things are safe with him around. This is a business I call time and again when I have a plumbing need because they are tried and true!

Richard K.

I've used--and trusted--Rice Plumbing for quite a while. They're very, very responsive, will come almost immediately, and I completely trust their judgment and expertise. I would comfortably recommend them on every level.

Ed T.

I used Rice Plumbing in 2010 when we lost water pressure between the house and the well's pressurized storage tank. I had just sold the place and needed this to be right for the new owners. Rice discovered a leak in the line and got a backhoe in to dig up a trench and lay a new pipe. I was pleased until I discovered a drip from a valve that they had just installed the day before. They charged me for a service call to come out and fix it! That left a bad taste and made me question the whole process. It was most unpleasant.

Scott S.

We contacted Rice Plumbing & Heating about installing a floor level toilet, a new water pressure tank and a whole house line filter system. Not only did Rice P&H complete the job ahead of schedule, they were very efficient, courteous and professional. Their office staff were very courteous and helped manage our appointment and kept us up to date. The price on the work was reasonable as well and they were able to attain the needed parts quite quickly. Overall I am very pleased with the level of professionalism, efficiency and workmanship from Rice P&H.

We will definitely be using them again in the future.