Rescue Plumbing

Andrew V.

Charged $499 for a simple shower cartridge replacement that took 1 hour. Shower cartridge is roughly $60 so they charged $439/hour. Pretty outrageous hourly rate. When I called initially to have them come out they would not give me a price for a shower cartridge replacement, otherwise I would've called someone else.

Will not call again.

With that said, they were responsive and came out within a few hours of calling. They did complete the job (although the technician had trouble returning the valve to the correct temperature operation). Nevertheless, I was disappointed that a local business would price gouge a nearby resident.

Christina M.

Our water heater was leaking water and Rescue Plumbing was out the next day to figure out what was wrong. We needed a new water heater which they installed next day. Logan was very knowledgeable, nice, and so helpful! Would highly recommend!

Eli K.

My bathtub faucet broke while i was giving my daughter a bath and the water wouldn't stop coming out. I called Rescue Plumbing and within 15 minutes, Dax got back to me and told me he would be on his way. A short time later he arrived and immediately diagnosed and fixed the problem by replacing the cartridge and repairing the faucet. I really appreciated the amazing responsiveness and efficiency during a stressful time.

Ashley J.

I woke up with no hot water in my kitchen sino, but hot water in the rest of the house. I ""attempted"" to fix it my self....to no avail. Called Rescue plumbers and within a few hours, Logan and Jenkins were at my door! They found the problem and fixed it right away. Super kind, knowledgable, clean and talked me through everything they did. I would HIGHLY recommend them and will for sure use them if there is another issue.
Ashley J, Bucktown

Edward S.

Great service. Quick response and excellent technician. Had part in truck so resolved leak immediately.

Chi C.

The work was done quickly and professionally, and with short notice. There was an issue that I brought up with the price, and this was completely resolved by costumer service. I appreciate that they care enough to reach out to customers and fully resolve issues.

Jennifer S.

I had frozen pipes and was able to get a same day appointment. Pete and his apprentice came out and were able to help me do some troubleshooting to thaw out the pipes without any kind of expensive solution. He also gave me his cell phone # to call him directly if I had any additional problems or concerns. Definitely recommend and will use them again if I have any plumbing needs.

Frank K.

Great service!! I called the office and they were at my home in less than a half hour. The entire toilet repair was completed in less than an hour!! I love this company and all of their employees!!

Rachel P.

The service was great. I had a busted pipe and they came the same day, with all necessary equipment and was out within 20 minutes. I was able to pay via card on the spot. The plumber and his apprentice we're super professional.

Neal J.

We had a garbage disposal that went out and a Bidet that needed to be installed. The person on the phone was very nice and it was easy to schedule and appointment.  They scheduled a free estimate, arrived on time, and were very professional.  Logan and his partner Dennis inspected the items I had called and provided what I thought was a quick and fair estimate.  I decided to have them do the work and they started immediately.  They wrapped up the jobs quickly, professionally, and with no mess.  Overall it was a very easy experience thanks to Logan's clear and professional explanation and execution of the work required.