Reliant Plumbing

Wendi L.

Positives 1st: very professional, responsive, and friendly. Negatives:VERY expensive...service was great, technician was professional, but feel their charge was pretty astronomical. But when you have water spurting everywhere you feel kinda pressured into signing your soul away and hoping for the best.

Brenda C.

Reliant PlumbingTx thank you for showing my family and now friends your true color. My wife tried every company in central Texas to fix the water leaks after the February Winter storm. Not only did your company try to charge a fee just to come out and provide a quote, but Reliant wanted to charge more than the price of a new tankless water heater for a $9 pvc elbow that required no tools to replace. Oh and by the way, I was deployed at the time and Facetimeed the technician who wanted to rip us off with my wife's assistance. Thanks to Ferguson Plumbing for ordering the part for me. I ordered 3 at $9 a pop and received the parts the next day. Love the support your company provides to Central Texas Reliant Plumbing of Texas.

****Update******

I think you are missing the point. The quote that was provided was very generic and didn't even list the problem. The part was $9 and took all over 5 minutes to repair with no required tools. Simply a hand and fingers. You can continue to hire these employees that take advantage of residents in the central Texas area but I will never use your service or recommend your service. I hope others read this review and realize how much your company takes advantage of people in need.

Roxcy S.

Davis came out immediately and diagnosed our plumbing issue right away! Very helpful!

Donna T.

Mack you were our savior! Called Reliant on Saturday @ 9:00am. Mack was there by 10:00am. Our water main had sprung a leak and they put us immediately as priority! Mack worked diligently from 10:00 until 3:00 in
94 degree heat. He was thorough, educated us, very professional and just a solid great guy.
Happily, our water is back and running! I would recommend Reliant to anyone with plumbing problems. Especially problems as serious as ours was.
Thank you Mack and Reliant for helping us out of this horrible situation! You went above and beyond!
The Tarpeys

Solomon G.

We had a loose connection on the water pipe where it meets the homeowners shut off valve. The city of Austin and some other reputable contractors estimated the job will take 1 to 2 hours. Reliant plumbing gave us an astronomical, predatory quote of almost $2000. Avoid this company at all costs!

Elizabeth D.

Davis was awesome! He came to my home on short notice to fix an emergent situation. He was very honest, and fixed our issues very quickly. We will be calling them again!

Adrian C.

Had Reliant come out same day and Davis was able to give me a run down of what is wrong with my water heater that has gone out. Very professional and explained my options on what is needed to get me up and running.

Taylor B.

Prompt service! I called and they came out same day. Asa gave us many options for fixing our broken sink. I would absolutely use them again

Karn B.

Asa Woodland came out in a Sunday morning and replaced the overflow tank on a water heater. He was prompt, courteous, professional, and respectful.

Thank you Reliant for taking care of my emergency leak on a Sunday with fast professional service at a reasonable cost!

Alec P.

On time with good communication, very friendly over the phone and in person. Was disappointed with the service call, as the technician simply wrote down information from the label that he could've gotten over the phone, and ran quotes for a new water heater unit. I had specifically called to ask about a repair, but he did not examine the unit for a potential fix and did not give any options for repair, or any explanation for why repairs couldn't be done, aside from the fact that my unit was near the end of the warranty period. Did not appear to me that he did any diagnostic work on the unit itself other than writing down a serial number. I paid the fee as agreed but feel I did not get the services that were represented. If they wanted to read a label, I would have been happy to send them a picture or read it over the phone. I have another company here now who are actually looking at the unit, and have given both repair and replacement options much more competitive than Reliant.