Rayne Water Conditioning

Jared Y.

Bill was incredibly knowledgeable and worked with my family's needs to find the best solution. We could feel the effects of the softened water immediately and are very grateful. Thank you Bill!

Holly H.

Great Service ! Quick Response time, professional and priced right ! 5 stars!
Thank you Bill !

Q S.

Rayne provided prompt service, great support, and swift completion of job. Diagnosis for our home and installation scheduling ease was smooth and professional as they get. The team was friendly and knowledgeable and the products they installed are so great! Highly recommended!

Natalie W.

Bill came to my new house today to explain water softening, and purified drinking water. He was so very thorough and comprehensive. I signed up for both, and I'm delighted I won't be buying bottled water anymore. What a pleasure to have a pleasant and productive meeting. Thanks Bill, and thanks Rayne!

Elvera R.

So happy to switch to Rayne. Bill Bowman from Rayne came out and wasn't pushy, explained everything and answered all my questions. We are completley happy to feel the difference with the soft water, and the RO system water tastes fresh and fantastic! Very happy with our decision and I highly recommend Rayne!

Lee C.

Dave Jackson came to our house and offered us several options for softening our hard water. We decided on a system that will be maintained by Rayne. George , the installer, efficiently installed the system, and we are very happy to have this elegant solution. All my business with Santa Barbara Rayne over the past 35 years has been very satisfactory. Highly recommended

Kathy R.

I've waited a few months to do my review. When considering water softening companies I left messages at ""another company"" and at Rayne. Rayne was the only one to reply. Not only did I get a call the next day but I also received an email as well. Bill was the sales rep that got back to me. He was flexible with appointment times. I am outside the Santa Barbara area so I really appreciated his willingness to be flexible. We decided on the best product for me and set up installation. The installer was punctual and professional. After about a month or so I also inquired about a Reverse Osmosis unit. Bill returned to take a look at things and I decided to rent a unit. Different person came to install and was also punctual and professional. So far I am very happy with the quality of products, sales rep, installers and customer service (who I spoke to about a billing question and they were very helpful). It's been about 3 months and I am very happy with Rayne as my water treatment provider.

Vanessa T.

awesome people, great service and excellent product

we just had them install a water softening system with Reverse osmosis. its works great and made a huge difference in the quality of our water. their installation was super fast and everyone involved was so nice. they even helped us navigate other fixtures in our new home, which they totally didnt have to do. they also did a beautiful job of installing all the components in a neat and orderly way so that everything took up as little room in the garage and under our sink as possible.

Penny P.

What a professionally run company! Bill Bowman came to my home, tested my water, listened to my endless complaints about my previous service and my water issues. I never once felt pressured into signing up for service. He truly cares that his customer receives the best service and product possible. He had another appointment right after mine, but because I ran on and on, instead of cutting my appointment off, he was going to politely call my neighbor, who the appointment was with and tell her he was running a bit late. I told him to go, but he made sure our appointment had met my satisfaction before he did. It was nice to see how respectful he was to everyone's time. I did end up signing up for service! If you are considering calling Rayne, ask for Bill. Happy customer here!!

Arthur T.

Dave Jackson, Rayne's Service Representative showed up on time for our appointment, which is the first indicator what sort of service response time one's going to be receiving.

I already owned a water softener located in the garage. Problem was I did not like the way the back flow drain was hooked up which went behind cabinets, walls and who knows where? That was a time bomb ready to go off when and if it broke. Bought the home that way. Also not working all that efficiently-perhaps requiring canister servicing. Noticed hard water spots on walk in shower glass.

Home is set up with an RO system under the sink. So not concerned with drinking or cooking water.

Dave spent quite a bit of time with me. We discussed numerous options and local water quality. He's a straight-shooter and never tried to over sell me equipment or services my home didn't need.

While it may be less expensive to own your own water softener there's numerous drawbacks. Namely you own it and are responsible for servicing. Plus lugging 40-50 lb bags of pellets, going to the store, gas and driving time at some point is just a waste of time and money.

We ran thru numerous options to choose from. The one that hit ""3"" birds with one stone was to remove existing water softener and put it in storage shed so if a future owner wanted one-""there you go""! The drain was left in place if future owner decided to reinstall it. Rayne put a threaded cap on the drain.

The garage floor is finished in a high end epoxy terrazzo finish. So dragging canister s in and out could result in damage to the floor and cars parked in garage. Not so easy for a service person to access and R&R.

We decided to put it outside. They ended up making the ""finished garage"" a whole lot cleaner and larger. Plus easier to clean floors with ""0"" equipment sitting on them.

As I'm a designer and very meticulous at everything in this home as it is a multi-million dollar townhome we spent quite a bit of time where the replacement canister could go.

Figured out a place where it would virtually be non detectable behind a palm tree. It came out looking like a tree trunk.

We took measurements and found an inset spot near entry walkway. Rayne supplied the 12x12 pavers and I supplied the sand to set them on...$5 cost.

We removed one small plant, dug up the low voltage lighting wiring to get the area prepped for Rayne.

Dave sent two people out to do the install and plumbing at no charge. Jorge and Palomino were great. Accommodating and followed instructions to the design we had come up with. Nice to not have to battle it out with subcontractors that are simply trying to get in and out. These guys were great and did an awesome install.

We lined up everything outside so the canister would be centered up on the pavers. It's 10"" in diameter and grey pavers Rayne supplied are 12x12 and everything looked perfect when done.

We ran into a few minor glitches as we found a water service box under decorative bark. But got that sorted out so pavers would sit on top yet line up with concrete and brick walk way. Also sorted out drip line system and low voltage lighting wiring.

Jorge drilled holes from outside and took precise measurements. The copper lines inside the garage needed to be above irrigation timer.

I expected solder marks on the walls and pipes not straight or level. Was pleasantly surprised everything came out perfectly level and straight. So many plumbers seem to have ""no eye"" for a proper install.

Everything came out first class craftsmanship which seems difficult to find these days. People say yes and than do whatever they want. Currently riding herd on a contractor and their sub's is frustrating.

Piping came out awesome! They caulked in through the wall holes. No marks on the walls, cleaned up after themselves. Now the garage looks a whole lot cleaner and a bit larger.

Pavers, canister and copper pipes came out awesome. Can barely see copper pipes and canister. Virtually undetectable. And they cleaned up outside and raked decorative bark back in place.

Moved my water softener to storage shed exactly how I cleared out space for it.

And the soft water is great now. $36 p/m can't beat that! Canister changed out every 28 days and ""2"" free per year when heavier usage needed. Plus can always go up on service frequency at a reasonable fee.

It's also nice not having to chase plumbers to show up. Rayne offers 24/7 service at no additional charge. Now hassle free soft water is done. No maintenance and no more headaches.

Jorge and Palomino had great attitudes and easy to work with and a sense of humor. I told them Dave was going to send his best installers out. Jorge laughed and said they were tied up so he sent us. That was hilariously funny as these guys are top notch and humble.

One of the best decisions I made becoming a Rayne Customer!

Thank You Dave, Jorge and Palomino!