Rayne Water Conditioning

Bill O.

I have to say this is by far the best water conditioner I have had in 40 years thanks to Rayne ! Their system works well and easy install the insulation was a breeze they technician was great ! I spoke to a nice lady over the phone at the office and she was so helpful polite and caring of my needs gave me some good information about the systems! thank you very much what a nice place to do business with ! Nice people! Bill Oxner San Jose

Cal I.

Victor did great job installing my salt water softener and RO system In my garage. I would recommend this company to friends and family.

Dan F.

My service, which I have had for over 40 years, has suddenly been very bad. The delivery person has reported to his company that for the past two months he was unable to deliver. The first reason was that he cdpould not access the my comples at the entrance gate. The code been the same for over 40 years. The second ecuse was that there was a dog in my house. I don't have a dog, but there are other dogs in the complex. However, none of the dogs roam freely.
I don't understand why the company doesn't contact me when he is unable to deliver.
Yet, the bill comes regularly every month. POOR MANAGEMENT!

Linda K.

Senior tech Arthur Gonzales came out & I explained what wasn't happening. He said I know what the problem is and within less than a half hour he had it up and running. Arthur is also very personable & has a great sense of humor. No complaints here. Thanx Arthur

Ronald S.

I would like to recognize Senior Techniacian, Arthur Gonzales. He initialy installed my service. He has been professional, thoughtful and a great spokeperson for Rayne Water. Please thank him for me and the many customers he has served.

S D.

Rayne water service professional Arthur was absolutely fantastic! Such a pleasure to speak with. It was well worth the wait! Thank You Arthur.

Fish F.

Arthur was a delightful man! He explained what he was going to be doing and was very engaging. We had a really nice chat while he worked. Rayne Water has a great asset in him. I like how personable he is... a total gem!

Windy A.

Horrible system & customer service. Although I had been looking into purchasing our water filtration system from another supplier, Donnie talked my husband into Rayne. He was car salesman slick and had us both convinced this was the better system. That our hard water problems would be solved. We would just have to wipe the fine white away, that nothing would corrode or stay. FALSE!

We recently had done extensive remodeling on our home, even adding new appliances and fixtures. Everything is covered with serious white hard water spots and corrosion. Our dishwasher, which is only a year old, has to be serviced to get the build-up removed. Even my countertops, although we wipe them down continually, have to be scrubbed with Pink and that doesn't even solve the build-up hard water problem. It's almost worse with the filtration that before.
We've called multiple times, emailed, left messages, etc...The most we've been told is that someone will get back to us. We've even asked if there was an additional system to add that would help. We have yet to have anyone reach back out to us. Now, all we want is our money back and for them to remove the system so we can go with LifeSource. Whose ratings and referrals are better.

Buyer beware. The follow through and promises from this company are false.

Gary L.

We had a Rayne reverse osmosis system under the kitchen sink for a couple of decades. When we replaced the kitchen counters and sink, we decided to try a different type of water filter which was top-rated by Wirecutter and Amazon. While it was inexpensive and easy to self install, the water tasted awful and it left mineral deposits in our countertop hot water pot. So we bit the bullet and went back to Rayne.
Don Echols, the consultant, was easy to talk with and very helpful. Once we made the decision, the installation went quickly and smoothly. The newer RO system doesn't take up quite as much space under the sink as the old one. The water tastes great. No deposits in our hot water heater. All in all, it was worth it to get a great system, pay someone to do the installation, and enjoy the peace of mind of a very long warranty.

Annette B.

I just had our solfwater unit repaired and the gentleman that came out to our home was very professional and completed the work that had to be repaired. If I needed a Rayne Water repair person to come out again please send the person I had today.

Bill Byrnes