Rapid Plumbing Rooter Service

AV F.

***DO NOT USE THIS COMPANY***
I used this company to unclog my bathtub. Julio saw an opportunity to take advantage of a woman and tried to charge me for additional items like broken pipes etc. It's unfortunate that some men will try and take advantage of the situation and overcharge for a job that should have been a simple unclog. Unfortunately for them, I have friends in the plumbing industry that saw the pictures and knew that they were not being truthful. I felt it was best that my husband handle letting them know that we were on to them and they weren't getting paid for lying just for the unclog. I will never do business with them again.

Make sure you get at least 2 or 3 estimates in writing when hiring a contractor. If it's not in writing it didn't happen. Good luck folks.

Loise C.

How I wish I read the reviews here before calling them. I'm kinda old schooled and relied on the yellowbook. Just as one of the review said, they kinda sound decent at first with free estimate and all, but no way!! Same excuses as most of the reviews here for their missed appointment time - in my case every time!! 1st appointment no appearance was hold on a previous job. Didn't bother to call at all but since I made the call had an appointment instead. Give them a 2nd chance right?! Big mistake! There's an appointment scheduled so one would expect to honor that appointment but no appearance. After an hour I called, and they are on the way. After another hour, I called, they are on the way! Again! and we are on the same city!! After 30 minutes, here's the guy! Finally!! Done in less than hour. Paid $225 for 2 bathroom faucet leaks, showerhead replacement and a broken flush. The next morning, 2 faucets are still leaking. Requested appointment, as usual hours later and no show, so made another appointment. It's now an hour and 30 minutes past the appointment and I'm still waiting here. I called them, no technician is available and this is an appointment mind you!!

If you don't want a headache, try other plumbing services. Don't have the same mistake I did for not reading reviews first. And don't rely on the yellowbook! Its a lie!! And I agree with another reviewer, they should just close!

Jonathan D.

One of their driver's likes to drive crazy... Just saw their White Ford Econoline Van headed west on Rancho Vista Blvd in the number 1 (far left) lane..... Cut off multiple vehicles to cut across all the labes of traffic to get in the right turn lane.. then ran the red light to turn north on 10th Street West.. happened today at about 3:30pn.

Mary G.

I used this company to repipe my mobile home a couple of months ago. I was impressed with their professionalism from the get go. They told me when they would arrive and called prior to arrival. The plumbers (3) worked hard and efficiently. The plumbing team was led by a supervisor who oversaw everything the other younger and less experienced plumbers did. He also checked their work before leaving and I have not had to call them with any problems. They are now an my speed dial.

Wendy P.

They over charged us and left stuff all over the place. They kept on finding ""more stuff"" that was wrong with the system and kept on prolonging the service. We had to stay at a hotel unnecessarily for almost a month only because they kept on delaying working on the pipes in our house. Just terrible terrible service. :/

Joey A.

Wish at least a half star was possible. Although rare for myself to leave a one star review, I must say, a company really has to deserve it from me. So, I called for a service quote this morning and was told this company does not give quotes over the phone but do so as a free no cost home inspection. I thought it sounded like a decent idea and told them I would be home by 1 p.m. I received a call at 1:04 p.m. stating someone was on their way. Come 2:28 p.m. I gave them a call back asking about this person who was on their way. I was told by 3:30 p.m. due to traffic and informed them that it would've been courteous to inform me. Come 4 p.m. I call and ask what was going on with the plumber that was on his way and I was told he will be here by 5 due to traffic. I was fairly frustrated at this point. Here's the kicker, when I asked where this plumber was coming from I was told El Monte, CA. It's like 2 cities over and doesn't take 4 1/2 hours. My conclusion was that this company was obviously lying to me and taking me for a fool. I will always be glad I did not do business with this company who lies to its customers. What a very great first impression.

Lelah B.

Overpriced. I called them to repair a leak around my Halo system they had installed. When Oscar arrived a pipe burst when he tried to turn off the water. He called his boss and was told that he would need to replace the pressure regulator and all the pipes and it would be 5000.00. He replaced the regulator and a couple of PVC pipes. I later priced the regulator at Home Depot and found it they sold for 200.00 or less. When I called and spoke to the manager Iwas told that they charge by contract not by size of the job or cost of materials used. I will never use them again.

Alf G.

Eugene just finished my patents home. He was the third plumber that came and the only one willing to help. My parents saved thousands using Eugene. From the bottom of my heart.. Thank you Eugene for taking pride in your work and fixing my parents ongoing problem. Sincerely Torres Residence (West Palmdale)

Anonymous W.

My upstairs bathroom pipe burst and water went downstairs bathroom. I called the Plummer and they arrived like they said. The technician, Julio Muñoz and Reggie completed the work. It was kinda expensive, but they get the work done fast. They referred me to Emergency Services Restoration to complete the rest. I called Plummer and Julio came again to fix another fixer. I asked questions and were answered. I obtained quotes. I gotta say his work was clean and has patience. Good customer service. I recommend him.

Kit P.

Rapid Plumbing is the nightmare all customers fear when hiring someone they don't know. Not locally owned but a franchise out of Yorba Linda which I believe is Russian owned. They are liars, thieves, and bullied my 88 year old dad into believing he had to have emergency work done to the tune of $6700.00... On a Sunday! Cheap bid but could have costs us thousands if we didn't get 2 more opinions. Final cost? $600.00 from Beckett Plumbing! Thank you Scott!