Rapid Plumbing Rooter Service

Jeanette M.

My pinky gold ring given to me 20 years ago by my mother slipped right off my soapy hands. I called Rapid Plumbing right away at 9am. I got a call back at 10am letting me know the plumber would be here at 11am. Not only was he here exactly at 11am but he found my ring in less than 10 minutes. Armando was great! Great service. Used them before and they came through as well. Plus I received a discount!

Theresa G.

I called rapid plumbing the kitchen sink was clogged and backing up in the bath tub. they said right away without looking at anything were going to use the hydro jet to unclog the drain. They found out that the main line was broken. the result of that was I had a bathtub full of human waste. they were leaving so they could call the owner to get approval to fix it.
The owner did not give them approval to fix the pipe. So rapid plumbing never came back to clean there mess up and left the pipes under sink off never reconnected them. They were paid $375.00 thinking they would be back to clean there mess up. No they never showed. I called main to complain she said she would get back to but never did. I called local mgr requesting a refund and cean up. He said, 1 or the other if I wanted refund he was not coming back to clean up. Worst experience I've ever had.

Jayson G.

Called this place for an estimate on a leaky faucet in the shower and it's took them 3 hours to respond then tried to charge me ripoff price at $1800 just to repair a valve? Then the guy said they was gonna have to break through my wall to fix it? $1800 for y'all to mess up my house? I don't think so.

Clarice C.

Saved the Day now our refrigerator can be installed called Rapid Plumbing Rooter Service at the last minute they came right out installed a shut off valve. Armando provided us with excellent customer service Thank You

Alice T.

I never use my home warranty for service again after waiting for over 2 weeks and numerous calls and complaints I called Rapid. They arrived within 4 hours on an weekend fixed my problem less than my service charge with my home warranty. They were good to and for me. I have them on speed dial.

Rolando J.

FIVE STAR SERVICE. I called two other plumbing services with out any avail. One of the plumbing services claimed they were 24/7 and yet, I was told to call back at 8 AM to get someone to my location. I called Rapid Plumbing and within 45 min they had someone out to my location. Shout out to Julio and Eugene (there was a third guy, but I didn't get his name) for being straight forward and honest with me about the services that I need and explaining with excruciating detail about what was happening with my plumbing system and what would need to be done in the future. Fast response time with even faster service, I will definitely be calling them again and again for all my plumbing needs.

AV F.

***DO NOT USE THIS COMPANY***
I used this company to unclog my bathtub. Julio saw an opportunity to take advantage of a woman and tried to charge me for additional items like broken pipes etc. It's unfortunate that some men will try and take advantage of the situation and overcharge for a job that should have been a simple unclog. Unfortunately for them, I have friends in the plumbing industry that saw the pictures and knew that they were not being truthful. I felt it was best that my husband handle letting them know that we were on to them and they weren't getting paid for lying just for the unclog. I will never do business with them again.

Make sure you get at least 2 or 3 estimates in writing when hiring a contractor. If it's not in writing it didn't happen. Good luck folks.

Loise C.

How I wish I read the reviews here before calling them. I'm kinda old schooled and relied on the yellowbook. Just as one of the review said, they kinda sound decent at first with free estimate and all, but no way!! Same excuses as most of the reviews here for their missed appointment time - in my case every time!! 1st appointment no appearance was hold on a previous job. Didn't bother to call at all but since I made the call had an appointment instead. Give them a 2nd chance right?! Big mistake! There's an appointment scheduled so one would expect to honor that appointment but no appearance. After an hour I called, and they are on the way. After another hour, I called, they are on the way! Again! and we are on the same city!! After 30 minutes, here's the guy! Finally!! Done in less than hour. Paid $225 for 2 bathroom faucet leaks, showerhead replacement and a broken flush. The next morning, 2 faucets are still leaking. Requested appointment, as usual hours later and no show, so made another appointment. It's now an hour and 30 minutes past the appointment and I'm still waiting here. I called them, no technician is available and this is an appointment mind you!!

If you don't want a headache, try other plumbing services. Don't have the same mistake I did for not reading reviews first. And don't rely on the yellowbook! Its a lie!! And I agree with another reviewer, they should just close!

Jonathan D.

One of their driver's likes to drive crazy... Just saw their White Ford Econoline Van headed west on Rancho Vista Blvd in the number 1 (far left) lane..... Cut off multiple vehicles to cut across all the labes of traffic to get in the right turn lane.. then ran the red light to turn north on 10th Street West.. happened today at about 3:30pn.

Mary G.

I used this company to repipe my mobile home a couple of months ago. I was impressed with their professionalism from the get go. They told me when they would arrive and called prior to arrival. The plumbers (3) worked hard and efficiently. The plumbing team was led by a supervisor who oversaw everything the other younger and less experienced plumbers did. He also checked their work before leaving and I have not had to call them with any problems. They are now an my speed dial.