Rapid Plumbing

Jeff B.

Please call another company before you call this one! This is my first bad 1 start review. If I could give a negative 5 stars I would! My 79 year old mother called this company and they came out. Eugene S. Quotes her 14K. They pulled the toilet, emptied the septic tank and a few other small things. He was there one extra day. I feel he took advantage of an older lady. When she had another problem with the other toilet, we paid $350 for a new toilet. This was a nightmare and I would never do business again with this company. I would encourage you to do your homework, and i my opinion you should call another company that has better reviews. The person inside the office a sweet nice girl ""Gloria"", finally helped me come up with a fair but still pricey new amount. The only thing good about the company was Gloria. Please, don't put your older family member in the same position we accidently put ours. Read all reviews from this company. Good luck and it's nice to have this nightmare done.

Laurie G.

Beware....After our sewer kept backing up I was referred to Rapid Plumbing after having previous plumbers out to snake the drain. Rapid Plumbing ran a camera and even though I had told them approximately where I had been told the blockage was from what other plumbers had told me. The rapid tech said they identified the problem from the camera and that they would dig 6 ft down and run a sleeve and that once this was done the problem would be fixed all the way to the city's sewer I had also informed them that there was anawful sewer smell coming up through our bathroom sink the tech told me once they put the sleeve into the pipe the smell would go awaw after a couple of weeks as of today this smell is still there. Once this was completed they came back and said they now believed that the problem was further down the line and they would need to dig an additional 6ft hole and yet this hole was going to be exactly where I had told them that the others had told me the problem was to begin with. Now my cost went from an already expensive $18k to almost $23k to complete this job. I had no choice with deep trenches in my front yard and my family without use of a bathroom so I had them complete this job. Once finished I was additionally shocked and saddened by the fact that instead of filling all of the dirt back in the holes they had taken much of the remaining dirt and hidden it all around my foundation and on top of my landscaping where it still sits up against the house in several piles they also broke a sprinkler line which was leaking all over the sidewalk. The uneveness of the front yard grass looks ridiculous. When I called them they came back and fixed the sprinkler and put a patch of grass on top of the ground instead of removing all the mud from up against the house. I have since tried to contact them about all of this they decline to respond.

Michael R.

The Techs were nice and informative on the replacement of my New Hot Water Heater. They took time with me and performed their work very efficiently. I would recommend this great company. And Nea work well with me. Michael Restivo Carlsbad, Ca

Yvette B.

Max and Bryant were excellent. I had a clogged, backed up drain. They worked until it was draining. I am very, very appreciative of them. Thank you, Rapid

Patricia D.

Great work. Geraldo (Gerry) and his crew were fast, efficient, and careful. I have an old house and some pipes are beyond repair. They fixed a few extras without further charge. I have used this company for many years and have been happy with their work.
Pat D

Kim A.

I've used this company a couple of times for our Sherman Oaks office and have been happy with the work they've performed. The office staff is cordial and capable and Armando did a good job for us.

Rudy F.

hello im mr. r. flores i have used rapid pluming several times in 5 yrs there are excellent excellent workers all ways get the job done right i dont remember the other workers name but i called rapid plumbing on may 9 2020 for my water heater not working. the lady who took my call was very nice and professional the company send out mr. isaac was at my house in los angeles near usc area in 30 min. i thought my water heater was done turns out i had no gas coming through my house mr. isaac turn the gas back on for me and found the problem now my heater is working again and my stove and my dryer thank you very much sir issac and all the other employees who has come over and fix different things for me . and will always call rapid plumbing no matter what the price is keep up the excellent work guys if i can give you 10 stars i would

Twy J.

I hate leaving negative reviews. Most of my reviews are 4 or 5 stars. I wanted to leave these guys a 5 star review because the service guy Sergio V. was so nice. He replaced the main water line under my ass-fault driveway and was polite. The problem was the patch work that was done after replacing the line. As you can see in the picture it does not match at all. The company said they would send someone out to fix it but they just came out, looked at it and said there is nothing they would be able to do. I would be happy to give 5 stars if they were able to make it look better. To bad they did not want to event attempt to. I will remove this low review if they decide to change their minds and post the updated picture showing the great job that they could do.

Fay M.

Do not use this plumbing Co. I called them to unplug my drain system and was charged $398 two days later it backed up again. Marina told me I would need a new line and it would be $2400 less the $398 I paid. He can out dig a hold in the back and told me it would be $10,000.00 because it need be rerouted and he had licenses that would pass the city. I told him No, and what did I owe and he changed me $1800 too dig a hole. I called another Company and they charged me $1500.00 to reroute!!!

Joey H.

Beware of this company (Rapid Plumbing, 5761 Uplander Way, Culver City, CA), I hope my experience does not happen to you. I will never call this company again for a plumbing service -- The plumber from this company quoted $$$ for a simple plumbing service, When he was doing the job, he told me something major is obstructing further down & proposed an additional $3,800 as the cost to fix the problem. When I refused his proposal, he left the job without installing back the toilet bowl that I purchased from them. I complained to the same plumber that same day, but was told I need to fix it myself, Frustrated. I called the main office to complain about the plumber but the manager just defended the worker.... I ended up spending additional cost to install the toilet bowl.