Rapid First Plumbing

Elizabeth G.

Absolutely wonderful customer service. I had called another company 2 days ago. They did not fix the problem. Told me to buy a shower guard. Today the whole bathroom floor was flooded again. Called Rapid First they showed up within 3 hours of my panic call. Fixed my problem. They will be my plumber of choice! Manual was marvelous and kind..

Warren C.

Short version:
Meghan from rapid first plumbing was dishonest. I do not recommend rfp bring your hard earn honest cash elsewhere
Long version:
I had a leak in my toilet and was recommended RFP by friend and by yelp. Called and Meghan picked up. I told her my issue and she was going to send someone out. I then asked her about the cost for them to send someone out and she said 175/hr plus parts. That didn't answer my question about how much it will cost for them to evaluate my problem. So I asked her again about the fee for the guy to come in to diagnose the issue and she says 175/hr and they will give me a quote on the total fee before I start. Again that didn't answer my question so I asked her how much will it cost me for the guy to come out today. Then with a slight annoyed attitude, she says it's free for them to come and look and once they have a quote it will be 175 an hour plus parts. Skip forward 3 hrs, the tech came (Travis s5) and I showed him the problem. After checking it out he told me I should buy a new toilet and they can install it for me. I was like great I'll get it and call them back. He said it'll roughly take an hour so about 200 to get it installed. I was okay with that and he told me to call them once I buy the toilet. Then he proceeded to write me a bill for 75 dollars for today's evaluation (service charge). I was a bit confused and told him what Meghan told me. He calls Meghan and she tells him she only told me about the hourly rate. At this point I am extremely disappointed. I don't mind the service charge. The guy came out and did honest work and should be compensated with the fees set. However, what I am livid about is the dishonesty Meghan showed. If she would have just told me the truth or told Travis the truth, things would be easier. In this type of business, trust is far more important. Needless to say I will not be calling rapid first plumbing anytime soon and I will definitely not recommend this dishonest place to anyone. I will also make sure none of my family/friends visit rfp. You never know when they will perform a bait and switch on you. STAY AWAY! More honest plumber out there!

Jack D.

Had work done by these folks in March 2018. The man that did it, I believe his name was Michael, did a great job. Had to call them April 24 in the evening for a backed up sewer. Hispanic man showed up. Pissed and moaned about house not having a ""proper"" cleanout and said if he had to do it the price would be over $500.00 and if I could wait for daytime it would be cheaper. Initially quoted around $250.00. Obviously this guy didn't want to get his hands dirty. Called Kevin at Choice Plumbing 916 879 1300 the next day. He showed within an hour and did the job using the same cleanout the lazy guy wouldn't use. Guess once you have the big truck and the clean uniform you lose track of the aspect of good service. CALL KEVIN.

Angie U.

I was referred to Rapid First by Pocket Plumbing, who was booked all day.
My bathtub and shower were clogged and flooded my bathroom.
Rapid First came out the same day and within the hour.
Sci was friendly professional quick and I believe honest.
I would definitely recommend Rapid First Plumbing. And kudos to Pocket Plumbing for the referral.

Gillian Y.

Great! I called them on a weeknight and 90 mins later we had a plumber at our home fixing our issue! We were very happy with the speed and efficiency of this company. The plumber who came to our house was so professional, knowledgeable and friendly. I highly recommend!

Lyndsey G.

I had such an awesome experience with these guys, I see no reason to use anyone else in the future. Same day service and willing to go above and beyond for us. He had a complicated block in our main line and they made a stressful situation get resolved quickly and efficiently. Thank you Manuel and Steve!

Emily C.

First time getting a plumbing service. Yelp has proven to be so helpful! The lady (Sabrina) who picked up my call was extremely courteous and walked me through the process. Same day appointment was set up for my parents house. (Water from washing machine came up from the bath tub drain) The guy showed up on time and cleaned the main drain for my parents'. He was in and out in half an hour. Super friendly and professional. I would go to them again should there be another plumbing problem. (Though we are hoping we don't have to use their service again soon)

Celeste T.

I am so pleased to share our experience with Rapid First Plumbing. We were the classic Thanksgiving story of getting ready for our guests and realizing our toilets were backing up. After a creative access to a bathroom, we were able to make Thanksgiving Day work. First thing this morning, we called for help. Within an hour, Travis walked in and got to work. Unbelievable. He was energetic, good humored and determined. What a Godsend! He was incredibly thorough.
Travis even told us how to cure our dribbling faucets.
My husband and I will call them first! Thank you, Travis Frasch and Rapid First!

Happy J.

I had a leak in my front yard by the main shut off valve so I called Rapid First Plumping. It was too late in the day for someone to come out so they promised to arrive first thing in the morning and at least diagnose the problem. They arrived on time and explained how they would figure out the source of the leak. After some digging they found that a 90 degree pvc pipe had cracked and needed to be replaced. They were very accommodating and offered to continue with the repair even though it was a last minute appointment. They gave me an estimate and completed the repair quickly for the price they quoted. This is not the first time I have called them for an issue that needed an immediate response. Great people to work with, very professional and they are very fast to respond when you need them.

Corrinne F.

Called Rapid Rooter For Recurring Problem!! On 8/21/2017 Came 2 Hours Later!! Sai Fixed The Problem!! Excellent Customer Service & Response Time! Will Continue To Call When There Is A Problem!!! Great Job!!!