Rapid First Plumbing

Jackie T.

Coming back from short weekend trip out of town, the last thing I needed was something to remind me why I even left in the first place. Well, that's exactly what happened when I came home from a short relaxing vacation to a leaking toilet. Granted, it wasn't over flooded with poop and other nasty stuff. It was just when I flushed it; water would just start seeping out and get all over the baseboards and cabinets. So I immediately get on Yelp and start searching for a plumber because this is the last thing I want to deal with at 11:30 p.m. after half a day of traveling. I came upon Rapid Rooter plumbing which happened to be open 24 hours. I was greeted by a friendly customer service rep, and I proceeded to give her all the information she needed only to find out that the previous owner of the house have had service done before (no, I am NOT Cynthia, thank you!). She informed me that a technician can come out that very night, but the hourly rate would be over $200, but if I wanted a technician come out in the morning, it'll be $164, not including parts. I chose the latter, obviously.

The next day, the technician came out at the time frame promised. They called me prior to him coming to let me know he was on his way. Steve, the guy who came out, was very friendly. He assessed the damage within 5 minutes and gave me the cost of everything and then proceeded to fix my toilet immediately. He was done within maybe 15 minutes, and he did a good job of cleaning everything up for me.

If anything in my house breaks again that requires a plumber in the future, I wouldn't hesitate to give Rapid Rooter a call again, even with the crazy hourly rate! I'd rather pay a large upfront cost than having to spend more money in the future for damages done if I don't get it taken care of immediately.

Janet M.

Excellent service, professional, prompt, very considerate of my 90 year old parents!
Thanks...JOB WELL DONE!

Bob P.

All other plumbers are pussy compared to Jeremy at Rapid Rooter Plumbing. If you're reading this, you have a situation you need handled. Guess what? I don't have a problem anymore. Because I called whatever their number is and shit GOT HANDLED.

He also had a tool that was half the size of his van. In a horror flick, that van would come alive and kill you. Like really easily. Picture like, your car. THAT was the size just some random tool he had in his van. WHO HAS THAT KIND OF STUFF?

Jeremy at Rapid Rooter Plumbing does.

No, thank you Jeremy.

Daniel W.

He did a fantastic job very thorough and explained everything that was wrong with the plumbing I recommend rapid rooter plumbing anytime! Thanks Sean 35

Stephanie D.

It's rarely a good day when you have to call a plumber, but I'm thankful that I have Rapid Rooter there when I need them. My landlord has used Rapid Rooter in the past because our yard has a lot of tree roots growing through the pipes and causing clogs. So, when my bathtub and toilet water levels began to rise as my washing machine was rinsing, I knew I had a problem.

I called Rapid Rooter on a Saturday morning and spoke to Allison, who was super friendly. She said she would send someone out. It took a few hours for the Rapid Rooter guy, Jake, to arrive because he was on another call. He spent about an hour grinding the roots out of the sewer system, plunging the bathtub, and checking his work both with a camera in the pipe and by running water through the system.

It ended up costing $164 (which was the price Allison quoted me on the phone), but they guarantee their work and are efficient. I give Jake a big thumbs up for explaining the situation at hand and for being friendly in his interactions with me. Rapid Rooter will always be the company I turn to if I have another plumbing problem.

Rebecca K.

Worst experience ever. EVER. We live in an upstairs apartment. Our pipe started leaking on a Friday night and flooded our downstairs neighbor. We were told by maintenance that Rapid Rooter would be out Monday morning. They showed up during our 7pm dinner Monday night, stayed for 10 minutes to tell us ""yes, there is a leak"" and told us they would be back Tuesday. But wait- it gets better: we had to work Monday, so our apartment complex let the plumber into our unit. We came home to drywall and leaded paint chips all over our kitchen floor (we have little kids, by the way!), our tupperware was used as a drip pan (Yum!), and our air conditioner was not only turned on but also turned down to 73 degrees (it's OCTOBER! really couldn't open one of the two Windows in our kitchen?). That wasn't even the best part. We have a handheld stirrer for our 8 month old son's formula. The plumber dropped it down our garbage disposal and didn't tell us. After searching our kitchen high and low, we discovered it when we ran the garbage disposal and it was destroyed (along with our garbage disposal). I would recommend hiring a hobo before hiring this company.

Joanne A.

Charles Washington, Tech #73, showed up within an hour of placing the call:-) He was extremely professional, polite and knowledgeable. This is the second time we needed to have the sewer line cleared and I really wanted to know why this keeps happening. Charles suggested that he could snake a camera through the pipes so we could actually see what was going on. As disgusting as that sounded I agreed. It turned out that the line from the house to the street was fine but the city clay pipe was disintegrating and had roots growing right through the pipe walls. Charles patiently allowed me to video tape his live camera feed so that I could share his findings with the city workers when they come out. A big thanks to Rapid Rooter and Charles and, I mean this is the nicest possible way....I hope not to see you again:-)))!

Dean P.

Rapid Rooter is very business like. They responded to my request for service. The technician called ahead on the scheduled half day. He completed the work, showed me the work and I signed off. Less than two hours.

Marcia P.

Monday morning. Everyone is in a hurry to leave. The sewer was clogged and everything turned pretty messy. I called Rapid Rooter who I had used before not only for our home, but also for my Mom's. I called the local number which is 916-334-3140 and was given friendly helpful service immediately by Amber. She said not to worry she would dispatch Kevin right away. Kevin arrived within about 15 to 20 minutes and had the problem fixed in no time at all. He was professional, friendly and clean. I asked for several cards to use for referrals. I highly recommend their services and their prices we very reasonable.

Wendy B.

We had some tree roots growing into our main drain. Kevin Bailey was dispatched out to our home the following day. He was very friendly, helpful, and professional. He addressed the problem with ease and finesse. The drain was unclogged within 30 minutes. Absolutely recommend Rapid Rooter Plumbing for anyone who needs plumbing service for a decent price and friendly customer service. Ask for Kevin! :)