Rainaldi Home Services

Frank C.

Don't waste your time calling these guys if you have a motorhome. I wanted a simple reseal of the sink drain done to fix a small drip and they said """"we can't do that"""" because we don't have the necessary parts"""". The sink is the same size as in a stick house. I think the job was too small to fool with.

Jennifer N.

If you need it done right away and can afford it call Rainaldi's. The fault was their price and I called in Sunday to have a service call on Monday, but when I called at 2pm I wasn't even on the schedule. I was forgotten. They did send someone over, but after being without water for 3 days I was in a pickle. No time to shop around so I entrusted them with the flat rate quote. Why was I upset with the cost? Because I agreed to pay them 1500.00 for what took two guys 4 hours. I had used them before and never felt like I had been taken advantage of, but this was ridiculous. I called the sales manager and he said he would review the invoice. He didn't make any adjustment. I also had a cracked commode in my bathroom and to replace it they quoted me 750.00. This time I wasn't over a barrel and got the whole toilet replaced and installed by Home Depot for 300.00. Needless to say I will not call Rainaldi's ever again.

Josette K.

Awesome service! Amiable, professional, and personable - I would definitely want these guys over again. I was only a little disappointed that Rainaldi did not give me the courtesy call they promised to let me know they would be on the way. I felt so bad asking them to wait 5 mins, but they were understanding and patient. Nevertheless, I was happy to receive a terrific service, and I have saved Rainaldi Home Services in my phone in case I have another plumbing issue again.

Christine B.

Professional, prompt, efficient - what more could I ask for? Guess I could always hope it was cheaper, but they charged a fair price. My service tech was Jose Arroyo - he arrived promptly at the start of the 1 hour range I was given for expected appointment time. He quickly diagnosed the problem, explained the cause, what the repair would entail & told me the cost. Once we decided to move forward with the repair, he completed the task very efficiently. Jose was extremely polite, put on shoe protectors in the house and was careful to clean up after the job. I will use them in the future.

Austin Z.

I would never recommend this company. I bought their plumbing maintenance package and during the routine maintenance I asked the plumber to check a few leaking faucets. He did and said he would get back to me with info about replacing them. Seven weeks later and numerous phone calls to his supervisor Dale and I was finally told that the faucets were not able to be fixed. At the same time my son came home from his summer session at college. He used the shower for the first time since the plumber had been there. The next morning there was a large water bubble in the ceiling below. I called Rainaldi and explained the leak and that they said they would have someone call me soon. Not till six hours later did they call and it was only to explain that they couldn't fix the faucet! I told them it was not about the faucet and that I had a leak which Dale claimed no one had told him about. The next day they finally sent a plumber, after the water being shut off in the house for 24 hrs. Their plumber Jeff, quoted me $1200 to fix the valve in the wall. I asked him to explain the charges, hourly, the equipment, etc. He could not/would not. I declined him fixing it. I called Jeff's Plumbing and they sent someone who fixed the problem for $500 and it was not even the valve, even though I had him replace it anyway still for only $500 and during emergency after hour prices! We had to figure that out by cutting into the wall ! In the end the problem that has cost me about $900 ($135 for Rainaldi estimate, $500 for Jeff's Plumbing and the rest to repair the ceiling and wall) is because the original Rainaldi plumber removed the plate on the shower to look at the valve cartridge to see what it needed to be replaced. He never re-caulked the plate back and the first time the shower was used it leaked behind the plate into down into the wall, etc. Through this Rainaldi has been less than helpful, evasive and outright dishonest. I would never want anyone to be shafted by this company ! Please beware!

Karen K.

Tuesday evening about 3:30PM someone back into our main waterline to our Bar. EMERGENCY! Rinaldi Home service was phoned. John arrived within the hour. John estimated $1300 to perform a temporary fix that would take him about 4 hours. Just as we were about to close the bar for the day a customer of ours look at the damage. Said he could fix that. Cost me less then $200 and was fixed in 15 minutes. BEWARE!!!

Tom H.

They overcharge and do not handle their scheduling well. I do not recommend this company.

Liz D.

Superb from start to finish! I won't ever use anyone else. This local, family owned and operated business is #1!

Cheryl G.

The whole process with my experience from diagnosis to installation was great! Barry, Victor and Jeff were the guys that installed my unit and they were professional, nice and made the install seem like a piece of cake. I would definitely recommended them to anyone needing AC work

Amy S.

Air conditioning went out on a holiday weekend. Rainaldi had a tech at my house within four hours and AC was back up and running in no time! Very friendly and knowledgeable tech. Service is a bit pricey, but it was worth it to get the AC back!