Rainaldi Home Services

Dean P.

Beware of this company! We have used Rainaldi before for plumbing issues for our rental properties and they were reasonable up until today. We called for a toilet repair issue for one of our units, and they ended up quoting a price for a new toilet for approximately $1,030 dollars. After talking to the service technician, the toilet only needed the universal fill and flapper kit and the bill they quoted for this simple repair was $336. Needless to say, we hired another plumber for much less and will not be using Rainaldi on any more of our future rental units. By the way, the Fluidmaster universal fill valve and flapper toilet kit for this repair job can be purchased at Lowes for under $20. Rainaldi Home Services lost a valuable customer today by price gouging us.

Candie W.

Due to a leak in my 50 year old pipes, I needed my house repiped. They were the best price that included fixing the walls after work was done. The workers were thoughtful of our situation and had the piping done in a day.

Nathan W.

You are looking for """"RINALDI"""" not this """"RAINALDI"""" I've never worked with a worse contractor. Even management agreed we were charged too much and refused to work it out. Advertised a $39 diagnosis of broken water heater. Technician arrived and spent 1 hour on site then told us we needed to order a new heating element. Next thing we know, my mom is charged $424. That's an over 900% price hike from what's advertised with no notice of price increase which is actually illegal in the state of Florida. Not only did the technician not do anything other than inspect, but he left the currently installed heating elements loose causing a pressure leak in the garage. A month ago, I spoke to Dale and he agreed it was a bad situation and the charge was too much but has since avoided our calls and emails while refusing to refund any amount. Thank God I recorded all the calls with these people and have security video of the tech in the house to use in small claims court. Avoid at all costs!

Chris T.

While no one loves to pay for repairs, the teams of people dispatched to our home could not have been more professional. Over the past 4 days we have had several companies here and on our roof. The information from the 1st company did not add up. When the guys came from Rainaldi they gave us hope. Once they completed a clean out and then did camera work - the proof was in the film. From start to finish --- the guys who did the clean out, to Greg with the great camerawork, to the 3 men who came to do the piping install and flush all the lines today, they were all professional, helpful and honest. We learned a lot the past few days. If someone doesn't appear to be truthful and doesn't look you in the eye - move on. Grateful we moved onto Rainaldi. Very thankful these men shared their experiences and knowledge with us. Now my husband and I have a better grasp at what goes on """"down there!"""" ALSO!!!! We were extremely pleased to see trade training going on with younger men (and maybe women). It was clear that Rainaldi takes this training program seriously. I witness men spending real time and patience sharing their knowledge. Beautiful to witness. THANKS TEAM RAINALDI

Debby S.

From the office staff to the plumber, great customer service! Someone was out quickly and took care of the problem fast. May not be the cheapest, but I appreciate the quick response and knowledge. They had the job fixed before I even got a call back from another plumber.

Mitchell P.

Stay away from Rainaldi! They will break your AC and not return to fix it. They didn't show up for our first two """"appointments"""" because they were too busy. Our AC was working fine before they came but wasn't as efficient as it should have been. They charged us $300 to replace a part that costs under $50, but I figured it was worth it for the time they put in. Worst mistake I could have made. 5 hours later our AC which had been working since we got it new 4 years ago was completely broken. Called them back for emergency service and got blown off twice by the customer service people. Once a technician finally did call, about 5 hours later, he said he would arrive within the hour but never showed up. Next day, pretty much getting the same results.

John W.

Years ago they charged me $500 to install a dishwasher when I didn't know any better. Highway robbery. Beware of this place.

H S.

This would have zero stars if it were an option! Buyer be ware! The first service we encountered with them was a year and a half ago. There was a leak in the ceiling from the bathroom on the second floor. The first floor ceiling was opened for easy access to do the work. All it needed was installing a 1/2"""" elbow. That was all! (BTW They will not fix any drywall work after they are done!) It cost us $380.-!!! After all that it continued to leak and create mold in the ceiling! We contacted them again to take a look at it and again they wanted to charge us $211.- just to come and look at the problem they never fixed, and charge us what ever to to do the work to rectify it!

Larry N.

Had Rainaldi come out last year to fix a problem. Their work was questionable and expensive, but the manager assured us it was fixed and permanent. Well, their shoddy workmanship came apart AGAIN! I would NEVER call them again. Ripoff 100%

Mel C.

They initially did a great job replacing our a/c. It's working great and we love it. We had used them for a short-term repair prior to the new a/c and really liked the repairman. However, when it came time to have the a/c inspected by the county, we had been told they were coming in the am, called to see if they could shoot for pm, and were then told they weren't coming for inspection that morning, but they would be there in the pm to check on the unit. I get home from running errands at 10am to a note from the orange county inspector telling us we weren't there when they got there. There's a serious disconnect in communication through the office. We've tried contacting them with questions and even if you leave a number and ask them to call that number, they always call the number originally on file which is ridiculously frustrating. Today, I got a call saying they would be by in 45 minutes for our 6 month follow-up inspection----which was NEVER scheduled. I told them they will not be stopping by until they schedule in advance. Again, communication needs significant improvement.