Ragsdale Heating Air & Plumbing

Chelsea M.

Michael and Jeremy were amazing! They continued to stay and troubleshoot a weird problem in a very old house until a solution was found. Not only that, they found a potential hazard in my panel box and promptly fixed it. They went above and beyond, and were very professional while doing it. I would recommend them to anyone and would have them over again to fix any future electrical problems in a heartbeat!

Nancy W.

You can't beat the service and friendliness of the staff. They have always come through for us in a pinch and I never hesitate to recommend them to friends.

David C.

I have to tell you that my faith in humanity and customer service is renewed by this company. Specifically Dan, who has just helped us during a 25degree day here in GA. What's amazing is, he walked me through a simple fix and why my furnace gave out over the phone! He was extremely polite and was happy to help. This is my new AC/Heating company and it should be yours as well. Thanks Dan the Man!!!

Ronnie O.

Don't trust them I was having problems with 1 of my heating units and called them, their technician came out and after examining the unit he told me that the heat exchange was cracked on the unit and that it would be best if the entire unit was replaced with a cost of around $8000. He actually turned off the unit and said that it was unsafe luckily I had a 2nd company come out and look at the unit and the only issue was the gas pressure was turned up to high. Always always get a 2nd opinion from another company when dealing with Ragsdale they are not honest and they are in the business of selling new units.

Sally K.

I've been with Ragsdale now for about a year, and I highly recommend their work. Not only has every employee I've met or spoken on the phone to been courteous and helpful, but I can't stress to you how efficient our HVAC system is, how well the new hot water heater works, nor now concerned they are with safety and efficiency and going above and beyond in all that they do. First, HVAC. I got estimates and heard spiels from a LOT of companies. Ragsdale was the only company to actually walk my attic and take a look at my intake whatchamacallits (English major--forgive me). The tech, whose name I wish I could remember, suggested a smaller unit than any of the other providers BUT he pointed out the problems with those intake thingies and made fixing them a part of the solution. In less than a week, the house was being heated and cooled far more efficiently and humidity levels were down. Next, I had plumbing problems. For some reason I didn't see the plumbing part and called Ragsdale last. This was my mistake, as I should've called them first. They offered the best deal on a water heater and were straight shooters about the fact that I didn't really a more expensive tankless model based on the size of my house. Also, they had better response times and actually arrived during the window they said they would. Fast forward to the summer. The AC stops on one of the Dog Days which, of course, is a weekend. Even though they couldn't get a tech to us immediately because EVERYONE was having AC troubles, one of their techs talked us through a temporary solution to get the AC running until he could get there. On a Sunday. When they did arrive and found a slight problem with some pipe, they fixed that and all has been good. Now we come to today and the reason why I am FINALLY writing a review for a company I obviously love. Greg came for regularly scheduled HVAC maintenance. I had some concerns about possible carbon monoxide problems. All is well with the furnace which has heated up the room quite smoothly (and did I mention my heating and cooling bills both decreased significantly thanks to the efficiency of our unit? They did). He took the time to test the carbon monoxide levels from our gas logs and discovered we have a gas leak and the little thingamajig to the side of the fireplace. Now, I have to find someone else to address that problem, but I truly appreciate his commitment to my family's safety and at least now I know what the problem IS. To make a long story short (too late) I can say without reservation (a rarity for me) that I would highly recommend Ragsdale to help you with HVAC or plumbing. It's rare these days to find a company so committed to customer service and to doing the job right without upselling you on something you don't need. I only wish Ragsdale could help me with my landscaping and house painting and laundry and, oh, you get the picture.

Brenda B.

This was the second time Tony has been to my house for service . He is very nice and professional and I would definitely recommend him. However, I must make you aware of that my original appointment was scheduled for Friday, October 14 after 4PM. They indicated they would call me 1 hour before arrival. I received a phone call at my office at 4:07 that the service rep was on his way to my house. I asked for 15 minutes extra time to get home from Buckhead and was told I would be charged $139.99 instead of $79.99. I rescheduled for Friday, October 21 between 8AM and 9AM. Tony arrived at 9:30AM. Very disappointing. Plus your prices are outrageous. I was charged $168 to unclog my shower and $168 to replace a value and flapper. A total of $336. Crazy! You installed a hot water heater about 4 months ago and did a fabulous job and pricing was reasonable.

Lisa C.

Service from Ragsdale is always superb. We have been a long time customer. Would recommend them to anyone and do frequently.

Patty M.

Just had our entire system redone, ductwork included. They were the best people from start to finish, like family. Friendly, respectful, knowledgeable and reasonable pricing. If you need any work done, you want to use this company. They are amazing !!! If I could give 10 stars I would.

Victoria M.

I love working with them. The technicians and office staffs are professional. They show up when they say they will. They don't """"disappear"""" on you or ignore your calls after you pay. They installed a 4 ton HVAC system with all ductwork for our basement and did all the plumbing too.

Kay L.

A big shout out to Ragsdale Heating and Air for the great job they did installing a new heating and air system for us. I feel they went out of their way to make sure we were satisfied with their work. At the first sign of a problem, they did not hesitate to involve everyone from their General Manager to the electricians to resolve our issues. Our installation was a little different from the normal. We were switching from Gas to Electric and it required a little more work. They saved us money over other estimates. We are most grateful for their professional manner and friendly way our issues were resolved. If anyone needs any heating and air or other services that they provide, you will not be disappointed. Great Company, Great Employees!!!! Great Service! Kay and Jerry Lee, Dallas, Ga.