Purdy Plumbing & Drain

Jayde Y.

This review is for Nicole.
I've used this company a few times in the past, and the service they offered were very professional. For the reason, I have their number on my phone so that I can make a call when needs arise. This time, the property had a water heater emergency. I made a call and inquired their availability.

Nicole answered the phone and listened to the issue. She recognized the emergency, and it needed to be taken care of immediately, but their technicians weren't available until the following day. Nicole then gave me a referral, which turned out fantastic. But I was more impressed with Nicole's care for customers. She could've made me wait for their technicians to be available, but she recognized my need and gave me a referral. Later time, I happened to find out that Nicole was happy that I had a great service from the company she referred to me.

My trust for this company is even bigger now. They prioritize the best interest in customers. Nicole was very quick and handled the matter appropriately.
I appreciate her good work ethic.

5 Stars.

Kelsey M.

Highly recommend Purdy Plumbing & Adrian. Had an emergency that needed immediate attention and they were able to fit me in first thing next day. Andy came on time and did the job without any issues. I'm very pleased with the service and professionalism.

J S.

These folks are straightforward to work with, reply promptly, and gave clear explanations for what they were doing and what they recommended. The video view of inside the pipes was disgusting but informative! They work quickly and clean everything up really well after. Very happy to work with them.

Drew P.

Purdy came out for an emergency and unclogged the main line for my apartment building. Nice to work with and reasonable prices. They didn't take advantage of my predicament. I will definitely call them again!

Karesa R.

Called to request a quote for a gas leak situation. Spoke to Nicole who was very professional and super nice. She asked to call me right back with appointment availability. She called back in 5 minutes to let me know someone would be out to my home within an hour.

Art showed up on time. He explained the testing process to determine where the gas leaks were coming from. The testing took the exact amount of time he said it would. He provided me with a very fair pricing quote to fix the gas leaks. He also emailed the quote to me via email which was great! We agreed to have the work done with Purdy and Art the following day.

Art left me a text prior to the appointment time to let me know he was on the way. His level of customer care was FANTASTIC! He explained everything in detail! The job was completed in a very timely manner. The price was exactly the amount quoted. GREAT JOB!! I will be using Purdy Plumbing from now on!! Good help is hard to find and I thank you!!!
Karesa Rivera

Ann P.

Really reliable, fast and reasonable. We had been given the run around by two other plumbers when i finally called Purdy. Nicole was very friendly. They got a plumber over the next day and had our problem (leaks and clogs) fixed the same afternoon. Very happy to have found a great plumber in our area.

Jean C.

We had a potentially very stressful situation with a clogged kitchen sink and water coming out of our floorboards. Purdy plumbing was amazing! Andy and Angel came and knew exactly what to do! Andy was incredibly thorough and patiently answered all questions. They went above and beyond to not only fix the problem, but also follow with great referrals and excellent clean up. The front desk (Nicole) was also fantastic at always responding right away to questions. This will definitely be my to go plumber.

Teri F.

I have been using Purdy Plumbing for about 4 or 5 years. I feel they are reasonably priced and honest. Most importantly, they stand behind their work. I've had them repair my my old main line (original clay pipe) where they reinforced with fiberglass. I've also had clean out pipes installed due to my funky layout of my plumbing pipes in my 1924 house. Today I had issues with one of the bathrooms backing up. They came out same day and sent the Plumber who did the clean out pipe installation. Andy remembered my funky layout and looked up my info prior to arriving. I didn't need to provide any additional info. It ended up being a simple clean out but Andy knew exactly where to look, came with all the right equipment including the camera. Andy and Angel were awesome. Very helpful and friendly.

J J.

Very professional company. Called late in afternoon and they were still able to get someone out to me. I would recommend, fair prices.

R R.

This company did a great job for me. Reasonably priced and they got the job done. They were also very polite and professional.