Pruitt's Plumbing

Tiffany C.

we have used Pruitt for all our plumbing needs which was great until they needed to vend out for some work that they found as a water damage. I will not mention their names and will write a review on that site but i was greatly disappointed to in the direction they told me to go to fix my water damage problem. Again, i am trying not to be upset with their service but did not appreciate the service the recommenced for further care.

Melody S.

OneGuard Warranty sent pruitts for a leaking refrigerator. The problem was the plastic tube that is connected to the ice maker had sprung a leak. John cut off the portion that had burst and reconnected the same brittle plastic hose with a metal clamp. A few weeks later the hose burst again, causing many thousands of dollars in damages. Another plumber reviewed the hose and said it should have been replaced. When we spoke with John to ask him why he didn't just replace the 25 cent hose, he claimed ""I was sent to fix a leak and I did"".
If I could give negative stars, I would.

Eric S.

Overall good experience. We were having drain issues with kitchen sink / laundry room drain. Yeah, not good. So they sent out a rep and he snaked the drain. After 2 hours, he declared the issue was resolved. So after he leaves my chick tries to wash a load of laundry. She watches it initially, for old times sakes, and sure enough it overflows!!!! Just like the good old days!!! Oops. So I called Pruitt's and they scheduled an appt first thing next morning. They sent out a different dude and he resolved the bs in less than an hour. He ran a hose down it for 5 minutes to prove he ain't no joke. He stated the original dude missed a second drain. OK, awesome, later.

Daisy A.

I just had a plumbing problem and called my Home Warranty Company, One Guard to service the issue. Their vendor, Pruitt's Plumbing had Mike Rohrs, their technician come out that day. Mike not only showed up early, he was polite, had the problem identified and fixed completely within 30 minutes. I have used two other plumbers that could not find the procurring cause and with one look, Mike nailed it!! I will definitely be telling all my friends about Pruitt's Plumbing and now I know who to call!!
Thanks Mike and thank you Pruitt's for your excellent service!!

Daisy, Surprise, AZ

Glen L.

John came out to our home today to fix our sink that I could NOT fix. Very, very impressed with his professionalism and knowledge of what he was doing. I found out through our conversation that he is also an Air Force Veteran which was icing on the cake. Thank you, John - for all of the hard work. I would highly recommend this company and especially this technician.

-Glen, Surprise AZ

Julie S.

I had an issue with my hot water heater needing new heating elements and/or being replaced every few months. Bobby came out and fixed it again and determined that there must be a cause - Jerry came out within the hour to see if there is a slab leak. Took him minutes to determine that we are running out recirculating pump too long - essentially cooling off the hot water constantly and taxing the hot water heater. Love these guys!!!!! They do a great job and they are trustworthy.

j w.

They snaked our drain and charged about $ 90.. This also included replacing a washer on an outdoor hose faucet. They came when they said they would and called when they were on the way. This company has a real person answering the phone to take down your information which makes it easy and efficient to schedule an appt. I am a fan.

Bridget G.

They are the worse company ever!!! They have been to my house THREE times to fix my shower water pressure, my sink, and my toilet handle. I still have no water pressure, my toilet handle must be held the entire time of flushing, and they did not fix the sink spout so water still sprays everywhere-oh and did I mention I now have no hot water either which was not an issue before! I called them to complain lets face it they have made three attempts and still cannot get it right! Now they want me to miss work again so they can come out the FOURTH time because they cannot get their job done right!! I spoke to the supervisor Matt today and he made it clear I was going to be inconvenienced again because they will not come out on hours that work for me-this is not considered an on call emergency. It may not be important to Matt or anyone else at Pruitt's plumbing but it is very important to me!!! NEVER use these guys they are clueless as to what they are doing and have zero customer service skills! In today's economy the competition is high use so use your hard earned money on another Plumbing company!

Erin M.

Fast service, they were sent by my home warranty company.

Taylor S.

They said they would show up between 5:00 pm and 9:00 pm and instead showed up much much later than 9:00. As one other review said, they are terrible at arriving on time.

DO NOT USE THEM EVEN THROUGH A HOME WARRANTY COMPANY.

They clearly do not care about you or your schedule. What happened to companies that cared about their customers?