ProSolutions Bath & Boiler

Thomas C.

After a hectic day of having absolutely everything go wrong with a new fridge delivery/removal, I called Jamie as a longshot hoping he might be able to help reconnect a water line. To my surprise, he not only picked up immediately, but he told me he was on his lunch break and could stop by in ten minutes. Ten minutes later and he was at my door, exactly as promised. He fixed the problem immediately and was an absolute professional. Honestly, he saved the day. I would recommend his services to anyone!

James L.

Jamie was very helpful when our gas furnace stopped heating during a cold week in late-January. He came the next day and quickly got the heater working again (flame rollout switch). He went above and beyond in following through the next month when we continued to have issues with flame rollout switch on the heater.

Meg S.

This was the first company to call me back after 8 different tries. Eiljah was completely booked, but referred me to his colleague, Jamie St. Don (774)606-7034. Jamie fit me in that day, was on-time. He removed, and installed a new water heater for my condo; which was tricky since I am the #2 unit and units 1&3 had just replaced their leaving me less than ample room. Jamie found a water heater that would fit, installed it, and then fixed two toilets in my condo all for a very nominal price. I can recommend him more - He left all areas, cleaned ensured everything was work properly and was super efficient. I will be call him for all my plumbing needs.

James C.

Elijah is great. This is THE GUY to call if you have steam. I'm sure he's plenty good for everything else too but he specializes in steam. I had a radiator that was banging like hell, so after looking at and listening to my system heat up, he correctly diagnosed a broken shutoff valve. Elijah then cut the valve off and surgically removed the welded on valve threads without damaging the threads on my radiator (this takes serious skill and practice) before installing the new gear. Price was reasonable, communication was great, was on time and professional.

Filipe M.

Elijah was great. I called him right after a series of really cold days during which he was really busy. Despite that and despite my need to have my toilet replaced not being urgent, Elijah immediately scheduled me for two days later and showed up promptly. Ultra nice guy, very responsive, and seemed very thorough and careful. Should I ever need a plumber again, I'll certainly reach out to Elijah first.

sam B.

Amazing. these guys were the on the day everybody's pipes in boston were frozen, and they even came back when an other frozen we didn't know about and started pouring down. the guy stayed until well after 9pm. where do you find that kind of help?

Krista C.

Jamie has been out to deal with emergencies in our house twice; both times he got us scheduled sooner than anyone else we called could, arrived when he said he would, and the job cost less than we expected. Too often with service calls you have to chose between getting it done fast or getting it done affordably - not with these guys! Highly recommend.

James C.

Very responsive to first phone call. Called me day of scheduled job to let me know he was ahead of schedule and could come early. Had a second issue on a Sunday and needed their assistance again. Reached him that Sunday morning and he came to make the repair within a few hours THAT day! Can't beat that level of service on the weekend. Used for bathroom plumbing work. Highly recommended.

Michael D.

Five stars is not enough, these guys are simply the best, ProSolutions has a customer for life!!!!........ And just like someone else wrote, the service was so good it prompted me to write my first yelp review ever.....

Background: I recently became a landlord and, almost on cue, the hot water goes out. I had some other plumber (not ProSolutions) come and ""assess"" the situation. This was my first mistake. Day 1 this other plumber tells me the entire system need replacing. Day 2 I'm told my ""fan"" is broken and another day goes by without hot water.

After three days without hot water, I finally called Jaime from ProSolutions. As I described the situation, Jaime already knew the likely cause of the issue, sight unseen. Jaime came out immediately, assessed the situation and got the hot water working that day! (He literally vowed not to leave until the hot water was working.) Like others have said, immediately, my problem became Jaime's problem. He rush ordered a part from his supplier and stayed at my place all afternoon waiting for the part, testing the system, and ensuring the hot water was back and running smoothly. If it wasn't for Jaime, my tenants might still be without hot water and I'd would have spent over $2k on an un-needed part. Jaime saved me thousands of dollars, absolutely bailed me out and took the stress out of a stressful situation.

Jaime has all the qualities you look for in a service provider: he's responsive, he communicates extremely well, he understands the sense of urgency (especially with tenants), he's trustworthy, he's smart & he takes pride in his work. Bottom line, he's a professional you can absolutely trust. He truly values his craft and places the customer's needs over his own. I can't say enough about the positive experience I've had with ProSolutions. There is no other company I will call, ever. Highly recommended. Thanks again!!!!

Erica L.

Shower/bath faucet broke over the weekend so I was out of hot water for several days. Called multiple plumbers (over 5??) on Monday, none with availability for a week and one in a couple days but he just gave me a weird vibe so I canceled. Jaime from ProSolutions got back to me promptly and with a picture of the valve, he was able to go by his supply house and come by that night with the replacement part. He was realistic with time expectations, kept me updated on his whereabouts and a pleasant guest in my home. Turns out he got a slightly defective part from his supplier and the water started to leak about 30 min after but the hot water worked at least. I was able to turn off the main valve easily so it wasn't a big deal and a few days later, he shows up with a new replacement part (with all the pieces) and even provided me extra silicone lube (woo!).

In conclusion, great guy to work with and will definitely go to him for future plumbing issues..which hopefully won't be anytime soon. Highly recommended!