ProServ

Jermia C.

I have a huge leak/flood in my home thanks to these guys. They're a company that's specializing in plumbing but never have the parts they need to fix it.

Jill S.

Highly recommend this company! Have lived in Las Vegas since 1993 and it's rare to find a company you would use over and again but this company I would do just that! Very friendly, knowledgeable and courteous but even more importantly made me aware of a very dangerous situation I had. Other companies have seen this same situation but never said anything. This company did not profit from pointing this out to me but did so for my safety.
Call them!! Expect great service!

Melissa Z.

We have worked with this company for the last 8 years at our own home and also through our property management business. From their staff that answers the phone, to the techs doing the work, they are friendly and helpful. We have been in many a situation where we needed help quickly and they are always willing to do all they can to help. I appreciate all of their hard work.

Dre ..

Let me preface this with I had no choice but to use them it was my management company's decision .
The first service was to replace a kitchen sink that was leaking from the top. The guy came to replace it and during the service constantly kept taking his mask off and more concerned with trying to buy my sons car and the fish tanks than doing the job. With the masks I get it they are uncomfortable but My wife is a RN on the Covid unit she works DIRECTLY with the patients so me telling him to wear a mask is more for his sake and possibly spreading Covid than mine because I've had it and I have antibodies and she is vaccinated.. anyways fast forward to the next day we wake up to a flooded kitchen. Now it's a leak from under the sink, he comes back and the whole time is saying it's not his fault that happened. I guess we have a plumbing ghost that broke it soon after he left
Now we have to endure a service to fix a horrible patch job in the ceiling from a leak that they did and yet again their employees refuse to wear mask, I threatened to kick one out if he took his off again. I then called the office and told the lady if she could inform them to keep their masks on and she sounded like I was bothering her and brushed me off with a sign and basically a whatever. I guess they don't care that their employees don't follow state laws mandated nor care that they can possibly spread Covid to the next house they visit.
I can't wait until this lease is up

Ashley F.

Fuck this company, they deserve ZERO STARS. They are the most unprofessional company i have ever dealt with. Stay far away from this company, and if your rental company tries to use them, refuse it. You're better off trying to fix any plumbing problem yourself. They have been in my home since NOVEMBER and still have yet to properly fix the problem. They don't contain any kind of construction they might be doing and will just let the dust and mold blow around in your home and not clean up after themselves. Dont forget in 7 months pregnant with a toddler in the home and they could care less about water on my kitchen floor from a leak they ""fixed"".They have some of the rudest workers who actually told my husband off when he asked if the leak was fixed and left in the middle of a job. They will not tell you the results of any mold test. They also broke my granite countertop, and now refuse to fix it. The lady that answers the phone is the rudest person alive and will not help you resolve any issue. God forbid you talk to a manager after 2 months of work. So now this will be the 5th time they attempt to fix the problem, which will probably still be done right. I don't know how this company is even in business.

Shaka B.

Bruce @ ProServ took fast and efficient action in repairing a water leak into my condo. Knowing how serious water damage can be, he worked on it at night instead of waiting for HOA's decision to shut water the next day which could have caused extensive further damage. Thanks ProServ.

Edward-Gloria R.

The worse business I ever dealt with, the ladies who answered the phone are so rude. They are a complete ripoff charging twice the amount as others for a simple water heater. Don't use this company

Ken K.

What a joke, so I have a clogged drain in the kitchen. They were sent to look at clogged drain in kitchen sink an guess what that's all they did. They did not even attempt to fix it at all. They did not have mask on or take any precautions for COVID-19 so put my family in danger.they said they had to go get equipment assuming a snake as they did not look at anything but sink no standing water but clogged. Come to find out they are not coming back and their office says they have no time for tomorrow. They do not even know how hard the issue is as they did not even try. You would think that they would of had some equipment for a clogged issue. I also feel unsafe as this company does not seem credible

Martha B.

NOT A BBB Accredited Business (From the BBB Website)
The Tech blamed my A/C not Blowing (it was on and Running, just not blowing) on .... The Thermostat, Short in the System, Old Unit and Finally denied the claim on a Dusty Filter (I hear this is common, because then the Warranty Company won't question it) He was Rude and the Office didn't seem to care and it was a Sorry for your Luck Receptionist. I had to call out SilverState Refrigeration, within 15 minutes he found a loose wire and had it up and Blowing.
READ the Review's on Yelp not their Website

Tom B.

These guys were horrible. The service guy was super nice. He put in wrong toilet tho. Not matching the others. And not covering the floor the same. Horrible got. They literally bought the cheapest smallest thing to replace it with. And didn't touch the water damage either?! Don't recommend. Especially if you have to deal with the office people. They yell at you for asking someone to come fix the problem right

Update. Home warranty co says they need to replace it with similar like sized toilet. Same as the rest of house. And they are still refusing to fix it. It's been a week and no bathroom. I just want this done. Have had to contact bbb today as well. Do not use this company!! You'll regret it big time!!