Proline Plumbing and Sewer

Diane D.

Tony came to my house to fix my kitchen faucet and did some work on my toilet as well. He was extremely professional and completed the work in less than an hour. I would definitely recommend him.

Roth P.

Adam was great. Friendly and his service was great. Ask i needed anything else. I said no. Told me to contact him and the business if i ever need anything else. Great customer service.

John D.

Absolutely great service. Highly recommended. The technicians were on time and professional.

Frederick R.

It's never good to have your hot water tank decide its life it over! Fortunately we had great service and the job was done quickly.

The technician was done much faster than I expected and left things in better condition than he found it.

Thanks to Proline and to Eddie!

Lana N.

Scammed us out of services not even needed. This was proven by city water officials. Very unprofessional workers while at house screaming across house to each other. Leaving front door open as they worked. No concern about the customer. Substandard work and knowledge of the system.

greg T.

Really good quality work and very professional. I had other quotes but proline was the best and when the new water heater system for my in floor heating needed to have the air bled from it they were there next day and got everything working. Great service and communication

Veronica W.

***I read the one star reviews and decided to give this company a shot anyway. ***

Our utility company informed us we had a potential water leak, we scoured the house and found no sign of water, so we determined it was likely in the main line. We googled ""leak detection"" to see if a professional could help us locate where exactly the leak was. We found Proline.

Scheduling was easy and a tech came out to look at our problem the next day, however they charged us almost $150 for ""leak detection"" services where the tech checked the crawl space (which we had already done and were unable to identify a leak) and asked if the toilets were running. Based on this one question and his brief tour of the crawl space, the tech determined that it must be the main line (he did not personally check any other parts of the house nor did he even walk around the parameter of the house, to the best of my knowledge). Having determined that ""yes, you've got a leak"" - which we already knew per our utility company - the technician, hired to detect the leak, was unable to identify where in the line the leak was.

Unhappy with our interaction , we contacted a second, local company who came out an hour or so later. They were able to find the leak quickly, after identifying a pipe in the crawl space that was making noise and checking the ground right outside the house where said pipe was, they found a sink hole- see video. A significant, obvious leak. They pinpointed the leak and they did this for free.

We are first time homeowners and learning every day, but I'm disappointed that the proline tech didn't pinpoint the problem when that's what we were PAYING him to do and a local company came in and did a better job for free.

I called proline to let them know I was unhappy with the outcome and they were nice about it, but they did not offer any sort of remediation. Learn from my mistakes - heed 1 star reviews, save your money, and steer clear of Proline.

Todd S.

Darren did a phenomenal job, Diagnosed and repaired quickly and even brought to my attention some issues that need taken care of in the future. Thanks so much. Will reccomend and use again.

Jim J.

Do NOT call these snakes in the grass !
Be warned ! We called them for a leak in our water main was quoted $ 65.00 for them to come out then $75.00 for a diagnostic?
What exactly did they mean by diagnostic?
I told the ( let's be kind and call him a plumber) what the issue was and showed him where it was he dug in the soft (wet) ground and exposed the 3/4plastic water main, cut in half where the water was coming out of a pinhole in the pipe, installed an $8.00 plastic coupler, was at our house
for just under 2 hrs., and gave us a bill we had to pay right then and there of over
$1,500.00 !
When I called to get the billing adjusted, I was told I would get a callback........never happened , I had to call them back and oh yeah, we were charged in the bill a fee of $155.00 for a ""crawl access"" which never happened the leak was out side of the crawlspace and that was the only amount she took off the bill so it cost $1,345.00 to have them come out, spent an hour and a half talking and walking around and about 15 minutes on actually repairing the leak with a coupler.
I'm a 66 year old heart patient and my wife just turned 70 we both are barely surviving
g off a small ssi check ...I know things are high because of inflation but this company is predatory on the aged and should be investigated as I'm certain I'm not the only one they have done this to, it has created an immense financial hardship on us, they a very callous in their business practices and were hostile and rude when I called to see if I could get them to make an adjustment to the bill to no avail.........the only reason I give them 1star is because I cant leave a zero!
BEWARE OF PRO LINE PLUMBING....THEY ARE NOT YOUR FRIEND!

Pretty weak damage control,
Lying to the public after a ripped off customer complains won't make your company honest....nice try but they all now know what motivates you , and it's not helping people .I hope a lot read this review..and maybe they can avoid what happened to us so they won't be victimized by your predatory business practices.....all in all you came to repair a simple leak and charged us $1350.00 to do it , as far as my wife signing an giving a good review I had her do this just to be polite, and she did NOT
agree to the amount of the repair as were unaware of the amount until he was ready to leave shoving a credit card reader in her face and says okay, sign here to which she did for fear of getting in trouble if she didn't...she is 70 and has diminishing cognitive abilities and shouldn't have signed.
I wish I had the authority to shut you pirates down, but I don't.........if this review helps just one other to avoid what happened to us , then it was worth the time to write this ..have a nice day....

s s.

Worked with Tyrone and he was amazing. It's been three weeks now and our toilet has never worked better. He also, miraculously, had a new kitchen faucet replacement in his van, and the install has changed our life. Our previous faucet made horrible sounds and had terrible water pressure. Tyrone tried to see first if it was fixable and when it wasn't, had a beautiful faucet option to replace our old one and the new one is truly the best. These days, it's the little things that count and living with awesome water pressure and a noiseless faucet has been wonderful. For the peace and awesomeness we now have, ProLine is absolutely worth the price. Plus, they are super nice and explain in a respectful way, what exactly is going on and what they need to fix. Will definitely use them again!