Proline Plumbing and Sewer

Mych S.

Super quick & friendly. Replaced hot water heater in 39 minutes!! Thanks to Fidelity Home Warranty, it only cost $75 service fee! Another plumbing company quoted us $5,800

Donene D.

We have heard they do good standard plumbing work, but don't let them convince you they specialize in complicated leak detection work, because frankly they didn't know what it meant when they showed up at our door and I asked them what their methodology was for leak detection.... But then again no one in the area has the expertise and training utilizing expensive, sophisticated equipment to find difficult mystery leaks outside of two plumbing connected detached residences separated by a rockfall. American Leak Detection Service's expert found our leak through isolating the potential area, using different types of sound detection equipment and pushing Helium and Nitrogen into the supply water.

Melissa H.

This is the 3rd time this company has come to our home.They are fast, efficient and professional!!!

Christopher T.

They came to fix my water heater (which connects with my heating system), and I had to wait two weeks for a piece of equipment to arrive. Luckily I was able to use electrical tape to keep it together during those two weeks.

After they put the replacement in, it worked briefly and then went out. I am without heat and hot water and they were unable to send someone out for an emergency call. They closed the service and charged my home warranty company, despite having broken my water heater.

Mathew K.

Tyrone was AMAZING. Like a lot of other Yelpers here, Proline was sent our way by our home warranty company after a pipe in our new house rusted through and was leaking into the wall. Tyrone was fantastic - on top of fixing the problem, he explained the issue and told us what to look out for in the future.

Cheval H.

Over the moon! From first contact with Lisa to the onsite plumbing work today from Tyrone, our entire experience with Proline Plumbing was terrific. Both of them were so helpful and caring! After having problems with the first company our homeowner's insurance carrier hired, we were thrilled with the service we received from their replacement and now know who to contact should we ever need plumbing work in the future. We certainly will recommend Proline to all our family, friends, and anyone who will sit still long enough to listen! Thank you!

Stephanie H.

Hands down the worst and most overpriced company. We used them through our home warranty and were highly disappointed. First, they cancelled on us same the first appointment and then when they finally did come I wish they hadn't. We only had a few small drips happening so I would have thought it would be pretty painless and reasonably priced, but no. They maxed out all my deductibles (around $1k) to fix/not really fix; a running toilet, a dripping sink, loose bolt in the crawlspace and snake a drain. They proceeded to not be able to fix one of our issues but did charge us a $125 to tell us they had to open up our wall (which wouldn't be covered by our home warranty). And they proceeded to do some kind of ""cleaning"" of our sink that wasn't authorized by me or our home warranty (it isn't covered) but proceeded to make us pay an additional $100 for it yet the sink is still leaking. Since she claimed it was ""cleaned"" and had to be done I was told I had to pay no matter what. When I asked if the re-service would cost me anything extra since the sink was not actually fixed they told me ""only if it's the exact problem"" - to me, that meant ""sure, we'll likely find another way to charge you more"".. This place is a joke. I paid the $100 so they wouldn't send me to collections and I definitely don't want them back in my house. Total disappointment.

J M.

This is a review for one person, not the entire company.

A plumber named Tyrone deserves a little tribute for his efficient work and great attitude. We've had other plumbers come from this company who--simply put--didn't do the job and couldn't conclusively explain what was going on.

Tyrone explained it concisely, fixed it quickly and had a great attitude the entire time.

Joan L.

Tyrone (the tech) arrived promptly to my tenants's house, was super professional, assessed the water heater and replaced it with a new one all within an hour or so. Also I like their app that shows how near he is when he is headed to the house. I would definitely call them again, ProLine exceeded my expectations and made my problem go away!

Susan M.

Proline Plumbing was unable to show-up scheduled time between 10-2 as the company had over scheduled their plumbers. No service was rendered.

Proline continued to try to invoice me even after they failed arrive during the scheduled window.

Stay away - very unprofessional company.