ProFix Drains & Hydro Jet

Vatche T.

I was looking to schedule routine maintenance for my restaurant and Found this company on yelp. Gregory had quick response time. Very professional, knowledgeable, and punctual, with great customer service. Not going to bother looking for anyone els to service my restaurant.

Jibaty I.

I was in need of getting my toilet fix. I tried every trick or suggestion out there. With no success I found ProFix Drain & Hydro Jet and decided to give them a chance. Not only did my toilet situation get fixed. The sevice that was provided was 110%. Gregory who is the owner, came out to work on my issue definitely save the day and I will be using his company for future projects. Thank you again!

Derek J.

What can I say? They were quick to respond to a quote I had inquired about. They were very courteous when they came to service our sink. Personable and professional individuals and explained everything that was causing our problems.

Definitely will call again for any future issues. Highly recommend!

Ashley S.

What a genuine great service provide by Greg he is the best by far!! From arrival to finish he was amazing honest & keep me informed as he was working on my main drain line using the hydro jetting method. Cleaned up after himself & left my home cleaner then when arrived! If your looking for a great genuine service call greg with profix!

Sunny L.

As promised, Greg came back the next day on the dot. He snaked my kitchen drain, and now the drain runs perfectly. Also when he learned about my water hammer problem at my clothes washer, he went down to my crawl space and secured the water line to the floor beams. The effect was immediate. NO more water hammer. The best thing is that Greg knew exactly what to do, and provided service with a smile. Thank you, Greg.

Kelly W.

Super nice people, fast service, very punctual, reasonable price. We requested a quote for bathtub drain and they came the next day. We all 3 ladies in the house felt safe while they're here and they got it done in 5 mins. Thank you

David S.

ProFix Drain & Hydrojet is a highly recommended team of plumbing pros... From the initial estimate to the full completion of work, Greg and his team were professional, clean, courteous and thoughtful. Our problem was a broken, partially buried bathroom drain pipe for the toilet that initially was blocked due to root intrusion and the resulting buildup. Estimates ranged from $1,200 for the smallest, most basic fix of just the broken section... to $6,700 to replace almost all the drain pipes (some buried) for two sinks, a tub and the toilet, including the toilet flange, venting, and breaking into interior walls (possible asbestos!). This one was the nuclear option which we weren't keen on doing as it seemed very unnecessary.

Backing up to the beginning, our first estimate came from our usual plumber (not ProFix), and he only gave us one choice, the nuclear option. That's when we decided to get second & third opinions from other plumbers, including ProFix. Upon my request and recognizing we didn't necessarily need to replace everything, the other, second plumber gave us three options including the nuclear option, but two less expensive routes, which were appreciated. But it was their just-business attitude that left us wanting more and distrusting their words.

Then Greg and ProFix came over for the third plumbing quote and it was pretty clear right from the beginning that I really ""wanted"" these guys to do the work. Being a hospitality professional myself, many industries and professions can learn something from high-end hotels and restaurants, when it comes to the way they treat and work with their own customers & prospects, as if they are valued guests. A little professionalism and courtesy goes a very long way... the bow on top, the icing on the cake, the extra cherry and a wink... with no hands out to expect anything more ($) in return.

Long story short, these guys deserve a chance to earn your business. I'm glad we went with them and are super satisfied.

Here are some of my notes taken while they were working:
* Super courteous, always explained everything before they did it, even the noises to expect.
* Very cautious about leading dirt into the house, and laid down new, disposable tarps throughout the interior work area. At the end, they took great care in rolling them up so that no dirt fell from tarp onto floors.
* Showed up in clean uniforms, very well groomed, but ready to get dirty under the house. Used multiple disposable Tyvek coveralls to keep themselves clean and replaced when necessary.
* Three guys working on the job when needed, but mostly two, everyone was always doing something.
* Honest, up front, wants to share as much information as possible, including video, and saving the broken pipes for me to see (pretty common but noteworthy nonetheless).
* The cold water supply line to the toilet was replaced, since it was old and could have broken at any time... I saw this myself. This was done at no additional charge.
* Cleaned and sanitized the bathroom workspace afterwards. Not just swept, they literally cleaned my bathroom.
* Some of the old cast-iron pipes above and beyond the original scope of the repair were replaced, but at no additional charge.
* Job finished, quite a few additional things were done but they stuck with the estimate, never asked for anything more. Those items were done voluntarily by Greg.
* A job well done!

Greg M.

They do great work. Really clean. I feel like they are very trustworthy. Will use again when in need of plumbing services.

Juan H.

Greg with profix i highly recommend for all your plumbing needs i contacted them via yelp message & he responded very quickly and scheduled am appointment same day! He arrived on time very knowledgeable about his craft and got my drains up and flowing within an hour he cleaned up after himself and his pricing was very reasonable compared to what i have payed in the past with other companies ! Greg is my new go to plumber!!

Krista J.

I had a back up in my shower that I had tried to solve on my own but wasn't having any luck. I came on yelp and asked for some estimates and ProFix replied to me almost immediately. I was put on their schedule and with in 3 hours they were at more door. They were efficient, professional, and knowledgeable and I would highly recommend them. I will definitely be keeping their card handy and won't hesitate to use them in the future. On top of all that I paid no more than the price they quoted me which was extremely reasonable. Thank you!