ProCare Services

John P.

I discovered a hot water leak inside a centrally located wall in a downstairs section of my home. Because it was centrally located, it affected 4 separate areas. It was a pinhole leak inside the back wall of a walk-in closet and had taken time before it was noticeable. After the leak was found and repaired, I was referred to Procare Services by the leak detection company that found and made the repair. This occured on a Friday afternoon in April 2020. John and his crew were here within an hour detecting and removing the water soaked drywall and placing equipment throughout the affected area to absorb and remove any remaining water that was absorbed by the framing in the walls. Because this happened on a Friday and the weekend was upon us, it was necessary to monitor the water collection system throughout the weekend. John and his crew were extremely aware of the nature and dangers of water and mold and were very thorough in mitigating the occurrence and any further damage. They showed a great deal of concern for my personal belongings and furniture and protected andf handled them with great care. The advantage of working with Procare is their familiarization with working with insurance companies if the damage is a claim. That is one major less thing that the you need to be concerned with. i recommend them highly for any water damage/mitigation incident that you might encounter.

Trish M.

I originally started a mold remediation project with a company provided by my insurance. Not feeling 100% confident, I decided to go with ProCare instead. Boy, am I glad I did! John, Blake and the entire crew were efficient, professional and knowledgeable. In addition, John is kind, honest and caring. I put my trust in him and he did not disappoint. From start to finish, they provided exceptional service. If you want to feel 100% confident in a company, ProCare is the one! I highly recommend them. Thanks John!

Monica N.

John and his crew were truly amazing, especially during a time of panic and uncertainty. We discovered a slab leak and after an exhaustive Yelp search, found John's profile and all of the wonderful reviews. John was over to my home within minutes. He was helpful, friendly and clearly had a ton of experience. Not only did he demo the water soaked areas of the home, he installed and monitored the equipment during the drying out period. John also worked directly with our insurance company and gave us quality guidance as we navigated the process which was truly appreciated. His network of other companies, including a contents packing and storage company (Alpha Contents) and construction company (Advance Construction) were top notch, just like him.

Ani B.

John is wonderful! We had a water issue in our kitchen and he came out right away to help. Water damage in a home is a very stressful situation. John is extremely friendly and helps you through the difficult process. He is extremely knowledgeable and is someone you can trust. Thank you Pro Care Services for saving our kitchen and giving us peace of mind!

Justin N.

We had a flooding situation in our house recently and seeked the help of ProCare Services after a referral from our carpet cleaners. The inspection was extremely thorough and they uncovered many more water damage areas compared to another company we got an estimate from. You could see how professional they were in their work just by their measurements and detail. In addition, John and the ProCare team were extremely helpful in giving us advice on to best remediate they issues and communicate with insurance. You could tell they have the best interest of their customers in mind. Would definitely recommend them for any water damage situation. Thanks ProCare!

Nicole W.

I used ProCare about 2 years ago for mold removal and just called them back out for a leak in my house. They came out the next day and used a tool to look to see how wet my wall was. He said there was not a lot of moisture and said my husband and I can easily take care of it ourselves instead of paying them to do it. He even walked us through step by step on how to do it ourselves. He then spent about 20 extra minutes looking at our heater because I was concerned about the air quality it was giving. He gave us really great advice, again waking us through so we could do it ourselves since it was an easy fix. I have never been so happy with a company as I am with ProCare. It's nice to know that there are trustworthy people out there who care about people and their wellbeing. The work they did for the mold remediation on my house years prior was also excellent and gave us a great deal compared to the other companies I looked at.

James B.

John Inman is one of the finest people I have ever met. I called him to give us a quote for mold remediation in the laundry room. As I'm renting, the landlord also came to meet John and it became immediately clear that she wanted to use her handyman instead of Pro-Care. Nevertheless, John spent an entire hour with us explaining what needed to be done and how to do it, naming products, techniques, etc. Feeling bad that I'd wasted his time, I offered to pay him a consulting fee, which he repeatedly refused to accept. Incredible. I wish there was a way to award six stars, as I would have given him all six..

Hababa Z.

If you have a water leak- call John now. These guys really are the best.
You deal with the owner directly and he always picks up the phone and genuinely cares about his clients.

After detecting a slab leak under the hardwood flooring in our kitchen, the insurance adjuster told us that the whole kitchen would probably have to come out. We met with John and explained that we wanted to try to avoid major construction.

He agreed to try to dry out the cabinets and ran huge de-humidifier's for three days. By then, the wood floor was cracking, the cabinets were starting to bow and the granite countertops were cracking so it all had to come out. John dealt with the insurance company to obtain clearance for demo and within five days the entire kitchen and flooring were removed and the area was fully dried out.

He then came back and installed a temporary sink and carpet over the concrete slab so we wouldn't have to relocate while re-building the kitchen.

A great family owned company who will walk you through the mess of major water damage.

Jason W.

There really aren't enough stars to give John and his crew. We had water damage in my son's bedroom and my contractor recommended giving John a call. He was at my house within 15 minutes to assess the damage and recommend what we should do, as well as what we should tell the insurance company - all before we officially hired him. He even called an environmental inspection company that same day so we could get started on the water mitigation ASAP. Once we hired him, John and Blake were both great. They immediately got the dryers in there and removed the floors. His son Blake also was there when the insurance adjuster was in to answer any questions they had, which was a huge help. Throughout the whole process, John was available to answer any questions I had, review the estimate from insurance and even pointed out a few things that weren't included. He made what could have been a very stressful situation much easier on my family and I, which is an incredible thing to say. I simply cannot recommend ProCare enough!

Sanam M.

Just wanted to give additional stars to ProCare Services - we just moved to a new home that had an existing roof leak, wet walls, and mold in the master bathroom. John and his son Blake came to the rescue again and helped us with the water issue immediately. This team is so honest and trustworthy and they truly care about their customers. Thanks again for helping us when we were in a bind.