ProCare Services

★★★★★ 5.0 / 5 (89)
Emergency Call


: 23382 Madero Ste J, Mission Viejo, CA 92691
: (949) 463-7054
: http://www.procare-water-removal.com

Company Overview

We offer a complimentary moisture assessment and can directly bill your insurance provider. We accompany the adjuster on-site. Our state-of-the-art restoration technology ensure your home dries quickly!

For more than 30 years, ProCare has delivered restoration services to South Orange County. Our services include Water Removal & Drying, Mold Remediation, Carpet/Floor Drying, and Sewage Cleanup & Sanitation. Available for both residential and commercial needs - we are available 24 hours a day for emergencies. Being a third-generation specialist in water damage restoration, we recognize what it takes to provide excellent service efficiently while reducing inconvenience for homeowners. We reintroduce the personal touch in the construction industry - we ensure timely arrival, thorough completion of the task, and a swift exit so you can get back to your daily life. Whether your home has suffered from flooding, you've identified mold, or you suspect moisture behind your walls, we are available 24/7 for water damage restoration. We are certified by IICRC in water damage and mold remediation, and we can effectively dry carpets, walls, hardwood floors, and additional surfaces. At ProCare Services, we understand how stressful water damage can be, and we aim to make the restoration process seamless and stress-free. Get in touch with us today for a free, no-commitment moisture and water damage evaluation... You’ll appreciate the decision!

With more than 27 years of experience in the water damage field, our family is dedicated to excellence and we consistently aim to surpass industry standards. Proudly family-owned and operated.

We offer a FREE, no-commitment moisture and water damage assessment. Reach out today to see if hidden water lurks behind your walls, flooring, or cabinets, detected by our infrared cameras and moisture meters!

We are a third-generation insurance restoration company, proudly family-owned and operated for more than 27 years. We can directly bill your insurance company on your behalf.

Business Services

  • Biohazard cleanup
  • Damage restoration
  • Mold remediation
  • Plumbing inspection
  • Plumbing repair
  • Water pipe repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:12:00 AM - 12:00 AM (Next day)

Recommended Customer Reviews

Gary T.
★★★★★

It started out one day with a slab leak, pro care rushed to our house and saved our valuables and our property. They came in with equipment to dry our house and guided us through the process. Well believe it or not one week later Christmas eve when people are with family we had a week of downpour and the next door neighbors tree fell and collapsed our roof and damaged half of our house. I called Pro Care and John got together his team to provide assistance. Talk about major disaster sky lights shattered water leaking pipe bursting water all over the floor flooding and a tree in the middle of the living room. My wife was shaking and crying pets were terrified. This company are literally Heros for saving us emotionally and physically. We will be out of our house for appx 8 months but if it was not for Pro Care to the rescue we would not have a home. From the bottom of our hearts my wife, dogs and I thank you for saving our life. This is not fabricated trust me people I am telling you from the bottom of my heart.

Darryl L.
★★★★★

These guys are the best of the best! We had a slab leak that destroyed our walls and floor. They came out immediately and started the water mitigation process they also took care of packing out all the furniture in our house and started the demo process. Removing the wood flooring, damaged drywall and casing.
After they ensured all wood and structural beams were dry they began the process of repairing the removed drywall.
They also helped with my insurance claim as well. The insurance company gave a initial settlement which was so low I could not believe it. Well ProCare (John) took care of that nonsense.
I have to say again, this company is the best in Orange County by far. The owners are so awesome they care about you and your family's needs like it was there own family. Use them and you will not regret it !

Derrick H.
★☆☆☆☆

I left a message asking for an estimate regarding a mold issue in my home. I'm only a few miles from their business address. I did not receive a callback.
Even if they are too busy, a courtesy callback is not asking for too much.

Unprofessional!

Elizabeth L.
★★★★★

We called John and Blake at Procare Services out to our home after a flood with possible water and mold damage . We were impressed with the number of five star reviews customers had posted on Yelp after hiring their company.

Procare Services responded quickly and came to our home and thoroughly inspected the damage due to busted pipes in the walls causing damage to our wood floors, walls and baseboards.

They were polite and courteous. They immediately went to work and after a thorough inspection of our home they were able to pinpoint the location of the broken pipes within our walls. They were able to abate further flood and mold damage to our home.

Broken pipes hidden within walls of a home is a nightmare for any homeowner. We are so grateful for Procare Services expertise and will continue to use them for home repairs in the future. We highly recommend Procare Services.

Erin G.
★★★★★

These guys are awesome! My parents were in desperate need of their services and in a real bind. They came out the next day were very thorough, friendly, reliable and honest. They took care of everything and made the whole process super easy. A situation that was initially extremely stressful turned out to be no big deal thanks to these guys! I would highly recommend them anytime!

Patricia A.
★★★★★

John and his team are top-notch! Not only did they show up the same day I called for help, they completed my job with a sense of urgency and swiftness. I was so impressed with their level of expertise and customer service and would highly recommend their services.

Crystal W.
★★★★★

We had a slab leak and John came out right away to help stop the damage. Once the leak was contained, Procare began quickly. Opening walls and drying things to stop mold growth and further damage. John and his team were very kind and did great work. From the beginning mitigation to repairing drywall, baseboards and moldings, they did it all. Thank you John!

michelle m.
★★★★★

I can't say enough about the awesome experience I had with Pro Care Restoration.. I had irrigation pipe break on side of my house that flooded my kitchen. I called Pro Care and spoke to John. He was very knowledgeable, professional and sympathetic to my situation. He was at my home in a few hours with all the equipment needed to start the dry out process.

More importantly he gave me direction and valuable advice on how to deal with my insurance company . It included a adjuster he recommended for to call to help negotiate the settlement on my claim.

If you have any water damage at your home. always call Procare Restoration before you call your insurance company. Rest assured John will always have your back!

Rick B.
★★★★★

We recently experienced a slab leak. John and Blake were recommended to us by our plumber at Pipeline Restoration. We quickly checked his reviews on Yelp and seeing how he had an excellent track record we gave them a call. We are very glad we did. John, Blake and his team came out immediately and started the drying process. They set us up with a POD and very delicately packed all our belongings and loaded them into the POD. The reviews are true that PR is like having that family member that guides you through the process and makes things a little less stressful.

Steve R.
★★★★★

John, Blake, and Manuel are best in class. It's hard to type how much I appreciate what they've done for us. They guided us all the way through our home emergency. Even after their job was done, we've stayed in contact as they've acted as an advisor through the end of the project. We felt safe with them and trusted them with the outcome of our home.

Don't waste your time and hire them now. I will send all of my referrals to them.

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