Proactive Plumbing

Shennie F.

Had a leak from the water line leading to the refrigerator. They were quick to respond and quick to repair, cost was very reasonable. I will use them again for future plumbing issues.

Jim W.

Would never think of using another plumber. House is 32 years old and this is the 4th time I've needed Mike and/or his great team. Problems with toilet leaks, shower issues, valve replacements, etc. and every time I've had prompt terrific service. Can't recommend this company enough!!

Anne R.

Proative has been to my house a fews times (for different problems), and I can rely on them fix the problem the first time. They are honest, efficient, dependable and knowledgable. Proactive was referred to me by a friend and I will recommend them to family and friends.

Sandra F.

Mike came to my rescue late afternoon when the shower wouldn't shut off and tub wouldn't drain at my rental. He literally arrived within 15 minutes to save the day! He was easy to communicate with, responsive, and efficient. Highly recommend him and Proactive Plumbing. I know he will be my go to for any future needs.

M. C.

I called the main number and spoke to Mike about my water problem. He arranged for Kenneth Showers to come out the same day that I called to diagnose and repair a main line water leak near my meter. I was so relieved since I had to turn off the water at the street and my house had no water for hours already. I called the city's water department prior and the city employee confirmed that it was on my side and turned off the water. The source of the leak was undetermined so Kenneth suggested that I call a leak repair company to narrow down the location. Jeff at Pulse Leak Detection came out and found the leak close to the meter.
Kenneth and Roger (plumber apprentice) came out after Jeff left and repaired the joint that came unglued. During this phase, Kenneth noticed that the shutoff valve was also leaking (slow leak) so he arranged to come back to repair that as well. To protect the hole with the new plumbing, Roger came back after hours with a board to cover the hole and placed landscape rocks on top to secure it. Kenneth was booked the next day (Friday) so he scheduled a return visit the following Monday the to fix the shutoff valve and replace the cartridge in the master bath that he noticed wasn't working when he turned on the water.
During the second appointment, he replaced the shutoff valve with a new and improved model that is easier to work with. He also replaced the Moen cartridge in the master bathtub after resurfacing the valve due to corrosion.
I am so relieved that I found a plumber that knows what he is doing and that his truck has all of the tools of the trade with replacement parts. I have noticed a recent trend with plumbing companies that they save money by having a minimal amount of tooling and not stocking replacement parts. That is really problematic since the customer has to go and get the part(s) at a home improvement store which defeats the reasoning for calling a plumber in the first place.
I would definitely recommend Kenneth Showers and Proactive Plumbing to anyone who is looking for a good communicator as well as a quality plumber who is honest and knowledgeable. I am going to call Proactive Plumbers the next time I need any plumbing services done.

Michael N.

Kenny Showers is a fantastic plumber that works for Proactive. He's very experienced and treats my home like his own. Proactive only has a few very well qualified folks that work for them which is why they only have five star reviews.

Yet they are fast and are able to get my house quickly when I have an emergency.

I recommend them to anyone needing a plumber. You won't be disappointed.

William V.

Had a toilet blockage and Proactive Plumbing provided an excellent response time. Ken showed up early in the estimated response time and cleared the blockage in a short amount of time at a very reasonable price. I've used them in the past and will continue to do so. Excellent, professional, and personable service at a competitive price. Thanks Proactive Plumbing!

R O.

Yesterday was my first time using Proactive Plumbing, and I was impressed by their ability to fit me into their schedule to address a mainline blockage. Ken was punctual, and he was dedicated to fully resolving our issue which took 8hrs of work. I found the pricing more than reasonable to the achieve clearance of the line. Ken was great at keeping me informed on the steps he was undertaking, and he and Mike demonstrated team work and problem solving skills at the final stage. Proactive Plumbing is going into my contacts, and they will be my first call going forward. This is a company that has gained my trust, and I recommend them to anyone who is looking for referrals.

Heather B.

Extremely happy with the quality of repairs, the price & the customer service! Kenneth was so knowledgeable and took the time to explain everything to me! I will 1000% recommend my friends and family to this company!

Rick S.

I have called Proactive Plumbing before and Mike has been to the house to do work. Mike is wonderful. Mike seems more busy now and has great plumbers on his staff. This is the first time we met Ben and Ben took care of all the work we needed done. Ben is very careful and responsive to the customer it was very sensitive to what we were needing. He has been a plumber for a long time and really knows what he's doing. He communicates in an excellent way. After having our experience with Ben we would request him in the future and hope that he will be the only person we deal with. He's very knowledgeable and helped us greatly in our home. The thing I wanna say is you can always tell in these kinds of business, where things can get expensive in a hurry, whether the plumber really cares about you and that your welfare, or is just out to make a quick buck and as much as possible. . On a scale of 1 to 10 of caring about the customer this fella is a 10+. He really wanted to make sure my wife had a working sink and everything was working properly with the faucet. When he left the leaks were gone. And he was proud that he was able to help us with a stressful situation. Thank you to the folks at proactive plumbing!