Primo Plumbing

Lauren C.

Charles removed our old kitchen faucet and installed a new one. There were some unexpected issues: a crack in our P-pipe (so that's why it's always damp under the sink), a missing washer, and a flex hose that wasn't long enough, but he handled everything. He was friendly, communicative, and very affordable.

T T.

Wow, talk about great service! I called him after lunch hoping I'd be able to get an appointment for later in the week but he was able to come by tonight. He immediately figured out the problem. He's polite, kind and knowledgable - exactly the qualities you want in someone coming into your home. Unfortunately I need to order a part to fix it, but it's such a relief knowing I'm in good hands

Ian W.

If there was a 6 star rating I'd give Charles that. He did plumbing work for a bathroom remodel for us and did great work. He always showed up when he said he would the quality of his work was very good - if you have any jobs that require exposed soldered plumbing pick Charles - it was almost a shame to sheet rock over his soldering!

Also we had a shower cartridge fail and I called him - he was really busy but gave me advice on how to replace it - now that's service!

s l.

Charles is the BEST!!! I needed someone to install a complicated water purification system under my kitchen sink and after another plumber flaked on me, I decided to call Charles. He was prompt in responding and kept me posted on his arrival as he had another job before mine. He is very thorough and went back and forth my place, his place and the hardware store to get the necessary parts because my building has a very old plumbing system. The job took longer than expected because it was a lot more complicated than we thought. For all the time Charles spent on getting it all setup, he was very reasonable in the final charge. I am super grateful to have found him. There are absolutely no leaks and I have amazingly clean filtered water. If you need any sort of plumbing work done, Charles is your man!

Mary C.

Charles is great! First of all, he returned my phone call when no one else did! My bathtub was backed up and I was worried it would not get fixed today. Charles came promptly and did great work, and is so nice. Highly recommend Primo Plumbing!

C E.

Charles is fast, smart, and courteous. We've called on him to solve two tough plumbing problems and will use him again. Nice to have a plumber you can rely on. Thanks, Charles!

Maureen D.

Wow! I called at 6:30pm on a Thursday night. Charles answered his phone, and he came by immediately, as he was on his way home, to fix my garbage disposal.
He put on shoe covers, was courteous and pleasant, and did not make me feel like an idiot for having a screw in my garbage disposal!
What amazing service. If I ever need plumbing help, I am definitely going to call Primo Plumbing!

Naomi L.

OMG Charles is amazing. This might sound crazy but - we got home and our tankless toilet was running like crazy and wouldn't flush. I panicked and called him at 8 pm on a Wednesday. He answered the phone! And then he patiently talked me through a solution - didn't even have to come out and was very kind and helpful. WOW. If something goes haywire I'm definitely calling him back! Thank you so much, Charles

Steven H.

Called ahead to let me know he was running late. Quality work, reasonable price. Highly recommended!

Merritt K.

Charles is quick, efficient and so friendly and sweet. Great service and very professional. Highly recommend him!