Primo Plumbing

Maureen D.

Wow! I called at 6:30pm on a Thursday night. Charles answered his phone, and he came by immediately, as he was on his way home, to fix my garbage disposal.
He put on shoe covers, was courteous and pleasant, and did not make me feel like an idiot for having a screw in my garbage disposal!
What amazing service. If I ever need plumbing help, I am definitely going to call Primo Plumbing!

Naomi L.

OMG Charles is amazing. This might sound crazy but - we got home and our tankless toilet was running like crazy and wouldn't flush. I panicked and called him at 8 pm on a Wednesday. He answered the phone! And then he patiently talked me through a solution - didn't even have to come out and was very kind and helpful. WOW. If something goes haywire I'm definitely calling him back! Thank you so much, Charles

Steven H.

Called ahead to let me know he was running late. Quality work, reasonable price. Highly recommended!

Merritt K.

Charles is quick, efficient and so friendly and sweet. Great service and very professional. Highly recommend him!

Noor A.

Charlie was amazing: he replaced two old sinks and shower heads in 1.5 hours. His work is very clean and he was very honest in his billing. Highly recommended!

david t.

Called back quickly, communicated clearly, showed up on time, showed up same day, replaced pipe, worked efficiently, cleaned up, provided invoice with reasonable charge, polite and friendly...great plumbing experience. Charles and Eric are first rate.

Shae C.

My only regret is that I hadn't been using these guys sooner!!

I had been using another plumbing company as our go-to for any plumbing needs here in our office... After overpaying for some time, I decided to look into another source and found Primo Plumbing here on Yelp.

Charles is the BEST! 5 star rating for obvious reasons. He provided amazing service, very thorough, personable, honest... Best of all, the price of the entire project was less than the ""assessment cost"" from the other guys!

Thanks Charles! Primo Plumbing is now our go-to for plumbing needs. :)

David B.

Charles did a complicated job very very well, and sent a bill that was quite reasonable
given the time spent on the job for which we didn't even ask for an estimate or bid. Very professional, very reliable. Twice he had to cancel or delay an appointment, but
that is understandable given the nature of his business, and ours was not an emergency. Polite, conscientious, reliable, skilled.

Shravan K.

Great guys! Charles is quick to return calls and as tough as it turned out to be - Got the job done!!
I would never go anywhere but Primo plumbing after my last experience with them!
Seemed fully knowledgeable and worked diligently to complete the job!
Thanks Primo Plumbing - Hope I don't need to call a Plumber again ;) but if I ever do it will always be Primo!
- 329 Bay Street

Ko F.

Primo Plumbing does excellent work!

A few days ago PG&E told me the company that installed my tankless water heater (5 years ago) did a poor installation job and the installation needed to be corrected. The company did not properly tie into the PG&E meter. Some of the pipes and fittings were non galvanized and were rusting. The overall installation was poorly done. That company is no longer in business.

I used yelp and found Primo Plumbing with its 5 star rating to correct the improperly done installation. I told Primo what PG&E said about correcting how and where the water heater gas line should tie into the PG&E Meter. Charles Fong (owner of Primo Plumbing) came to my house and gave me an estimate of 1 1/2 to 2 hours to do the correction requested by PG&E. Charles also said he would dismantle the sloppy installation and replace the non galvanized rusting pipes and fitting with galvanized. The reassembled gas line was a huge improvement. The pipes were nicely aligned and properly secured. I was amazed it was all done within the estimated time.

Primo Plumbing did an excellent job and the price was very reasonable. What I appreciated the most was his honesty and integrity. I highly recommend Primo Plumbing.