Premium One Plumbing

Manny O.

I called this company for leaks, waited over 1 week before the plumber came, After 1 week, James came and was rude, very unprofessional, he came and took a quick look at the leak and left without saying anything.
I called the company many times and no answer. Finally, I was able to text them and they replied, they estimated $585 to replace a simple kitchen faucet and toilet ring. I called another plumber and they charged me $280 to fix the same. Premium One charges double and has bad customer service. I will not recommend this company.

Allison N.

James comes highly recommended. He came today to fix a leak that was running into my garage and install a new garbage disposal in my kitchen. I was worried the leak would necessitate him have to cut into a wall but he was able to fix and correct the issue (which was stemming from some bad valves) without having to cut into any walls.

He is always efficient and professional. All my calls and texts received quick responses and everything was cleaned and dried before he left. Shoe covers were work to avoid any mess coming into me home. Standard covid protocol was upheld and masks were worn by both James and myself during the entire appointment - that alone is worth 5 stars!

James is my go to plumber for both my personal home and the condo I rent out.

Thank you for all the hard work!

Sergio L Y.

They are part of American Home Warranty. They came out, did not provide the service, and I was charge $100 just for them to come out even though they did not do anything.

Barbara L.

James is amazing! He came to our home to fix a number of small plumbing issues (leaky shower, broken faucet, etc.). He was responsive, knowledgeable, and very respectful of our home. He wore covers over his shoes when he entered our house, and he took care of everything quickly and efficiently. The total price was very reasonable, and he provided really excellent service. I highly recommend James and Premium One Plumbing.

E L.

Thank you, James, for coming to our aid so quickly. He's done two jobs for us. On the first one, he made sure to come back and check on it to ensure it was all okay. Today, he came to our home quickly as a leak threatened to ruin the ceiling of our living room. Thank you! Ever reliable, ever trustworthy!

Virginia W.

James was referred to us by a friend about 8 years ago and we are so lucky to have such a professional, reliable and trusted plumber! Over the years he has serviced our water heater, repaired a broken sewer line, updated fixtures, repaired leaks and performed safety inspections. He is always a phone call away when we need him and he answers all of our questions regarding the services he performs. He is kind and respectful, and leaves everything super clean and tidy. He is efficient, fast and dependable.

David S.

I highly recommend James and Premium One Plumbing and will call them for any plumbing or water heater issues in the future. Our water heater quit working and he quickly figured out the problem and ordered the part immediately. James called as soon as it came in and arrived that same day to fix it. I was shocked how complicated it is to disassemble the inner workings of a water heater to replace parts, but James has obviously done it many times and knew exactly what he was doing and got it all fixed working quickly. He is very knowledgeable and I highly recommend!

Deborah M.

The owner of this company was sent by American Home Shield . Sadly the plumber chose to go out of his way to convince my home warranty company that my "" property pipe is not suppose to be covered by the Home warranty co. "" What kind of a professional would do such a thing ? He was so stubborn that he actually said "" there are rules"" . The reality is the item is a covered item because the pipe "" is inside the foundation of the home"" and then extends outside the home wall by 2 inches. The key thing here is that it is a pipe inside the wall . That extends out . And it was leaking on that 2 inch elbow section, that extends out . Plus he told them he thinks there is a leak inside the wall of my garage . So logic would be that the wall is part of the foundation of the home & so it IS covered by the Home warranty co. co This man is scary for any homeowner. Why would he want to deliberately cause a homeowner financial harm. Turns out I had escalated this issue to a higher level with my home warranty co. And the rep said well , the homeowner ( me ) has a valid point that if the pipe originates inside the wall. Then it it is covered. I resent the plumber trying to cause me harm for no reason at all.

Janet S.

Complete scam. Stood in my driveway and condescendingly said that I needed a washer. I said it was the faucet which was attached to my house. He said the washer needed to be replaced on the faucet attachment. He just stood there while I went to the shed got a new faucet attachment with a brand new washer and attached it myself. Turned on the water and the faucet sprayed everywhere all over the driveway. He didn't fix the faucet. Looked at the leak and said he would need to get permission and order a part. He did nothing and left without fixing the faucet. Never heard back from him. Never called back. I called my warranty company and complained and they did nothing. This company is a complete scam. Don't use them EVER! BAD BAD BAD.

Richard K.

Our water heater stopped making hot water. Tried repeatedly to light the pilot but did not work so we called our home warranty. James showed up to diagnose our water heater. Was quick and efficient. Said we needed to order a part from the manufacturer which he did through our home warranty. Part arrived 2 days later and James returned the next day. Installed and is now working. Great guy. Will definitely use again when the need arises. Very happy! Thanks!