Preferred Plumbing & Drain

Nick P.

Our kitchen sink ended up exploding water all over the cabinet and floor. We reached out to them they worked around our schedule so my wife didn't have to deal with it lol. Tony #74 was the tech that came out noticed it was the faucet that failed. He went and picked us up a new one installed it and got it all done within an hour. Great job very friendly and saved us from the headache. Will recommend to anyone and will be using them as our preferred vendor in the future. Thanks Tony

Peter K.

Tony #74 was really great. So was George too who did the original evaluation. We had a galvanized pipe 200ft in length, from the 1960's, that feeds our home with fresh water from the water main, at the back of our property, spring a leak deep underground. Tony found the leak and replaced the bad pipe. The job was completed in 2 days and he did the entire job on his own. Very good communicator, hard working, and trustworthy. He spoke to my wife, who has no clue about the irrigation vs water system (intake/sewer) in our back yard and helped her understand what was going on and explained the process completely. We had a realistic estimate upfront and didn't pay more for the job. We had an update every few hours on progress and learned so much about our yard pipes. The reason I'm writing this review is because I feel that this is a good company. They aren't trying to elevate the cost of the job by making it larger than it is. This is the second great experience I've had with different servicemen. Thank you Preferred Plumbing & Drain! Our yard is no longer flooded and we have fresh water.

Lee G.

Called this company because I had a leak under my kitchen sink. Made an appointment for the following day but they failed to show up. Rescheduled for next day and they were over two hours late. Technician quoted me $450 for a 10 minute job. Spoke to owner and he gave me quote for $355. Hourly labor is $195. Decided to check around since it was so high. My neighbor came over and noticed technician had unscrewed two parts. Leak wasn't even in the area they were going to fix. My neighbor fixed it with some tape. This place is a rip off!!!!!

Anjali P.

We had a broken pipe in our front yard and needed emergency service. Tony #74 was very professional, Courteous, and through with his work. We highly recommend Tony#74.

Ken M.

I highly recommend Preferred Plumbing & Drain!!! Techs Matt and Reggie did an outstanding job repairing my toilet. They were very courteous, informative and professional. They also arrive on-time, so that was great. Highly recommend!!!

Ericha S.

Matt was so kind,professional, on time and great guy to work with. He got my new hot water heater installed. Cleaned up his mess before leaving and was just a pleasure to visit with. Explained what was going on and answered any questions I had. I would use again in the future if I never need services again. Thank you Matt!

Ro T.

We just moved to Sac from SD and found out the house that we recently purchased had some plumbing issues in both bathrooms. Michael (#23) came in to inspect them and gave us different options to resolve them without being pushy. He was very professional, courteous, and knowledgeable. He completed a follow-up appointment to fix/ correct the shower head in our guest bathroom and did an excellent job. We are very pleased with result. We highly recommend this company and Michael for your plumbing needs.

Jocker/Ro

J S.

Sergio and Joel were extremely professional and knowledgeable about what was wrong. They took care of a few plumbing problems and my sink is now running better than ever. It was expensive, but the same day service was worth it.

Belinda A.

We had our sink and bathtub backed up and Gene came and helped our apartment get back to normal, he took his time to explain the issue and always kept us updated on what he was working on. I would definitely recommend him (this company) for your plumbing and draining needs! Thanks Gene!

Shelley R.

I called and had same day service!! Paul came out and was very professional and took care of my problem. I will definitely be using them again.