Precision Rooter & Drain

Karen L.

What can I say about Ray.......He saved the day!

We needed help with our clogged shower drain and ended up Very Happy to find Ray with Precision Rooter on Yelp. It can be a little scary having to find a repair or service person out in the world. SO many bad seeds out there who are just plain untrustworthy.

But, Ray was everything we were hoping to find: Friendly, Honest, Skilled, Very Reasonably Priced, Prompt and Courteous. I heartily agree with all of the happy customers below and the best thing is that we knew there would not be any BS thanks to his flat rate service and guarantee as well. We just knew there had to be a good guy like you out in the world and we found you! I wish we had called sooner!!!

JC J.

I discovered that my kitchen drain got clogged on a Saturday morning. I found Precision Rooter thru yelp and read the positive feedbacks. I called and left a voice mail message for Ray. I received a return call the same day and received a quote of $75 for weekday service, so I decided to have my drainage un-clogged on Monday rather than the weekend. Weekend rate is extra $50. Since I have to go to work early on Monday, I asked Ray if he can come early in the morning between 7 and 7:30. Ray was very obliging and he finished the job in about 20 minutes. Excellent service. Friendly guy !

dave m.

Sunday morning bathtime turned into a mess when the bath & toilet backed up, spewing stinky water all over the floor. A Yelp, then a call to Ray and we had a date - between 12 and 1, he said. He called 20 minutes before arriving, as promised, and showed up right at 12:30. Ray was polite, through & efficient as he quickly diagnosed the problem and identified his best method of accessing the clog. Undeterred by a painted-over cleanout, he had us flushing freely within an hour, and even gave us a break on the weekend surcharge. Overall, a very pleasant experience.

One note - the $75 deal is only for cleaning out easily accessed drains - they have a flat-fee schedule for a number of different types of services. Ray was clear about this from the outset, and the service and expertise was well worth the $125 we paid...

Jennifer C.

Ray at Precision was polite, prompt and cleared the drain no problem. I would definitely recommend Precision and the price was far better than other places I called.

Paul S.

Amazing! The sewer backed up in my multi-unit building, letting sewage accumulate in my garage. Called another plumber who tried to clear the drain and gave up, defeated. At 2:30 AM I called Precision and left a message asking them to call me first thing in the morning. Not 15 minutes later, Ray calls me back, making an appointment for the next morning, taking time to examine my problem on the phone. Next morning, he shows up right on time and promptly clears the drain that thwarted the other guy. Then he cleans up my garage floor and hangs out to talk to the guy from Dept. of Public Works about my drain system and how it might relate to the City's municipal drains! And all for $75!! (Note: price has since increased to $145 due to economic conditions)

As I said, Ray's amazing! He's prompt, courteous, professional, efficient and effective. I will definitely use him again and I give him my highest recommendation!

Marie D.

Ran into a plumbing problem on Sunday and went into a panic, luckily, I was able to find this company on Yelp and Ray was there (as promised) in 90 minutes and took care of the problem in under an hour. We did have to pay the weekend rate of $105 per hour, but Ray was helpful & friendly and we were able to enjoy the rest of our Sunday.

Dave M.

I called Precision Rooter, Ray came within 30 minutes of my phone call. He was very nice, snaked my sink, fixed it quickly. Cost what he quoted me, cleaned up after himself. I can finally wash my dishes, i have never been so happy in my life to wash my dishes!!!!

nick G.

I called Precision Plumber this morning in dire need of someone to come out as my bathtub and toilet looked like they were about to explode. Ray got out to the house about an hour after I called (right when he said he would be there) He promptly diagnosed the problem and efficiently and professionally took care of the problem. Due to the access vent he had to truck all his equipment through my house, but was very nice about cleaning it up when he left and asking if he had done a good enough job leaving the place as he found it when he got there (minus the clogged plumbing) I will definitely use Ray and Precision if I have any more plumbing needs and would recommend him to anyone!

Michael C.

My brother the other day called Precision to drain a clogged bath tub...on a Sunday!! Not only did he unclogged the bath tub but he also made sure the other level flat did not have any problems. All I can say, I would highly recommend Precision Rooter and his prices were fair and resonable. My brother and I will definitely call him for future reasons.

Thomas L.

Cannot Complain. Had him come out over the holidays. I believe his name was Ray. Had a plugged drain. As advertised it was 75 bucks to clear the flooded garage. 30 day warranty on the service. He was on his way in less than 30 minutes.

A thing to note, I saw on the receipt that its 75 bucks for the first hour. If the job takes longer, I think the deal doesn't stand.

In any case, he seemed like a honest guy who wont try to get more work out of you.