Prado's Plumbing, Heating, and Air

Edward K.

I called Prado's Plumbing because the water department sent me a notice that it looked like my house had a leaky pipe. It was necessary to make an appointment at a time when they weren't scheduled to work for someone else. The plumber showed up on time, did his inspection, and didn't find a leak inside the house. The following day he retuned (on time again!) and brought Einar Prado with him. Prado did a test and determined that the leak was located between the exterior of my home and the water meter in the front. He then demonstrated the test for two members of our HOA board and submitted a bid to them. Since this is now in the board's hands, we're waiting for someone to pull out the leaky pipe and install a new one. As it happens, the HOA will have to pay for the replacement. Einar did not charge me for the second trip to my house. The cost of the first trip was exactly what the plumber estimated and I couldn't be happier with Prado Plumbing. I give Prado's a five star rating without any hesitation.

Mike S.

Wow, awesome service. Setting Prado's up to do some work recently was way too easy. Livia is super helpful, she even called after the work was done to give me a detailed analysis and some tips to help avoid the problem in the future. Pricing was fair, everything seems perfect. I only wish I knew to call them sooner! Definitely plan to use Prado's as my go-to plumbing company from now on. You should, too.

Stephanie S.

Einar came out to look at our furnace that wasn't working. He was able to quickly diagnose the problem, explain it clearly to us, and make an accurate quote for the repairs. While other companies would not call me back, Einar even offered to loan us some electric heaters for the couple days between his first visit and the repairs. We weren't charged for the first visit, and the work they did didn't take as long as they anticipated so they adjusted the bill. The pricing was fair, and they operated with honesty, integrity, and professionalism. They clearly care about doing quality work! Would definitely use them again!

Mark W.

Prado's Plumbing is going to be my first call for anything to do with my furnace, and likely any other plumbing needs as well.

Quoted me $150 for service diagnostic and 9 a.m. show up. Showed up at 8:55 and left with everything being O.K., for a total bill of $87. Bonus day at my house!

I hadn't run the gas furnace for a few months, and left it unplugged with the gas off since hearing a buzzing noise this summer. I read the service booklet enough to scare myself away from a DIY fix and was scurrying to find a repair service as the days got cooler and my family started looking at my in a funny way (cool stare).

Einar Prado turned everything back on, tested the furnace through a couple cycles, and gave my advice to ""let sleeping dogs lay, and use it until it isn't providing the comfort you want,"" even though it is older technology furnace.

When I upgrade this beast, Prado gets the call.

John B.

I am so happy with Einar and Livia from Prado's! I had Prado's come out and take a look at my heating. Einar actually recommended a solution that was less expensive than what I had thought of, and it worked great. I then asked them to help with my hot water heater, and they did a great job on that as well. I had a question about my hot water afterwards, and Einar came right back out to make sure everything was working properly. I am really pleased.

Anthony L.

We had a backed up kitchen sink. Einar and his helper Cody came out the very same day; I was kept updated throughout the day regarding the timing of their arrival. They addressed the problem efficiently and to my satisfaction. They even helped tighten up a shower handle for me for no charge. Einar also taught me how to prevent clogs from occurring in the future. Very nice man and I would go to him again if I had a plumbing issue.

Douglas H.

I now have a reliable plumber I can call: Prado's. Einar came out to replace our main water shut off valve. He was on time, friendly, informative, thorough and their prices are reasonable. Thanks, Prado's.

Heather K.

We were able to make a next day appt for two issues. Einar and his apprentice came and evaluated our toilet and faucet. They determined what part to order for the faucet and told us they would e-mail us information on new toilets. We never heard back from them even after calling them again! We had to get someone else fix our issues.

Steve P.

I've used Prado's Plumbing for a number of projects and have ALWAYS BEEN VERY HAPPY. Six years ago remodeled out home, and Prado's re piped the entire house, plumbed three new sinks, a tub and a shower. Einar Prado, the owner also installed an on demand hot water heater. All the work was superb. I had them install a furnace at my place of business, they came up with creative and inexpensive solutions for heating the funky building and it worked great. When it was time to move, I had Einar come out to make the heating at my new location more efficient. He was very busy so he scheduled me a week out, then about an hour later his office called to find out if I would be available sooner. Turned out that they finished another project sooner than anticipated and they thought they could fit me in the following day. Einar and an employee came out the following day and moved our furnace in a matter of a few hours. They charged me less than they estimated cleaned up their (and some of my) mess, took all the garbage off site and were on their way. Moving forward I will only use Prado's Plumbing. Why would I settle for less?

They're punctual and fair. They go the extra mile!

Patrick I.

Read this before using Prado Plumbing. Prado is the authorized rep for State Water Heaters. To replace a water heater at our convenience store State would only allow the work to be done by Prado. Prado charged us $975, approximately 3x what this normally would cost. We had no choice but to use them. About 3 months after their installation we began having trouble with the heater. We called them for service but were told that there was no warranty on the heater because it was a residential heater being used in a commercial building. Our convenience store has very low hot water demand so the original plumber installed a residential heater. When Prado replaced the heater they never told us about this. If they had we would have gladly paid increased cost for the commercial heater. In the end the supplier of the water heater came from the East Bay to fix the heater. Even after calls between the supplier and Prado, Prado refused to service the heater. Beware of this company.