Power Pro Plumbing Heating & Air

Trishelle R.

My garbage disposal wouldn't drain. Tech Eddie Rodriguez fixed it in a jiff! He was very friendly professional. He arrived so fast! inwas concerned because it was Martin Luther King Jr Day! I will definitely call them if the need arises. He went above and beyond the call of duty.

Rosemary B.

Our technician was Edwin he was very knowledgeable about our heating concerns he explained the issue we were having and that he was able to solve the issue also gave me a complete recommendation on the newest heating system available he showed me the breakdown on his tablet the cost of installing new unit and it would save me in the long run I will recommend Edwin and Power Pro for the plumbing and heating issues in the future and great customer service it only allowed me to give 5 stars but I'd give 10 and a half stars

Gail C.

Mario and Nate came and saved the day today. My daughters just moved into their first place and all the toilets stopped up and dirt came through the shower drain... gross. They were friendly and are on top of getting everything back in order. Thanks guys!!!

YO S.

I had a problem with AC at my office. The management company seems to have a contract with the company, and they assisted me. Luis Aguilar was helpful and professional. The initial phone call was also excellent with positive experience. Thank you very much.

dolores k.

I have been a client of PowePro plumbing since Raul Rodriguez started his own business. I have had work done on my home, my mother's home, and my daughter's home. The service is excellent with positive experiences from the initial phone call to the end of service call. Eduardo Rodriguez has worked magic on projects in both kitchen and bathroom settings. He offers intelligent insight unto the plumbing of an aging home and patiently works to find solutions. He is courteous, thorough, efficient. He has always left the work site clean, not always an easy task with plumbing issues. I recommend without hesitation.

Al B.

Today I had them come out to give me a free estimate . Eddie Rodriguez was the service tech that arrived. He was friendly, professional, and provided excellent customer service. Eddie explained everything about the plumbing issues I was having. His knowledge and experience is very good because he knew exactly what caused the problems. I would definitely recommend him to everyone. Thank you!

Mirian D.

My family and I are happy with the service. Power Pro Plumbing Heating & Air does the job right, fast, and very friendly.
We had a problem with our water heater. The technician, Agustin Reynoso, is outstanding employee/plumber, friendly, very details and provided the best service. Totally recommend him for any plumbing and water heater service. Looking forward for my next service! Thanks!

D G.

Could not complete the work, caped the gas supply line and refunded my money thank you

Eduard M.

Tavo and Juan from PPP were exceptional in their approach to my issue! They were exceptionally pleasant to work with and extremely thorough in how they handled my main line being backed up! Great guys, great service!

David O.

Today SoCal Gas stopped by my house and advised me that there was a leak and they needed to turn off the gas. This means no stove or no hot water. They advised us to call a plumber to find the leak and then they can turn the gas back on.

We immediately called Power Pro Plumbing and advised them that our gas has been turned off by the gas company and we need someone to fix it immediately.

They told us they could come out same day (Monday) between 2-5pm. Well both my wife and I work during those hours but we need the gas turned back on so I left work at 1pm to get to my house by 2pm.

At 6:45pm someone finally showed. I tell him do whatever you need to do to fix the gas issue and he immediately responds with ""I don't deal with gas. You will need a tech to come out to test it.""

So not only did I wait almost 5 hours for this person to arrive (when it should have been 3 hours) now he is telling me he doesn't even deal with the issue we called about. WHY ARE YOU SENDING OUT PEOPLE THAT CANT FIX THE ISSUE I CALLED ABOUT?!

To make this even better he tells me it's going to cost anywhere from $400-1100 just to test, AND they said the earliest they can come out is the next day (Tuesday) from 10-11am.

This means I will have to take more time off from work since it's literally in the middle of the day. He leaves by telling me ""make sure someone answers the phone tomorrow otherwise the tech will just leave.""

Tonight I will have the pleasure of trying to figure out how to wash my 4 year old daughter and 1 year old son with freezing cold water. We will have to eat out tonight because there is no stove.

THANK YOU PRO POWER PLUMBING FOR WASTING MY ENTIRE DAY. THANK YOU FOR LEAVING MY FAMILY WITH COLD WATER AND NO STOVE FOR THE AT LEAST TODAY! AND THANKS FOR SENDING PEOPLE OUT HERE THAT DO NOT HANDLE THE ISSUE WE CALLED ABOUT.

This was completely unacceptable and the 0 empathy and urgency I received today told me everything I need to know about this company.