PlumbSmart

★★★★★ 4.8 / 5 (187)
Emergency Call


: 1364 Industrial Dr UNIT B, New Braunfels, TX 78130
: (210) 810-0810
: http://plumbsmart-tx.com

Company Overview

Our mission is to enhance plumbing services and ensure our customers receive the attention they require. Keep in mind, “plumb SMARTER not HARDER!”

Our owner, Adam Shannon, has devoted over 15 years in the plumbing industry. Establishing PlumbSmart was not a simple process. It demanded years of insight from various plumbing companies he was part of to develop the courage and drive to start his own business.

What inspired him the most were the people he interacted with over the years and the stories they shared about subpar customer service or unpleasant experiences with various companies in the area. This helped him to hone his customer service skills while delivering excellent plumbing services.

Adam's commitment to this company means sharing the same principles of customer service in his employees, aiming to create the plumbing world into a smarter place.

The plumbing sector is changing every year. PlumbSmart is dedicated on informing its clients and employees to provide everyone the assistance they need, working diligently to turn into plumbing pros!

Rely on PlumbSmart!

Business Services

  • Bathtub installation
  • Bathtub repair
  • Drain installation
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal installation
  • Garbage disposal repair
  • Gas line installation
  • Gas line repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Sink installation
  • Sink repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair
  • Water purification system cleaning and maintenance
  • Water purification system installation
  • Water purification system repair
  • Salt delivery

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Kimberly B.
★★★★★

I am so impressed with this company. I reached out on a Saturday for assistance via Yelp and the manager, Cody responded within a few minutes.
He explained to me over the phone what needed to be done and was very upfront and honest regarding price and materials needed.
The manager gave me a date and really worked around my schedule as my husband and I work in schools.
On the date provided, his plumbers got stuck on a job and so he himself came out because he promised me a date and delivered.
You can tell he's just a very honest guy trying to do honest business.
I am very happy with the job completed and hope to do business in the future with a water softener!

Thank you, Cody!

Victor C.
★★★★★

Our water heater developed a leak underneath the tank Christmas Day. PlumbSmart was able to schedule us IN for an estimate and replacement first thing Monday morning, while others would only schedule the initial estimate. Thanks PlumbSmart for finding the urgency in our situation.

Andrew L.
★★★★★

Spoke with Adam and Cody initially over the phone to get a quote to get a water softener loop installed and to install the water softener I had bought. They were both friendly and informative. Also, they were patient with me since I know nothing about plumbing. They came out when scheduled and ran the numbers and the price was similar to the other quotes I have received from other plumbers. PlumbSmart was not selling any BS to me so seemed like a good fit to go with them and glad I did. I did forget the plumbers name who actually came to my house but he also was kind and did a good job from what I can tell. Also, this guy worked in the rain, even though he was in the garage most of the time but time to time he did go to his truck for some items. Overall, I had a good experience and will call again for any plumbing needs.

Julia V.
★★★★★

Carlos did a fantastic job with the installation of our new toilet! Very happy with this business' professionalism and friendly service.

Chera S.
★★★★★

Great experience with all the guys at PlumbSmart! Amazing service and super friendly. I highly recommend this company for any and all your plumbing needs.

Sammy B.
★★★★★

Had a busted pipe in front yard and while others didn't respond to voicemails or said it would be days to come fix, PlumbSmart responded quickly and was here within 24 hours. Cody has great communication skills and Carlos was very professional and did a great job fixing my leak. I definitely recommend their services.

Laura S.
★★★★★

Very responsive, knowledgeable, punctual, and reasonable. Great experience. Quality work. Recommend

Tiffany B.
★★★★★

Cody was thorough, professional, personable, and cost-conscious. I had two major water leaks on the opposite sides of my home. He resolved both of them in a blink of an eye. I now consider this company a part of my Homeowner "Smart Defense"; to handle all of my future plumbing needs. Use them and you not be disappointed!

Kaitlyn W.
★★★★★

Our water heater went out and I reached out to PlumbSmart. Within 20 minutes Cody got back to me and scheduled an appt for the next morning. Cody came out to our home on time and was knowledgeable and efficient. He went above and beyond and we will be using PlumbSmart for all future plumbing services!

Peyton C.
★★★★★

Great response time to my inquiry and set the appointment immediately. A little late to the appointment but did keep me updated about arrival time. Cody did a great job and was in and out quickly. Will use them again.

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