PlumbSmart

Marie D.

PlumbSmart was quick to come to my house to evaluate my slow drain issue. They were exorbitant and high pressure. I told them I could not afford to pay $26,500 for the repair. Another plumber says their quote was 3 times what it should be. Unable to be able to use them since I am not able to pay that much.

MJ D.

Moved into older house that we knew needed wtr htr replaced. The sticker on it said 1991. This is 2022. R u serious??? Just didnt know how fast we needed it. It started leaking but probly had been like that for awhile unbeknownst to us. Thats an emergency! I contacted PlumbSmart, spoke to Ebony who took down all my information and said would have someone contact me soon. Ebony was friendly, pleasant and professional. Probly like in minutes, Cody contacted me, gave me a quote which I thought was reasonable. He was even able to get someone out there the same day. Sent me Ryan. He was all business, professional, friendly, efficient. New wtr heater is now installed and code compliant-has water pan and expansion can. So glad I found PlumbSmart. Will def call them for anything plumbing. Totally recommend them. You wont be sorry.

Larry S.

My second experience with PlumbSmart and they were terrific AGAIN!!
First time, they replaced our hot water heater in the attic and completed the job in excellent fashion with no wall dinged or any real problems/issues. Cody has always been outstanding in working with us to provide reasonable quotes and win our business. The second experience was replacing the hot water heater in our garage. Ryan showed up on time, was professional and cordial and completed the work with no problems ... we replace a 40 gallon tank with a 50 gallon tank and all appears to be working well. We've never had so much hot water in the house!! However, in the process, Ryan discovered that our water softener was not performing properly. Both the hot water head and the water softener had 19 years on them, so we were not surprised, but thankful they had lasted the long. The original water softener came from another company that ONLY does water softeners. We called them and they gave us an excellent quote over the phone, but had to schedule installation over a week out. My wife had suspected that the old water softener was performing weakly because it affected her hair and her skin itched (of course, guys, she was right!!). Cody had provided a quote for a new softener, but the other company actually beat PlumbSmart by a significant margin. Cody refused to give up and agreed to meet the price. Ryan came the very next day and did the install of the water softener. We admire a company that really wants our business and is willing to not only work with us, but do exceptionally good work!! We're very pleased with Cody and PlumbSmart .... folks, all we can tell you is that they do what they say their going to do. And, believe us ... we've experienced very unreliable and poor service from other plumbing companies. PlumbSmart is a winner hands down. We only hope they continue with their service attitude and fairness ... that being the case, we have our plumbers for life!! Thanks again to the PlumbSmart team for improving our life and reducing our stress.

Gabrielle D.

These guys are the plumbers I have used in over 42 years in my home. I had two este heaters installed in addition to a hot water recirculating pump to get instant hot water at the faucets. They are responsive, efficient and reasonably priced. They want you to be satisfied and will bend over backwards to do so. I very highly recommend this plumbing company. Adam, Gabriel, Cody, Roger, Ryan are all terrific people.

Tonya R.

Talk about a GREAT Morning ! Due to PlumbSmart and Roger's knowledge, expertise, business sense, and his plumber's abilities - I woke up this morning, went into my shower and there were NO LEAKS ! San Antonio is the hard water capital I believe and Roger arranged for my shower knob cartridge to be replaced to stop the leaking. His plumber came to my home, was on time, was professional, and a pleasure to deal with. He started his work, came in and explained that it was not just the handle cartridge that required replaced, but also the entire shower value unit because of hard water damage. He excused himself, went and picked up the part, and within 30 minutes had everything up and running perfectly ! I can't say enough good things about PlumbSmart. If you have any plumbing needs whatsoever, you cannot go wrong using PlumbSmart, Roger, and his experienced plumbing crew!

Andrew L.

Water heater wasn't working. They came out same day fixed the issue (caused by the recent storm) and saved the water heater. Outstanding customer service. Will definitely call them again if I need a plumber!

Mark N.

I needed some work done that another plumber came out to look at. I couldn't get them to call me back so I reached out to PlumbSmart given their excellent reviews. The CEO took my call and was very easy to communicate with, transparent, and very helpful in setting up an appointment. I never felt like I was being rushed off the phone or ignored. They made an appointment for a day or two out so not a long wait. They were able to addressed some issues I had all in one visit. They communicated well throughout the entire process, and stayed until the job was done. I highly recommend PlumbSmart for any plumbing needs.

Dennis K.

Great service, reasonable price. Was not sold anything I did not need. Highly recommend PlumbSmart to anyone. I was able to get a price estimate over the phone. I was checking out yelp and found PlumbSmart.

Joseph R.

My wife spotted one of those dreaded Sunday water leaks at the side of our house two days ago. My usual plumbers, who are good, were not open on Sunday but we had quite a geyser coming out our water softener pipe. I researched on Yelp and came across Plumbsmart. From the company's answering service to Cody, the owner of the company to Joe the service tech., the service was outstanding and the leak was fixed within two hours from my initial call. I was impressed with the work, the people I spoke to or met. I now see why their reviews are so highly rated. I have a feeling the leak started several days ago and eventually split the pipe and became Old Faithful because the water pressure inside the house has increased remarkably.

Bob P.

Needed some plumbing issues corrected in a home we bought 2 years ago. Called and CEO Cody called me back. Told him I needed new garbage disposal, PVC pipes under kitchen sink replaced, and 2 new comfort toilets installed and the old ones taken away. He was able to give me a price over the phone and by the way, it was $600 less than all the other quotes I got. I was skeptical because of the lower price but because I like Cody's demeaner I decided to give PlumbSmart a shot. Boy, I'm glad I did!! They set an appointment for 4 days in advance and on the day of the work Ryan came over with his van and did all the work in less than four hours. I even asked Cody if he could clear the main drain from the house to the street and Cody said he would have Ryan run a camera down the drain and if there was not a problem, there would be no charge, Just shoot Ryan a tip, which I did!.
My experience with PlumbSmart from beginning to end was 5-star. I never felt like I was getting ripped off like with other companies. Cody was upfront and to the point, Ryan was on time and did the work in a timely fashion, and even got a call from Adam, the owner, asking if I was satisfied with the work and thanking me for my business.
If you need a plumber, these are your guys!