PlumbSmart

★★★★★ 4.8 / 5 (187)
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: 1364 Industrial Dr UNIT B, New Braunfels, TX 78130
: (210) 810-0810
: http://plumbsmart-tx.com

Company Overview

Our goal is to modernize the plumbing field and deliver the support our clients deserve. Don’t forget, “plumb SMARTER not HARDER!”

Adam Shannon, the owner, has dedicated over 15 years in plumbing. Founding PlumbSmart was not a hasty endeavor. It required years of insight from different plumbing companies he worked for to develop the confidence and drive to launch his own company.

What drove him most were the clients he encountered throughout the years and the accounts they shared about poor service or unpleasant experiences with many companies in the area. This helped him to refine his customer service skills while maintaining top-notch plumbing.

Adam's dedication to this company involves teaching the same standards of customer service in his team, striving to make the plumbing industry into a better place.

The plumbing sector is changing every year. PlumbSmart is focused on informing its clients and employees to deliver everyone the assistance they need, working tirelessly to make plumbing pros!

Rely on PlumbSmart!

Business Services

  • Bathtub installation
  • Bathtub repair
  • Drain installation
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal installation
  • Garbage disposal repair
  • Gas line installation
  • Gas line repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Sink installation
  • Sink repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair
  • Water purification system cleaning and maintenance
  • Water purification system installation
  • Water purification system repair
  • Salt delivery

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Andrew L.
★★★★★

Water heater wasn't working. They came out same day fixed the issue (caused by the recent storm) and saved the water heater. Outstanding customer service. Will definitely call them again if I need a plumber!

Mark N.
★★★★★

I needed some work done that another plumber came out to look at. I couldn't get them to call me back so I reached out to PlumbSmart given their excellent reviews. The CEO took my call and was very easy to communicate with, transparent, and very helpful in setting up an appointment. I never felt like I was being rushed off the phone or ignored. They made an appointment for a day or two out so not a long wait. They were able to addressed some issues I had all in one visit. They communicated well throughout the entire process, and stayed until the job was done. I highly recommend PlumbSmart for any plumbing needs.

Dennis K.
★★★★★

Great service, reasonable price. Was not sold anything I did not need. Highly recommend PlumbSmart to anyone. I was able to get a price estimate over the phone. I was checking out yelp and found PlumbSmart.

Joseph R.
★★★★★

My wife spotted one of those dreaded Sunday water leaks at the side of our house two days ago. My usual plumbers, who are good, were not open on Sunday but we had quite a geyser coming out our water softener pipe. I researched on Yelp and came across Plumbsmart. From the company's answering service to Cody, the owner of the company to Joe the service tech., the service was outstanding and the leak was fixed within two hours from my initial call. I was impressed with the work, the people I spoke to or met. I now see why their reviews are so highly rated. I have a feeling the leak started several days ago and eventually split the pipe and became Old Faithful because the water pressure inside the house has increased remarkably.

Bob P.
★★★★★

Needed some plumbing issues corrected in a home we bought 2 years ago. Called and CEO Cody called me back. Told him I needed new garbage disposal, PVC pipes under kitchen sink replaced, and 2 new comfort toilets installed and the old ones taken away. He was able to give me a price over the phone and by the way, it was $600 less than all the other quotes I got. I was skeptical because of the lower price but because I like Cody's demeaner I decided to give PlumbSmart a shot. Boy, I'm glad I did!! They set an appointment for 4 days in advance and on the day of the work Ryan came over with his van and did all the work in less than four hours. I even asked Cody if he could clear the main drain from the house to the street and Cody said he would have Ryan run a camera down the drain and if there was not a problem, there would be no charge, Just shoot Ryan a tip, which I did!.
My experience with PlumbSmart from beginning to end was 5-star. I never felt like I was getting ripped off like with other companies. Cody was upfront and to the point, Ryan was on time and did the work in a timely fashion, and even got a call from Adam, the owner, asking if I was satisfied with the work and thanking me for my business.
If you need a plumber, these are your guys!

Mary N.
★★★★★

Confusion with my initial call, but the owner, Cody, got back to me so quick to address my problems and give me quotes! Very impressed by his professionalism. We haven't hired them quite yet, but I'm leaning towards their services, as Cody has proven to really care about his customers and taking care of me. :$

Marj W.
★★★★★

With an older house, we were too familiar with plumber services after two slab leaks. Working with the staff at PlumbSmart was reassuring from start to finish. Our call to request an estimated was returned promptly. Cody came out within a day and provided an estimate that was thorough and reasonable. Further, he patiently answered questions and made reasonable suggestions to improve on what we needed to do. The two plumbers who did the work were fabulous - professional, trustworthy and reliable. Overall, an epic effort and success in repiping our house.

William H.
★★★★★

Initially there was a communication problem but Cody, the CEO, quickly straightened thins out. From then onthey were attentive, on time, and did great work. We'll definitely use them again!

J M.
★★★★★

Roger came and gave me the estimate. Matt came to fix a major leak. He was efficient and industrious, very customer oriented, professional and friendly. So I decided to ask them to upgrade my outside pipes to prevent them bursting in freezing weather and also install a water softener. Matt had to turn off the water,of course, but this left debris in the faucet filters, etc., which he also fixed. The whole project was more expensive than I expected, but Roger gave me a discount because I hired them for the large project. I was very pleased with their work and would hire them again.

Ashley W.
★★★★★

Plumb Smart is our go to company. Cody and his crew are extremely professional, honest and really helped us make the right choice with budget and pricing moving into our new home.
We are so happy with how our water pressure was fixed and our new water softener! Thank you. We highly recommend

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