Plumbing Solutions
Company Overview
Our foremost insight is that we interact with people, not just plumbing components, and this requires us to fulfill every client's specific vision of service. We prioritize punctuality, cleanliness, and availability, alongside our expertise and skill, and we are always looking to improve in these aspects.
Complete Residential Plumbing Solutions
Plumbing and Heating Solutions, including
Gas Line Installation, Boiler Replacement/Repair, Water Heater Replacement/Repair, Kitchen and Bathroom Remodeling.
We handle all your plumbing requirements. No task is too large, and no task is too small.
West Roxbury, MA .
We at Plumbing Solutions, Inc. (formerly TJ Sullivan, Inc.) have chosen to specialize in the ""service, repair, and remodeling"" field for many years. This specialization demands unique adjustments to thrive. The primary understanding is that we deal with people, not just pipes, which requires us to satisfy each client's service needs. We need to be prompt, clean, and available, along with being competent and informed, and we are always focused on advancing our skills in every aspect.
I started plumbing alongside my father, Tim Sullivan, when I was young, going on service calls with him after school and during summer breaks, and I fell in love with the trade.
After graduating from Bentley University in 2006, I joined my family at Plumbing Solutions, Inc. as a Plumbing Apprentice, while also helping with administrative and marketing responsibilities.
Being involved in a family business is a wonderful opportunity, and I look forward to the day when my children can work with me at Plumbing Solutions, Inc..
Business Services
- Bathtub repair
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Shower repair
- Sink installation
- Sink repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
- Water purification system cleaning and maintenance
- Water purification system installation
- Water purification system repair
- Salt delivery
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | 12:00 AM - 12:00 AM (Next day) |
Recommended Customer Reviews
Lindsey S.I can't say enough great things about this company! My husband and I just bought a 100 year old house. Plumbing Solutions has been here 4 times in the last 6 months for small projects, inspections, and general maintenance. We've had Yakov, Artie, and Matt over to do the work. All of them have been very friendly and gave us fantastic service. They are always upfront about costs and try to save us money by troubleshooting and fixing rather than making us spend more on replacement. Plumbing Solutions will continue to be our go to for all of our plumbing needs.
Yakov and the team at Plumbing Solutions were great. They were responsive and very flexible with scheduling and on time. He did a terrific job changing out a gross old toilet which was the initial ask. I threw in an ""oh by the way"" for a drain on our sink which turned out being a way bigger ask than I thought. He was not only willing to do it but went out of the way to do the job right leveling the vanity and securing it to the wall without an additional charge. In his mind that had to be done to safely do the plumbing g work and I'm so glad he spoke up and advocated for it to be done. We will undoubtedly go back to them with our next plumbing need--planned or otherwise.
Great, prompt, friendly service. Artie called ahead, arrived right on time, and fixed our stiff shower control so it turns on smoothly and turns off without dripping.
Very friendly, and great service! Yakov spent a long time on my issue, trying to troubleshoot and save us from having to spend the money to replace a part. He ultimately did have to replace it, but was very thorough and tested everything multiple times. Would use them again.
They were great! Quick and on time. I thought I was going to need a new shut off valve for the toilet but instead of just replacing it and costing me tons of money, they were able to fix it and do the other work I needed. Will definitely call them again if I need a plumber. Very friendly.
The plumbers from Plumbing Solutions showed up on time and diagnosed the issue quickly. They presented me with a very reasonable quote and did the work quickly. Additionally they wore masks/protection in this crazy Covid world.
Super fast. After getting a few quotes they were the cheapest and was the very first response I got back. Came out days later and fixed my hot water heater. The tech was great and was very informative. Complexity professional and I'd recommend them to anyone. Tech wore his mask the whole time and really went above and beyond. Thanks again!
Hao P.Besides the initial response. I did not hear back from Matt from my multiple contacts when reaching out on scheduling the job. I don't know what happens but not satisfied with this experience at all.
Have you ever heard of a plumber who didn't charge you when they came, tried to fix the issue and couldn't fix it. Well that's what happened here. They earned my loyalty and respect.
While I have no complaints about the work done, the prices charged were astronomical - $396 to change a toilet wax ring (I know people who have had this done for as little as $75) and another $302 to change a heating zone valve head. Then an additional $69 service fee. The total bill was $767 - for 1.5 hours (and could have been less) of work. They provide no transparency in pricing before they come on site, at which point, you as a homeowner have already half-committed. In my case, I had no choice as I needed the work done ASAP as I had family coming into town for Thanksgiving. On the positive side, they were very quick to respond, which is a plus.























