Plumbing By Paul

Erika F.

We used Plumbing by Paul's services a couple times last year and they were great. We scheduled them to re-plumb our entire house at the end of Dec. 2020. Not only did they not show up but when we called to find out where they were they said Yes we were on the schedule but the plumber we requested was on vacation all week. We rescheduled, asked for the new quote to be emailed but never received it. The plumbers did show up as scheduled but thought they were only doing 1 days work and were unclear on the instructions. We had not been sent a new quote but they had a paper copy with edits in pen and it was unclear. We weren't comfortable with having them do work with this marked up quote and asked for the owner to call us. Fast forward we were rescheduled AGAIN for March 30th. We called them to confirm the day before because they advised the water would be turned off so we had booked a local hotel. We were advised that the quote is no longer valid so they would still be coming out the next day ONLY to do an assessment for a new quote. The quotes states it's valid for 90 days. The quote is from 1.6.21 and March 30th is under 90 days. They said they would get to the bottom of this and call us back. They never called back and did not come to our house on 3.30.21 as scheduled. I don't know what happened to the Plumbing by Paul company that we used last year, but things have gone down hill in this company.

Cass C.

Great team that came out! Did a great job on the job. They did chip my glazing that I had gotten on the tiling though.

Peter M.

I had to call Plumbing By Paul because I wanted to switch out an old vinyl supply line to my kitchen sink. Something that would've been easy, but when I turned off both the hot and cold valves the began to leak profusely. At that point I shut off the water supply and called Plumbing By Paul. They did some work for me a couple of weeks ago, replacing and adding an additional hose bib to our back yard. I would have to say that scheduling them was a breeze, they showed up on time, and were actually early. When they showed up today for my water leak, they actually repaired a few minor issues unrelated to the leak. In my opinion they definitely went above and beyond, and at a very reasonable price. Highly recommend!

Sanford B.

Huge shout out to Plumbing By Paul! We had a blockage in our double sink. They kept backing up into each other with a very slow drain. I called PbP yesterday, Kyle & Al were here this morning and got us cleared out & squared away very quickly! Awesome crew w/ a fantastic company! Highly recommend!!

Bob W.

Had them out multiple times. Good work and good prices. Would definitely use them again!

Jens S.

Worst experience possible. Less than a year after a complete bathroom renovation, the plumbing was backing up. After having the line cleaned several times, I had no choice but to pay the $350.00 camera fee to see what was happening down there. THEY INSTALLED THE DRAIN LINES WITH NO PITCH!!! All the waste is sitting in the drain lines. I'll need to rip out all of the plumbing they installed in my brand new bathroom. In addition they put the shower drain in the incorrect place, they poured the concrete over it after we discussed several times THAT DAY where the drain was going. All the fixtures are falling off the wall in the shower, and this is after they came back and """"fixed the issue"""". Do not fall for these used car salesmen.

Jessica P.

In February 2023, I contacted Plumbing by Paul, LLC to obtain a CCTV Video Inspection to give to the county who was offering rebates for inspection and report. They performed the inspection and issued a report on February 9. When I submitted it to the county, I also needed a VIDEO of the inspection. I called and they sent someone with the RECORDING video equipment on February 21. I have contacted them 3 times on the telephone and left messages with no return call and I have emailed them several times with no response. Additionally, I have written the owner of the company and again....no reply. I cannot attest to the quality of their other services, but I would not use them again. BTW, the report of the first and second inspections yielded different results....

Don C.

Great service, Plumbing by Paul does excellent work. As a realtor I referral them to my clients!

Ray S.

Service is always on point! Family owned business that truly cares about the community!

Kristian M.

Just wanted to thank Jay, the plumber sent to repair/replace my garbage disposal this morning. He arrived on time, assessed the problem and replaced the disposal efficiently, cleaning up everything and keeping me informed of what he was doing. He was very personable and efficient. Thank you Plumbing By Paul!! I know who to call with my plumbing needs now.