Plumb Works

Peter S.

Usually use plum works is good outfit but was disappointed this weekend when I had to call them twice and still could not get the on call plumber to call me. Wished Jerome had done so or that the customer service team would of been more pro active in problem solving my emergency. Disappointed

randy b.

Great experience with Plumb Works. Called on Saturday on Labor Day weekend for a water heater problem and set up for an appointment first thing on Tuesday. Received a call at 8 AM on Tuesday to confirm and the plumber showed up shortly thereafter. Everyone I talked with in the office, Nikki on Saturday and Lee Ann on Tuesday, was very friendly, courteous, and professional. Vann, the plumber, was the same. He was very thorough, checked out the water heater, explained our options and the associated costs in detail, and then made the repairs we selected.

Shelley D.

This place has the best customer service! Within an hour of calling in, a tech was sent out to come and fix our situation - having a new commercial coffee maker and not knowing how to hook it up to the water line. Joe was our tech and he was awesome! He came in, assessed the situation, and quickly and efficiently put in a new water line after learning that we needed it! I would highly recommend them!!

Elizabeth W.

Called them regarding low water pressure; they came right out and quickly determined we had a leak in our main water line connected to the street. They were able to repair it within 2 days and handled with the least disturbance to our yard as possible. Joe was easy to work with, knowledgeable and professional- will use them again in the future!

Zach H.

Plumb Works is THE go to plumbing company in metro Atlanta. I highly recommend them for any plumbing work or repairs in the city. In a pinch Plumb Works will take care of you.

Candace S.

Earlier yesterday morning I called another plumbing service to look at our hot water heater. It took them 3 hours to call me back, then another 3 to tell me they were still researching the problem. With 4 kids at home I can't go long without hot water. So, realizing they were not going to come that afternoon, I called Plumb Works. These guys came to my house within 1 1/2 hours of calling and had our water heater fixed within 30 minutes. Prompt and very friendly service.

Nick S.

I got price gouged hard by Plumb Works. Two parallel copper water lines burst after the recent freeze/thaw action inside a unit of our house that was unoccupied. The plumber found and repaired the pipes pretty quickly, so from the time he came to the time he left was about three hours. This happened during normal business hours, starting around 10am. He wanted $630! After talking with him and his manager several times, I got a slightly reduced """"value"""" rate of $550. We are talking about $180/hr for plumbing work. He used maybe two feet of his own copper pipe and some solder to fix it, so cost of materials was basically zero ($5 absolute max). Thankfully, at least the quality of work was solid. I looked pretty close at the soldering job and was happy about it. This is the only thing saving them from getting one star.

Kathy F.

Brian from Plumb Works did an amazing job on our bathroom repairs! He was top notch, really knew what he was doing and dedicated to doing it right. We will use Plumb Works again if we ever need to, and would recommend it to anyone.

Mary L.

I had a mysterious leak in my condo and Plubworks was amazing! Milton came immediately and was simply spectacular. He searched out the cause and made an immediate fix. They sent me his bio prior to him showing up and explained all costs up front. I would absolutely recommend them. They were overly professional, courteous and helpful.

Paul C.

The people at plumb works communicated well and where very responsive. While I did have some concerns the company was accommodating and attentive to my issues. The work done on the house was professional and quick.