Plumb Doctors

Greg F.

Fantastic. Was able to do a service call within 24 hours and when they discovered it was a very simple part that I could easily install myself they declined to charge me. Really nice and helpful and highly recommend.

Jessica C.

Quick service, explained the process fully, has 18 month warranty on service replacing toilet flange, best price.

Vidhi M.

We got a leak in our first floor ceiling that spread over 2 rooms and a passage. We could not figure out where the leak was coming from. Called Plumb doctors and as usual, they were on the job within an hour of the call. This time we were helped by Alexander Matej. We had to turn off the hvac as he suspected that to be the cause. He worked in 90 degrees heat in the middle of the night to fix it. He did not leave till the time he figured out the exact problem. Big thanks to him and the team at Plumb doctors. I highly recommend signing up for the gold program. Well worth the money spent.

Martha J.

Alexander Matej with Plumb Doctors is the best! He is super knowledgeable and extremely hard working. He installed a new toilet and two new faucets and replaced our old, broken shower handles. He was upfront about the cost and cleaned up everything afterwards. We are very happy with Alex's work and highly recommend Plumb Docors

neil p.

Josh with Plumb Doctors came out twice for separate issues on a bathroom sink. Scheduling was very quick. Josh was very knowledgeable and knew exactly what to do on both trips. I was charged a fair price and will call them when I need service. VERY pleased with this company.

Deirdre E.

Positively fantastic crews, work and all at a reasonable price. Tenant reported gas smell, Texas Gas came out to confirm last night then turned off the gas. By 8:30am this morning I had already scheduled with Mark to identify the leak and do the repair. He was there at 3pm. On a day when Austin was under a flood watch he crawled into a tiny crawl space under an old home, found the leak, repaired it and by 5:30pm was finished! Thanks very much, Plumb Doctors.

Chau N.

I told them before they came that I had a water leak. Technician came without any water leak investigation equipment.
He blindly dug in my front yard and was unable to find the leak. Charged me $400 for that, knocked off $100 when he couldn't find it. Then Said his boss had "sonar equipment" but would charge another $895 to bring it. I obviously declined bc thats absurd to charge almost $1200-$1300 just to find a water leak on my property.

I ended paying just $150 for another company (who had more experience) to find where my water pipe leak was and didnt want to charge a crazy $1300 just to find the leak in the first place (without actually even fixing anything yet).

Bill B.

They came out quickly and diagnosed the problem and took the time to give me recommendations on how to control the roots growing in the pipes. They also gave me a quote on having everything dug up and re-piped. They were very knowledgeable and professional.

Em W.

I spoke with a representative on the phone regarding the fees that were going to be applied to fixing our water heater.

They specifically told that there would be an $89 fee for coming out, NO diagnostics fee, and that they would quote me for a repair once they were out here.

I chose this company because they specifically told me that there would be no diagnostics fee, because I only wanted to pay for fixing the issue, not only diagnosing the issue. I made sure to triple check on the phone that there would be no diagnostics fee.

Once they got out here, they charged me $350 for diagnosis. So frustrating. Ended up turning them away.

Zen G.

They responded to my message extremely quickly and were able to send someone out soon after. My water heater wasn't working. The plumber identified the problem as being my gas being turned off but also gave me good advice about getting spare parts for the water heater. He fixed a few other things.