Plumb Doctor

Carly S.

Have known Brandon since high school, and he helped my Mom with major plumbing issues shortly after my Father passed away. Great family run business!

Leslie P.

On a Thursday evening we called and Brandon quickly got back to us. Brandon was able to walk us through a issue with our water heater. Would definitely call again. Great service.

Lori M.

We had a clogged toilet caused by the side-hanging-toilet-sanitizer being flushed. The responsiveness of the company is noteworthy, as they adequately communicated and set up an appointment around my schedule my schedule. Technician Cory C. came out and took care of the issue. He was able to resolve the issue quickly, even though the clog seemed difficult. He was very professional and polite. The cost was very reasonable. I would use them again. Satisfied customer!

Lynn H.

Impressed with this company! They fit me in their schedule quickly; made needed repairs with reasonable fee. Service tech was friendly and knowledgeable. Would definitely use again!

Diana B.

On Sunday of Thanksgiving week, while working outside, I heard a burbling, gushing sound from my back yard. Knew immediately that it could only be a broken sewer pipe. Had to happen then, of course, as I was expecting a house full of guests on Thursday. Tried to reach plumbers I'd used before; no luck. Searched Yelp, found Plumb Doctors. Read the recommended reviews & the not-recommended reviews. Good ones looked legit, not-so-good seemed to smack of grumpy customers. Rolled the dice on Monday morning and called Plumb Doctors at 8:00. Nice lady said they were pretty much booked that day, but give her a few minutes and she'd see whether she might juggle things to get someone by that day. In less than 15 minutes, she called back and said they'd be there that morning. Matthew arrived around 10:00, did a quick recon, said it might be another day before he could get an excavator there. Gave me a quote which seemed in line with my previous experience with excavating a sewer line. I said okay, thinking I'd have to tread water until the next day. Before leaving, Matthew said he wanted to take another look, maybe see whether he might get a start on things since he was there. Four hours later, he'd dug up the break (coupling pulled loose due to improper installation by previous company - my personal observation, he concurred) had fixed it, had run a snake down the pipe, followed by a camera and demonstrated that the sewer line had a) a serious sag in the line, trapping flow and b) that there was an obstruction at the far end of the line his snake couldn't break through. He installed a secondary clean-out, strongly recommended having the whole line dug up and replaced, and advised that while the second clean-out would likely leak water (?), it should be okay as a stop-gap to get me through the Holiday. After getting through the Holiday more-or-less without incident, I decided to bite the bullet (the clean-out was visibly leaking when the clothes washer ran) and called them to go ahead with the main line repair. I spoke with Brandon (owner) in the early morning, he said he'd try to get to my house that day or the next (rain in the forecast) and sure enough, arrived in the early afternoon. His crew dug the line, replaced the seriously, visibly sagging line (after taking care to prepare a proper bed to prevent future sags), exposed a dense, thick root ball that had been blocking the far end of the line and re-buried & graded the site. To conclude a long story: Plumb Doctor, this relatively small family owned business, responded as quickly as anyone could hope for, displayed technical expertise, performed the repair in a way far superior to the large corporate company who had previously charged me more for the same basic service, only doing a poor job. So, fellow homeowners...while nobody wants to go through a headache like this, when I had to, these folks came through. I'll call them first next time I have a need and recommend them to anyone else in the same fix. Oh, by the way, on the second phase of this job, they gave me a discount off the original quote. Good work, fair price, customer focus...all our partners should be this good!

Dean C.

Cory is awesome! We called the morning after Thanksgiving and Plumb Doctor came out a few hours later. We discovered a leak in our garbage disposal and Cory had it fixed in about 15 minutes. He thoroughly tested his work and also checked the plumbing in the guest bath, as well as the overall water pressure into the house. The professionalism, great service, and fast response we experienced from Cory and the team was exceptional and why we will be calling them back for any future plumbing needs that arise!

Diane H.

I woke up this morning to NO hot water . I called Plumb Doctor at 9:30 am and they were here before 11:00 am, diagnosed the problem, replaced the water heater, cleaned everything and was done by 1:30 pm. Big thanks to Matthew for his timely response and professionalism.

brian f.

Called on a Saturday afternoon and actually got back to me quickly when they said they would. Didn't get any bs about we will be there in 30 mins, Brandon the owner was honest from the first phone call. Within about 90 minutes tall Brandon showed at our house and quickly figured out the problem and was upfront with costs before anything started. He did a quick scope and tried to snake it and then was quick to suggest that even though he could do the larger job, we could have the city do it for free as it was roots in the main sewer line belonging to the city. Most companies would have tried to upcharge for everything but they did not. Brandon (not tall but the owner) called the next day to check and make sure everything was good. Fantastic customer service and would use again and recommend

Bill B.

Had an issue at 10:30 Saturday morning. Placed a call to Plumb Dr and plumber on site within the hour. Problem was analyzed everything fixed within a couple of hours. Great service for a weekend. Best anyone else could do was Monday. Highly recommended.

Eric L.

Plumb doctor is truly amazing. We have used them a few times now, and I'm always impressed with their responsiveness, professionalism, value, and overall customer satisfaction. Plumbing issues can be so stressful. We have had two pinhole leaks and they have responded and fixed them within 24 hours without overcharging us to do it. They could have because it was an emergency and we would have paid it, but they didn't! I highly recommend them and will definitely use them in the future.