Plotke Plumbing & Heating

Jay S.

We replaced our water heater and the whole experience was professional and easy. The job was done quickly as promised when the technician arrived. We are very happy with the replacement that was installed.

Karen M.

I had used Plotke for years up until company was sold to current owners (last time I used them was probably 6ish years ago). Back when I was using company under Claire's ownership/leadership, Plotke was not cheap, BUT they were reputable and did excellent work! A few months ago I believed I had a plumbing issue (6/24) n called Plotke. An online form requesting a service appt must first be filled out. Next came a series of texts between myself n a woman named Perla at Plotke. I described in detail the previous work that had been done in this area of my condo n why I thought there might now be an issue, an in-wall leak, specifically, thus warranting a request for their services. An employee named Jason came out the following day . Jason spent a solid 5 minutes explaining back to me what I had explained to Perla...5 minutes upstairs away from actual area with issue. We went downstairs to bath area where Jason reiterated, for another 5 min, what he had said upstairs but this time adding I would need to call in a leak expert b4 Plotke could/would determine anything. Back upstairs for Jason to exit ... he said he ""didn't want to"" charge me anything n was leaving the ticket open until I got a leak specialist to look into ...again, regurgitating everything I said to Perla. . A few weeks later, guess what I got WITH all above description of interaction! A bill for $220! I called Perla, refused to pay $220 n agreed to a reasonable site visit charge of $75. I do not recommend this company!

Urs A.

Its been a while but as I recall the service was prompt and efficient, they even followed up after my water heater installation to make some adjustment.
The price was fair.

Roland T.

Had these guys out a while back to clear a drain. The only reason I'm giving two stars instead of one is because they did, in fact, clear the drain. These guys will charge you hourly. Then, if they use any equipment like a drain snake or whatever, they charge you for using the equipment needed for the job. It's ridiculous! Unless you enjoy flushing money down the drain (pun intended), DO NOT call these guys.

Julie P.

They offer knowledgeable service in a timely fashion. They are not newcomers to the plumbing business, having been well trained.

Barbara S.

we have been using Plottke Plumbing and their staff for a number of years now... They are courteous, very pleasant, and very efficient. A great combination!

Deborah E.

This plumbing company is outrageously expensive. They charged more than $500.00 to change a simple bathroom faucet and I bought the faucet and the lines.

There are other plumbers that are half the price, I learned later. I will be using them in the future.

If money is no option, call this company, otherwise shop around.

Nancy D.

Matthew came out unplugged a toilet did a great job. nice that it could be done the same day I called!

Tom H.

We've tried other plumbers before but not been satisfjed with them.
They are the best! They are efficient, on time and very courteous.
When something is an emergency, they come out right away.
I like them for their graciousness and understanding.

Kapualani B.

They answered their phone and sent someone on 1/30/24 out to fix at the time provided. The job required a replacement of the water valve connected to toilet. That was done to satisfaction though I was surprised of the condition he left it in. The bathroom was clean before but he left black streaks of grease and gray/black marks on toilet tank, toilet cover, seat and wall. Not sure why the toilet got all dirty since the valve was on the wall. Two days later I noticed he left the meter box near sidewalk with cover open and a water device connected to meter. We called company and the woman said she would have Matthew come by and correct. Well it's 2/3/24 and no one has come to put the outside meter gage and box cover back so we did it. Hopefully we got it right. Don't use this company the quality and work reliability is not good. Also discovered that our hot water circulation was not working on our kitchen sink. I found that the circulation pump on the hot water heater had been unplugged from the outlet. Only possible explanation is the plumber unplugged it and forgot to plug it back in.