Plotke Plumbing

John D.

This great company has been servicing my residence for several years, I have always been impressed with the courteous people on the phone and the technicians that have performed the repairs and installations. I had a water heater installed a few years ago, very well done and no problems since. Also they repaired a gas leak that the Gas Company said was not their issue but a plumbing issue. Done! Just recently (today and 2 weeks ago) I needed them to fix a leak and then a stoppage issue. Xavier is great to deal with but anyone you 'get' to coordinate is excellent.

Steven B.

Great experience today with this company. I haven't written a review several years so it was that memorable. Tankless water heater was acting up and since I am paying for American Home Shield (AHS) Warranty, I called them first. The first plumber, Accent Plumbing, sent a guy that had no clue about tankless water heaters. He tinkered for a few minutes but couldn't figure anything out. Next was Bear Plumbing. Their plumber said he was very experienced with this brand and after checking it out, was very sure about the diagnosis. (1) there was a missing screen which meant deposits were getting through (2) the deposits had caused so much damage that the water heater needed to be replaced. Total cost - $2,800. Because of his statement that there was a missing screen, AHS denied the claim.

I decided to bring in my own plumber and Plotke came this morning. Within a few minutes, the plumber was pretty sure he had it solved. It was not a case of a missing screen - in fact he showed me that the screen was indeed still where it was supposed to be (several inches inside the pipe not that visible to average person) and there was no damage to the water heater. Instead, it was a water flow issue that was causing the water heater to stop running. He made some adjustments and tested it out. Working better than ever. Total cost - $99.

This is an honest, knowledgeable group so give them your business. I almost got taken for $3,000 but was saved at the last minute. Thanks Plotke!

Marcia A.

Had a stubborn sewer smell that took a bit to track down Plotke RedLilly's crew worked diligently and corrected all the errors made by others. Efficient, tireless, courteous, clean, other words...the best. Can truly recommend to anyone! Thanks to all.

Victor C.

I was awakened Monday morning by a knock on the door from the DWP who said the pipe connected to the water meter was leaking into the street and it was my responsibility to fix. I couldn't think of a better way to start the week.

The problem didn't really seem that serious though.It was just a simple crack in a copper pipe that needed to be sealed. In fact, if I had the proper tools, I probably would have taken a stab at it myself.

... but I didn't. So I started calling every plumber with a 323 area code and the average price I was quoted was $250 and most of them weren't able to come out until the following day... which was my birthday, so that was pretty much out of the question. Plus, I was losing money to the DWP by the minute from the seepage.

There was one company called Nautilus who refused to quote me over the phone and insisted on coming by to take a look and give me a free estimate. Well, they had great reviews on Yelp, so I let them. They quoted me $450 and claimed that all those other companies I spoke to would end up charging me the same amount once they actually saw the problem in person. I asked why and the guy said ""Well... they'll have to shut the water off and then drain out all the water from the hole (which was a whole foot deep. LOL.), then dry off the pipe and then there's the charge for materials..."" Pfff. Get real, pal. And they turned out to be full of shit, just as I expected. Keep reading.

Despite some less than stellar reviews on here, I decided to call Plotke since they were only two blocks away from my house. Not only did Mario promise to fix the problem that day, but he told me since the problem was curbside, I could go to the office as I was supposed to and he would just send me a bill in the mail.

And here's the reason for the 5-star review:

Mario made a promise to me over the phone that the cost would not exceed $200. I agreed. He called me on Tuesday morning to tell me that it only took him an hour to seal the pipe and the price is going to come out to $125. He could have charged me $200, but he decided to be a mensch and cut me a break. And no, I didn't tell him it was my birthday. Again, Nautilus was going to charge me $325 more than Plotke!

Even though I didn't get to meet Mario face-to-face, I can tell this is a good, honest company... a company I will definitely do business with the next time I'm hit by another plumbing fiasco.

Thank you Plotke.

Rob A.

How disappointing they've become. I've used Plotke for over 10 years for my tankless water heater and any other repairs we needed. I've even recommended them to members of my family and friends. They were always very conscientious, prompt and trustworthy. Something changed and now are not what they were. It may be they got too big or maybe that I'm just not enough business to them to matter.

I called them in September to repair a leak in my water heater. They'd been to my house before and knew where to go, I didn't need to wait for them. The sent the same plumber who'd been on my account for years. When I got home I couldn't tell if they'd been there or not. I figured they'd call at some point but never did. I finally called them in early October to ask what they were doing. They said they'd had to order a part and just forgot to call me. They came out later that week, not to fix the leak but to replace something else. The plumber was there for around 20 minutes. I pointed out the leak and he said he'd have to order a part. I thought I'd see or hear from him again. I did get billed a few weeks later for the part and 2 hours of labor but no call or followup. Today I called and talked to Lynn, one of the owners. I told him I was disappointed in the company and would be dropping him as a plumber. He promised to look into it and call back which he did.

He told me the plumber knew he needed a part but did not order it, instead he suggested I replace my 10 year old water heater instead of replacing a couple of dollars worth of seals. Seems to make sense to him, I spend $1500 for a new water heater plus labor.

It made absolutely no sense to me, the water heater works well enough. It also makes no sense that I'd already paid him nearly $200 for the 25 minutes of labor his plumber did. Instead it seems shameful and usurious. They took for granted that I would stay a loyal customer and would stay quiet about poor customer service, a bad idea in this era.

I'd watch everything they do for you, don't let them over bill you and keep on their tail if you use them.

Mika B.

I had called several plumbers for a problem with a Tankless Water heater and Plotke folks were really helpful. Turned out I live outside of their service area, but the gentleman helped me troubleshoot anyway. He would look up an error code for my particular unit while I ran some tests, and talked me through and gave me information for good 15 minutes. It really was too bad I wasn't able to go with them.

Prior to calling them up, I had set up an appointment with a competitor who was quite sales oriented and slick. After speaking with Plotke, and I decide to go with my instinct and cancel the appointment with the first company that felt too pushy. I made a new appointment with another plumbing company who is in my area and was recommended by Plotke.

Federico J.

What an AMAZING EXPERIENCE!

I work for a non-profit youth shelter for inner city kids in MacArthur Park, called Casa Libre. Earlier this morning the toilets in all 3 of the first floor bathrooms began overflowing and ""blackwater"" began seeping back up through all of the shower and sink drains; Essentially, a worst case scenario.

Unfortunately, as with most non-profits, our funding is usually limited and an emergency of this magnitude caught us completely off guard. Luckily, guardian angels are still around and Plotke Plumpbing sent two of them over free of charge. They had our pipes draining in no time and saved us hundred of dollars in potential water damage (not to mention the cleanup).

I can not stress enough how much this kind of solidarity from community businesses means to organizations like ours. Thanks again Plotke Plumbing! You guys rock!

cocoa c.

Plotke is one of the best Plumbers in LA. We have less expensive plumbers that we use for outdoor plumbing but Plotke is our go-to for indoor issues because their plumbers are CLEAN and their equipment and tools are CLEAN. They don't drag someone else's filth into your home. We recently had a leak where they had to cut into the wall for the repair. We were devastated and super bummed when we heard the words ""we're going to have to cut into the wall."" They first used a camera to identify the location and the plumber, Ed (our favorite from Plotke), measured to within a half an inch of the location of the leak. He cut into the wall like a surgeon and carefully preserved the square that he removed so that our patching/drywall repair could be super easy and less invasive. He didn't cut into more of the wall than he needed to and was very conservative and cautious. He cleaned up the dust and drywall droppings and most importantly, the leak is GONE. I will swear by Plotke every time!! Thank you Ed and Plotke!!

Susan R.

I couldn't disagree more with Austin's review. I have been using Plotke Plumbing at home and at the office for almost a decade, and they are not only knowledgeable but professional, thorough, very responsive (even after hours) and fairly priced.

Michele P.

I have been searching for a great plumbing company with reasonable prices and after 15 years of being ripped off and overcharged, I finally found Plotke! I cold called them through Angie's list when I heard some familiar gurgling in a downstairs toilet, signaling that our yearly root overgrowth was blocking our drains. To make a long story short - they needed to rooter out a few different areas, came back a second time at no extra charge, were prompt, polite, professional and I was extremely pleased and would highly recommend them. The last time we had to have this done, we were charge over $500 - Plotke did it more efficiently and at a much better price! Phew, my search is over!