Platinum Plumbing

Rick P.

I'm completely offended that Platinum plumbing would tell me that they don't charge the amount I stayed as I have a text from the owner with that exact quote.
Glad I never allowed a company with zero integrity in my home. Far too many honest plumbers in the Southlake area to even consider these liars.. BEWARE!

Christine L.

Really impressed with the service from Platinum Plumbing. Fast response time, courteous and professional demeanor. Nick was both knowledgeable and super friendly. Thought I might have a slab leak but was relieved to find that wasn't the case. Nick's careful and thorough explanation of the situation did a lot to ease my worries. I would strongly recommend both Platinum Plumbing in general and Nick Lancaster specifically for any plumbing needs you might have. Keep up the great work guys!

hiro i.

Great group of guys. Was able to see me right away. I called around and got the typical nightmare answering services that never returned calls or was very rude
Not platinum. These guys are legit. I will definitely use them again whenever I need a plumber. Thanks

Dee Dee D.

I highly recommend this company. Nick is very personable and explains everything very well. If you have any plumbing problems, this is the best company to call.

Reggie G.

Most reviews are great here but I never received a return of my phone call. It was not an emergency but after three days I will move on.

Kris B.

Absolutely fantastic! Very responsive and friendly. Great knowledge, expertise and capability. Recommended above all others!

Marlene R.

This is the best plumbing company!!!! We were in desperate need of a plumber to install a new tankless heater. We had previously had two other plumbing companies out over the last two months that were incompetent. I contacted Brandi and she immediately handled the situation and was able to come the following morning. Nick (owner) and a master plumber came out with Rob and installed the new heater. It was a difficult job changing out and modifying the new gas line and piping. They were very professional, knowledgeable and very affordable. This is a family owned business and the service is unbelievable. Thank you again.

Paula V.

I am so thankful for the response to my call at 6:00 PM and response within 45 minutes. Needless to say without the quick response time, we would have been without water! Nick provided an estimate over the phone and repaired my broken water valve, and for less than what he quoted. I highly recommend Nick for the quality of work, honest quote, and quick service!

Dave S.

We have used Platinum Plumbing for a number of projects over the past year. Nick Lancaster does outstanding work! He replaced two hot water heaters, fixed a pipe leak, re-routed a return hot water line due to a slab leak (huge project) and also replaced all of the turn-off valves in our house. He follows through on his time commitments and is fair with his project estimates. Brandi Lancaster does all of Nick's scheduling and she does a great job keeping Nick on track. Nick and Brandi make an awesome team and it a true pleasure working with both of them.

Pearl I.

Cannot express how much I appreciated their service! The entire pipes in my master bedrooms bathroom were clogged and I couldn't get it unclogged no matter what I used. I was at the verge of crying when I finally decided to call a plumbed cringing of how much it may cost me, but I'm glad i found Nick on yelp! They gave me a quotation right when I called them and Nick came within 30 min after hours. He unclogged everything and gave me tips on how prevent future clogs. He was just an overall wonderful person who explained everything in detail and made a situation that I felt was bad into a positive learning experience. Will definitely call for Nick if I run into any other plumbing issues as he earned my trust after tonight's service. If youre wondering if you're making a difference in anyone's life, you just made my day! Thank you!!