Platinum Plumbing

Ricardo O.

Nick knows what he is doing and he does it with precision!
I bought some (middle-high end) fixtures and called Platinum Plumbing to have them installed.
Nick came out and made it happen. I'll certainly call him again on the next series of upgrades.
I highly recommend Platinum Plumbing.

Toni H.

Thank goodness for Nick (Platinum Plumbing)!

On Sunday (7/09) we discovered our water heater had a serious leak and needed to be replaced. This was smack dab in the middle of a serious family emergency that was going to need me to bring my elderly father to our house for some recuperating time. As you can imagine, we didn't have time for there to be a hot water problem. Within minutes of requesting a quote, Nick got back to us and scheduled a time the following day to come out and replace the unit. We knew it would be a majore pain because less than desirable work had been done all over our house before we purchased it. Any time we have to get something fixed it's a Pandora's box of trouble. Working late into the night, Nick was researching and communicating best options for us. He totally understood the tight spot I was in and made sure we would have the problem resolved. Day of, he arrived promptly and got right to work. As expected, it wasn't an simple install but he did a GREAT job! Our water heater closet went from a jumbled mess of frayed wires and questionable piping to a thing of organized beauty with a brand new, top notch water heater. He did it all with a smile on his face. Had I had to deal with that mess, I would not have been smiling.

Bottom line, if you are looking for someone you can trust who stands behind their work, conscientiously does the job, and provides top notch service, you can't do better than Nick and Platinum Plumbing. We're going to have him back out to fix the rest of this mess in our house at some point!

Lyn A.

Nick is as good as it gets! Had a very difficult slab leak repair that we hired Nick to do. Man did we make the right choice! Nick is a master plumber that is highly skilled and with stellar customer handling skills to boot. Keeps you informed every step of the way. Honest, punctual, dependable, competent. I was not happy with the need to have a $11K slab leak repaired but feel so very confident that it was done right using Nick. HIGHLY RECOMMEND NICK!

Gary P.

I called Platinum about installing a new kitchen sink. Nick took the time & care to make sure it was going to fit right & that it had plenty of support. Of course, he made sure that all the water connections were sealed properly.
Next, he installed an instant hot water heater under the sink.
Both jobs were well-done, with little fuss & no drips, so I'd definitely hire him again.
Oh yeah, he also fixed a running toilet.

2 thumbs up for Platinum Plumbing.

Gin M.

If I could give Nick ten stars, I would! I have not had the best luck in the past finding good contractors, even using paid membership review sites. However, finding Platinum Plumbing on Yelp was like hitting the lottery!
My husband is ill and we needed a whole house fluoride filter along with a softener and other collateral filtration. Normally my husband is very handy and he had considered doing the work himself, but ran into problems trying to locate the main water supply inlet to our home - our house is on a slab (like most here in TX) nothing like houses with basements on the east coast where he is from. We thought a pro could help us find the area where we needed to tie in, but found that most plumbers we called were not even interested in the job. When Nick came out, we realized that it would be no easy task, tying into a pipe buried in a flower bed at the front of our house (really?!) and then running pipes through the outside wall, into and across our garage to the equipment. So we decided to have him do the whole job and are so glad that we did.
The job that seemed fairly involved/labor intensive, but relatively straightforward, evolved into a much more complicated project. Nick handled all of the little (and not so little surprises) like the total professional he is. He probably ended up with a few gray hairs from our project but never complained or tried to make excuses. He was very communicative and kept us informed of setbacks. He always followed up when he told us he would. He stayed on top of what was happening with inspections and worked to make up as much lost time as possible. The quality of his work is excellent and one of the inspectors even remarked that it was the work of someone that he would have work on his own home - and that most of what he sees may pass inspection, but is not what he would ever personally accept.
I really cannot say enough good things about Nick and Platinum Plumbing. He is honest, punctual, efficient, fair, thorough, neat, polite, knowledgeable, meticulous, professional and also a very kind, caring individual. Make him your first call for anything plumbing related!

Brad S.

Very superior service, quick, friendly and knowledgable. Just made a life long customer. Would highly recommend!!!!

Paula L.

Nick came and fixed everything! He even fixed the toilet that was about to break too. He was quick and efficient.

Tim M.

Think twice before you call Platinum Plumbing!!!

I called Platinum Plumbing because I had a water leak outside of my home a few inches from the double check point box located by my sidewalk. I told Nick where I thought the water was leaking from. Nick located the leak in just a few minutes.

The problem was that the PVC pipe leading into the double check point box had broken. Nick replaced and repaired about a one foot piece of PVC pipe along with a few PVC parts. The entire job took around 1 1/2 hours. The cost of the materials could not have been more than a few dollars.

The BILL for the work was GROSSLY OVER PRICED for the job that was done. I guess just because water is running from your yard into the street, Nick assumed he could charge anything he wanted. When I called the day before, his wife never told about the HIGH PRICE I should expect to pay. (I guess that's my fault for assuming I would be treated fairly.) After I complained about the high bill, Nick said he would reduce the bill a few dollars. The bill was still excessively over priced. I paid the bill in full but I WILL NEVER USE PLATINUM PLUMBING EVER AGAIN.

I don't mind paying someone a fair price when work is done; however, I sure don't appreciate being overcharged just because Nick thinks he can get away with it. In my opinion, that is exactly what Nick did.The work was done during normal business hours. If the repairs had been done after hours or on the weekend, I could understand the higher cost.

If you decide to do business with this guy, just get an idea of his various rates. You might want to call to get another quote....before it is to late.

Katie F.

Can't recommend Nick highly enough--this guy is awesome. Had a bath reno that went south last summer (word of advice--don't let your TILE GUY talk you into letting him do the plumbing as well). Anyway, called Nick and he came out and fixed everything for us, for about $2000 less than the guy from an Angie's list-esque service. Showed up on time, worked quickly, quietly and CLEANLY, & fixed our totally jacked up situation with minimum hassle. Had him out a few months later to plumb the shower in the remodel for our 2nd bath--same experience. Love working with a local small business owner, love it even more when the experience is this positive. Call him--you won't regret it!

Patrick D.

A few years ago our sewer line busted from tree roots, after getting several quotes we chose Platinum Plumbing and couldn't be happier. All other plumbers that came out insisted that we had to remove one of our trees if we wanted to replace the sewer line but Nick was able to re-route the sewer line and preserve the existing trees in our yard.

Since replacing the sewer line, we have used Nick for various plumbing problems, including when our toddler threw a toy in a toilet and clogged it up pretty bad.

Today we have Nick back out to replace a 14 year old water heater and was very pleased with how he spent time explaining the process and water heater components. We highly recommend using Platinum Plumbing.