Platinum Plumbing Services

★★★★★ 4.8 / 5 (78)
: 1345 N Red Gum St Ste 1, Anaheim, CA 92806
: (714) 632-7000
: http://www.platinumplumbers.com

Company Overview

Once upon a time, a skilled plumber named Jim often heard from loyal clients, ""When will you launch your own business?!?"" Following years of building an impressive reputation through referrals, Jim established Platinum Plumbing in 2002. It rapidly expanded from a one-man, home-run business until Jim recognized he needed a partner. Steve Sayre, an exceptional master plumber known for his great reputation, became the ideal partner. Jim and Steve, who were friends and past coworkers, had a shared commitment to hard work and a goal to build a company that prioritized exceptional service from remarkable employees. In October 2004, their partnership was formalized, resulting in the establishment of Platinum Plumbing Services, Co. In 2014, Platinum had developed into a reputable business that continues to thrive while offering the client-centered service of a small firm. PPS has explored mainstream advertising but primarily expands its customer base through repeat clients and referrals. Just like finding a reliable mechanic or a great dentist, once clients discover PPS as an honest and dependable plumbing service, they eagerly share their experiences. The work ethic that propelled Jim and Steve to success includes: understanding, listening to, and respecting their clients; employing courteous, professional staff; and delivering traditional hard work at fair prices. The company started in September 2002 with just one plumber and one service vehicle. Today, it has expanded to include nine vehicles. We offer emergency plumbing services around the clock. Our pricing is both low and competitive. Regular business hours are Monday through Saturday. Every employee has undergone and passed a criminal background check. Every employee is required to pass a drug test. All staff members possess a solid driving record. All plumbers bring a minimum of ten years of experience. I started in plumbing during high school and have continued in this field ever since. With 25 years of plumbing expertise, I am actively involved in all facets of my company.

Business Services

  • Bathtub installation
  • Drain repair
  • Gas line installation
  • Gas line repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Hydro-jetting
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Shower installation
  • Toilet installation
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Scott S.
★★★★★

After calling at least 7 other plumbers at 2am on a Wednesday who said they were 24/7 I got to Platinum Plumbers. They answered immediately and had the actual plumber (Scott) return my call within 5 minutes. He asked me to send him some pictures of my problem and called me back within another 5 minutes. Quoted me over the phone and gave me an ETA of arrival time. Then texted me to let me know he was on his way and arrived right when he said he would. Got right to work and finished the job in about an hour. Charged me exactly what he quoted and off he went. It was a great thing to see. I would recommend this company to anyone that needs emergency service or just a simple fix it job.

Andrew K.
★★★★★

Jim and his crew at Platinum Plumbing are tops! With 15+ of years of work and experience, there is no job they can't do. Their prices are fair and their work is guaranteed. I will always feel confident when referring to Platinum Plumbing, knowing that my family, friends and clients will thank me for the quality referral.

John R.
★★★★★

Long overdue review. I've used Platinum Plumbing services for a few years now back when I was managing my Family Business and now here at my residence. Since hiring Platinum Plumbing services, they have fixed a leaky sink, installed a clean out in my main sewer line and snaked it out when it was clogged and more recently, install a new sewer line to replace my sewer line from the 1950's that was giving problems. While installing new sewer line, it was discovered that my water main had a leak and needed to be replaced as that was very old as well. Platinum Plumbing installed my new sewer line and a week later installed a brand new copper water line to replace an old galvanized rusty line that was leaking. All this work was done in a timely manner, reasonable cost and within my preferred time schedule and dates. Each time I have requested Carlos and he is nice, answers my questions and concerns and is down to earth so a big Thank You to Carlos for always coming through. Carlos even suggested and I took his advice on buying the parts that were needed to save money, which is always great when you have big costly jobs that need to be done. And there is a 2 year warranty on all work which is great. I higly recommend you consider Platinum Plumbing when you need plumbing done, and if you do, ask for Carlos you wont be dissapointed.

DP M.
★★★★★

Excellent service . Called early Sunday morning. Josh was here by 1030 as promised. Cleared my mainline . Cost was reasonable for a Sunday. Would definitely call again

Mark H.
★★★★★

i called platinum to get a phone quote to install a new shower faucet another company ive used in the past gave me a price on that i felt might be high and the fact they said i would need tile work after set me back.so when i call the person on the phone they where very helpful and polite he gave me a estimate so i asked to have a tech sent out .carlos castaneda can out very proffsional and did the job at a much more reasonable price and to my suprise no tile repair needed . thanks great servive mark h placetia

Joe Y.
★★★★★

VERY IMPRESSED! I called around 7:30am to get my two toilets fixed and made an appointment for 330pm. I asked if Steve could get here early, but he couldn't make that promise.

Steve called at 11:30am and said he is on his way and he'll be here by 12! He got here and fixed both toilet flappers/valves because it was leaking.

I called 10 different places before Platinum and they had the BEST pricing. Other companies didn't call back or didn't even bother to answer.

I highly recommend Platinum Plumbing Services! Awesome service and price!!!!!

Holly M.
★★★★★

Highly recommend Platinum Plumbing for your plumbing needs! They do NOT rip you off on after hour charges like some of the plumbing companies I have called or previously have used.

I had a main line stoppage and they were here within 35 minutes! Their serviceman was professional, considerate, polite and explained everything.

Ron P.
★★★★★

Very good experience with Platinum PLumbing
We have our own plumber that we trust very much but he was on vacation. We are very hesitant to call anyone.
I called at 1:07
Plumber called back at 1:22
The plumbers name was Josh he said he'll be here within 40 minutes
We had our main water broke
Josh is professional, courteous, honest and very kind.
Thank You Josh

Sea T.
★★★★★

Awesome service! We had a broken water shut off valve that needed to be fixed. Steve came out within an hour of my phone call and fixed it at a reasonable rate. Steve was friendly and thanked me for allowing him to come out to our home! That right there shows how wonderful this company is.

Kim H.
★★★★★

Great service and affordable cost. They responded within the hour as advertised. Worked efficiently and effectively to find and fix our plumbing issue. Carlos Castaneda took the time to explain the issue and the fix so that I would understand it. We will definitely use their service again in the future.

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