Platinum Plumbing Services

Lindsey S.

STEER CLEAR-RIP OFF ALERT!
If you have a plumbing emergency stay clear of these guys!
They know you need help now and inflate prices.
I had a main leak and the guy dug a 1 foot trench in the grass and replaced a cracked PVC joint.
Then he stayed in his truck for two extra hours to ""make sure the glue was dry"".
Then told me to keep water off til next morning.
They charged me 550.00 for 2 hours work and two hours for sitting in the truck!
If you are desperate they will rip you off!
I have used dozens of plumbers in the past and these guys are the worst!!!!
STEER CLEAR-RIP OFF ALERT!

JT L.

Platinum was referred to us by our friends, and they lived up to their reputation of doing good work and being professional. We had a pretty bad clog and an old broken cast iron pipe that needed to be replaced. Our plumber was Nick. On time, every time, and very knowledgeable and professional.

Pat F.

Needed to turn off the water due to a problem with a hose Bibb. Someone working in our area had just finished a job and they rerouted him to our house. Within 20 minutes of the call our problem was fixed and water turned back on. Thank you Platinum!

David A.

Flooded Garage - Water Main Leak

We came home from an out-of-town family visit last night to a flooded garage. We had a leak which turned out to be a puncture in the 1"" copper water main running from the shutoff valve outside the house to the water heater in the garage. It was just the way the original builder used nail-in clamps to secure the water main in the garage ceiling and maybe some recent earthquake motion. Anyway, we called Platinum Plumbing Services on recommendations from 2 of our neighbors and Carlos Castaneda and his helper Silvestor had us back in business in an hour and a half from when they arrived this afternoon. They did good work, quickly for a fair price. We highly recommend Platinum Plumbing Services.

Linda F.

We were impressed with the service from this company. Carlos was prompt, professional and knowledgeable. Our plumbing issue was resolved in a timely manner. I liked that Carlos explained to us on how prevent this from happening again.

Larry L.

My water heater started leaking last night and I called early this morning and Platinum had an opening within in hour. Wes did a great job. He definitely bettered the previous set up for the water heater.

Lisa B.

I want to share how AMAZING I think Platinum Plumbing is. Last week I found out that I had a slab leak. Carlos and Shane came to my house to diagnose my issue. They were ON TIME, clean cut, and very nice. They took extra time explaining everything to me step by step. They were not bothered by my questions, and had very knowledgeable answers. Carlos and Shane came back the next day with Albert and Sylvester to begin my repair. and again were ON TIME! The 4 guys made sure they kept my house as clean as possible, they even swept up before they left. I can't thank Platinum Plumbing enough. JOB WELL DONE GENTLEMEN!!! You have gained a customer for life.

Keith T.

Platinum plumbing is one of those companies you can always depend on. Ive used them multiple times for a range of issues and every time they've come out on time, done a great job, and if I had any questions they answered everything before they left. I really do appreciate the professionalism from these guys.

Lester L.

Water heater went out, called the guys at platinum plumbing services. Shane was fantastic and went above and beyond to call the techs to see if one can make it out at 3pm. Very thankful they were able to come out late in the day to come and replace the water heater. The two techs silvester and josh came to the house these two were very nice and knowledgeable. They explained everything to me about warranty and that parts are readily available if I ever have issues. Great job to this crew!! Thanks guys

Charlie S.

Super Impressed! I called at 8 am and had a plumber at my house by 1030. Steve and Wes were very accommodating. I had a bunch of little things that I didnt want to do. We started in the garage. Fixed that problem. Went to the kitchen sink. Fixed that problem. Went to the front shower. Fixed that problem. Went to the back bathroom and fixed that problem.

I told him over the phone that there were a few little problems but when they got here they were here to fix all my plumbing problems. I kept adding a little thing here and a little thing there. Frankly I felt like a total pain in the butt customer and both Steve and Wes were patient and professional and I felt like they really wanted to fix the problems. Not just put a band aid on something and run out to the next call.

I was charged what I would consider an absolute fair market price for all the work that they did. And I would recommend this company! 5 star all the way

I truly am grateful that these little things are now checked off my ""to do"" list.