Pipes R US Plumbing Services

Nicholas B.

Quick, courteous, respectful. I had accidentally flushed a foreign object down my toilet and they were there within an hour to fix it. They had a flat price for the job which may have been a bit expensive for the work they needed to do, but that's why you call a professional!

Emily W.

Needed plumbing inspections for a house sale. They no-showed/cancelled AFTER the appointment time TWICE!! Left a voicemail! Once because of broken truck; once 'backed up on another job' even though we were scheduled at 9:30 AM. 'No one else available to help'! Sellers, buyers, agent left standing with legal, contractual deadlines to meet!! Thankfully, all parties cooperated with the change. We hired a different plumber to finish the job!
When they cancelled the first time, the Home Inspector heard our conversation and said' wait, let me guess, the truck broke down'!!!! Seems people are onto them. Unfortunately, I was not. Ownership needs to hire more people, get better at scheduling (we were on their books at least 4-5 days ahead of time), fix their trucks or all of the above! Very irritating lesson to learn and I will tell all I know who hire plumbers or buy/sell houses...
BEWARE!! Too many good plumbers in town. Go elsewhere!

Nadia L.

Haven't even received service yet but my pipes had burst and I couldn't shut the water off myself. I called someone at Pipes R Us and they sent over a very kind gentleman to give me a hand turning off the water while awaiting my repair. I felt taken care of and I appreciated the extra step of service they provided me. I also appreciated the info they provided me on licensing and what a fair cost of labor is so I didn't get swindled anywhere else. I'm new to town so I didn't know who to call but I feel lucky finding them, they really helped my stress levels decline in a matter of minutes! :)

Timothy M.

Great plumber. Knowledgeable, decent prices. Reliable service and cares about customers.

Halle G.

Some of the best service I've experienced in New Orleans. Fair and transparent pricing, knowledgeable about most current codes in all Parishes, and excellent quality of work. They're my go to plumbers, from a leaky dishwasher to a water heater replacement.

Nathan W.

By far the most reliable, cost effective and professional business that I've used for home maintenance in the greater New Orleans area. Do yourself a favor and use these guys for all your plumbing needs!

Camille B.

This is the worst plumbing work performed. $225.00 dollars to replace a ballcock and flapper on the toilet, $125.00 to change the hose bibb.
The job on the toilet @ 20 minutes, the changing of the hose Bibb of 3/4to the incorrect size of 1/2 inch @ 1/2 hour. Parts cost @ $50.00 retail.

The plumber didn't say the faucet was too small to fit into the existing space, and he could not secure it, so he rigged a plastic pipe and screwed to the top of the face of the siding.
He wasn't making any additional money when he came back, so he didn't try to secure the faucet. He reluctantly restored the correct pipe size. So the faucet is loose, and I paid for the poor installation. Shame! Look at photos on the workmanship of the faucet installation, it speaks for itself.

Sebrina B.

They came they saw they conquered. So my normal method of using professionals around the house is to self diagnose and tell them what I have already tried and what I think needs to be done. We had a slow draining shower/bath that had most recently become a now draining shower/bath. Since we snaked and brought up nothing and used every chemical known to man... we thought oh the suction thing on the roof must be the issue. So that's what I called them to do.
Well wouldn't you know, the guy met the partner in crime at the house and was, well, a true professional. He listened to our little amateur show diagnostic and proceeded to explain that with no other drain being slow in the house that probably wasn't what was needed. He proceeded to snake another entrance into the system and viola. Now I can take long environmentally unfriendly showers again.

The reception service was also wonderful and patient with all of my questions like if it goes over a certain amount can I pay part in cash and part with credit.

The only drawback is if you don't have a true emergency you are unlikely to get a same day appointment. I called on a Friday morning and the first available appointment was 2pm the following Monday.

Also big shout out to Yelpers for the helpful reviews which lead me to this company.

Evan Q.

They were efficient, reasonably priced, and professional. They were on time and got down to business as soon as they arrived. I had a clogged sewer line that was backing up in the shower every time I flushed the toilet. They fixed the problem in about 20 minutes flat from the time they arrived.

Cal M.

We have had these plumbers out to our house 3 times now over the past month. Jared twice and Sean once. Both were very pleasant, very professional and very neat. Lynette at the office was good about returning my calls and scheduling me within 24 hrs and keeping me informed. They may not be the cheapest but they are honest, reliable and do the job effectively and in a neat and professional way.