PipeDoctor 247

King B.

Our hall toilet clogged and we called our home warranty. When their first company told us it would be 2 weeks they set up Pipe Doctor. How grateful we are they did. Blair came out the same afternoon and had us fixed and ready to go. He was very friendly and completely explained what he did. We could not be more pleased. I recommend them highly

Neil H.

The place seems like a scam to me. I had a warranty company who was paying to buy and install a new water heater, and these guys wanted $2500 IN ADDITION to what the warranty company was paying them. I ended up getting the entire job done for about $2000, including the cost of the new water heater, which was less than just the add-ons that these guys wanted. While their customer service folks were helpful, it seems to me that these guys have some sort of hustle going with the warranty companies, or at least with Cinch Home Services.

Gloria H.

Pipe Doctor 24.7 has done 2 jobs for me. Both issues were quickly and responsibly handled. They were sent by OneGuard. Blair also took the time to explain what was wrong and what needed to be done. In one case he explained how one of the issues could be avoided in the future. I recommend them without reservation.

Kacey S.

This company is terrible! Do not use them, they will find every way to charge you and make up terminology and problems to charge for services you do not need. They charged me the same amount for two different problems and collected money from the home warranty and collected extra from me.

kathy g.

DON'T USE THIS COMPANY! They said we poured acid in our garbage disposal to purposely break it!! Who does that!?! Why would I damage our own kitchen and cause water damage....Josh Beck is just a plain idiot

Vesh N.

Landmark HW assigned PipeDoctor 247 for my garbage disposal not working. Within 5 minutes of "diagnosing" the issue, the technician claimed that it was missing a piece and this was not normal wear and tear and reported that to Landmark knowing full and well that they would not cover "missing pieces" claim. I requested photos proving any missing pieces. None were provided. There are no missing pieces. The unit is over 25 years old and has stopped working. PipeDoctor 247 is DISHONEST and is just collecting the service fee and fleecing the Home Warranty company as well as the home owners. Stay away.

Murali P.

Same as the folks on here with negative reviews. Home Warranty recommend company to clear a drain. Well we had the plumber come to clear a double vanity drain - ended up making a huge mess in my house with his shoes and around the sinks. The sinks were empty but some how managed to make the situation worst where both sinks were full. He basically gave up and told me that he couldn't clear the drain, and that a vent clean out is needed and it won't be covered under warranty and will cost $550!

Well knowing this guy didn't even bring an electric auger inside to clear the drain - I knew it wasn't done properly, and prompted me to find someone else before I spend another dime on them. In fact, I hired another plumber (paid out of my own pocket) and was a fraction the cleanout cost that they were going to charge me. The plumber we hired said that the vent cleanout wouldn't even be needed for this type of clog.

Daniel A.

Have been sent here by home warranty many times and always satisfied. Even if the problem happens to return so do they very promptly.

Erin B.

100% DO NOT RECOMMEND! The service technician showed up 20 minutes before the tracking system showed they would arrive - this is a new house and vacant but I live a block away. I was at the property within 3 minutes of receiving the call and let the technician in the house. While I plugged in my computer, he asked where the water heater was. I let him know it was in the attic, logged into my computer, and before I could look up (~10 seconds) he walked out the front door, got in his car and left without saying a word.
I'm not sure how these guys are still in business.

Alex S.

I waited 2 weeks for scheduled time. The tech showed up and gave every impression he didn't want to be here. After discussing my issues, he said it would be a large retro fit. I asked him to at least look at the issue and he begrudgingly went upstairs. As we got to the room with the issue he didn't even go inside. Instead he said he knew exactly what it would take to fix and handed me a $2500 estimate. Very disappointed to say the least.