Pipe Spy

Kevin R.

Yes you do you demanded payment
I paid you
Your company is in the rip your face off
You do the work at a premium price
Your in the sewer business
Many companies do the work for 1/2 your price.

Jeff A.

Overall a great job. The crew showed up on time, kept me apprised of status and when they were finished with the clean up, one would not know they were there. Very professional. We had a misunderstanding on where the clean out would be moved to and when I informed them that it would need to moved, they stepped in and said that they would make it right. I would highly recommend them.

Peggy G.

Pipe Spy was referred to me by my real estate agent, Colleen McFarrin at FourBridgesRE for the inspection of the sewer line of my newly purchased house in Oakland. Juan Carlos Lopez came out to do the inspection and was friendly and informative. He showed me the video of the sewer line and explained everything that we saw and answered all my questions. I was impressed with his friendliness and knowledge. The sewer line needed to be upgraded and I asked him to make a bid on it. I checked with my real estate agent on the bid amount. I thought it was high but Colleen explained to me how the cost varies depending upon the depth and length of the sewer line and assured me that the price was reasonable. I hired Juan and his team Pedro, Gabriel, Raymond, Miguel and Manuel. They were prompt in their service. One of the crew even came out later to wait several hours for the EBMUD inspector. Thank you, Pipe Spy, for your service!

Evelyn H.

Great group of people who worked very hard all day at a very dirty job. They cleaned-up at the end of the day every day, very responsive to our needs. Refinished the surface to look as if nothing had ever happened.

Wilson T.

The quote sonny the technician gave me was non negotiable and wasn't very competitive. It was the most expensive out of the estimates i received from 6 different bay area companies and they're the only one who charges $150 for the inspection. Do your homework and dont give anything to these crooks.

Rizel S.

Outstanding job by Juan fixing my tub slow drain! Very professional, efficient and effective. Listened to what the problem was, understood it, straightforward explanation of what he could do that may fix the problem without guarantees, but provided option, if not. Turned out the problem was with the building main line but he was able to push and clear the clog. Now I can get reimbursement from the building for the $150 invoice.

Robert U.

The owner of the company, Paul Cooper, showed integrity and honesty by apologizing for the disappointing service I had received and, without my requesting it, returned the $150 I had paid fire the inspection. I'm going to give the company the benefit of a doubt and have upgraded my rating from a1 to a 3.

s f.

Enthusiastic, experienced specialists, willing to answer questions, provide expertise and take the extra step. It helps to make sure they have clear requests and that you follow up, as with any small, busy firm. I've used Pipe Spy successfully on both commercial and residential projects and recommend them.

Pam B.

We had a major job done, the entire driveway was dug up and pipes replaced, and the workers were great. BUT a bad inspection and the whole thing had to be dug back up and fixed. Then they rushed with a secondary crew and the finish is terrible. The driveway looks awful. If you hire these people, beware, they have no standards or accountability. See the pictures, they are almost laughable.

Kelsey T.

I was really impressed with the job that Pipe Spy did replacing our sewer lateral line. They gave a quote to the previous owners of the house, honored that quote for us and credited the $150 inspection fee that the previous owners paid. They showed up exactly when they said they would and the guys worked so hard to get a very big job done in three short days. I was especially impressed with how well they repaired and replaced the brick in our backyard where they had to dig three large holes needed in order to get to the pipes. You would never even know that they were there. They were also very easy to deal with for scheduling, handling city inspections/sign off and invoicing. We waited longer than we should to schedule them and they made sure the city knew we were on their schedule so we wouldn't be penalized for completing the work after the deadline. I would highly recommend them.