Pipe Cam

Vivica T.

These guys are great. I Bought my mothers home a three years ago, they did camera work, gave an inspection and we were done.

The reason i'm writing this review as I had subsequent problems with my sewer, called them and they were super informative and helpful. The responded quickly and treated me like we had just done the camera work.They went on to say that they were extremely busy and didn't want to hold me up and made a referral to four other reputable plumbing companies. I used Able to Plumbing and they were also great!

My point being with this company is that they are thorough, honest, extremely helpful (even three years later) and did an inspection that I was able to show the other company to refer to.

Great Company!

Josh H.

My wife and I are in the process of buying our next house and our realtor recommended us getting our sewer lines checked and using Pipe cam to do the inspection. Jim was the inspector that came out for them and he was awesome. He arrived a lot earlier than expected, which I really appreciate since we had earlier inspections in the day and I didn't want to be there any later than I wanted. Anyways, in the beginning he gave me a little back story about the business, himself and some insight about what he would be checking and doing during his inspection. He was very thorough during his inspections with voice recordings and video recordings. I was able to listen and watch as he was doing the inspection. I am glad that my realtor booked these guys. Would recommend them to any of my family members or friends. Great experience and knowledge from Jim and the people of Pipe Cam.

dan s.

So, I'm selling the house and buying another.
Had a sewer preinspection from a company the realtor recommend. They want $6k to replace the line. Got a 2nd opinion, they want $7k.
Called pipecam, got Jim here. He said the line is perfectly serviceable, did a root cut and treatment and guarantees it for a year. Just saved thousands and SHOULD HAVE JUST CALLED PIPECAM THE FIRST TIME. Hear me now, believe me later.

Jeffrey S.

I just wanted to say that my experience with Pipecam was absolutely horrible. I am a real estate agent and hired them to scope a sewer lateral pipe in Oakland. I asked the person I made the appointment with if I needed to be there and was told it was not necessary. I also specifically told them the address, as there are 2 identical locations in Oakland with the same name the difference being one ended in Ave. and one ended in St. Well you can probably guess the plumber went to the wrong address and once he got there discovered he could not get access the pipe from the street as it was behind a locked gate. No problem I reschedule and we took a few slates off the gate to get the equipment in and scoped the pipe. Took all of ten minutes. I was pleased with the plumber and his explanation of the problem with the old pipe. The scoping bill was to be paid in escrow for an additional fee, that was agreed to. The bill went to escrow and there was on top of the charge for the escaping a $175 additional charge for when the plumber went to the wrong address and could not access the pipe. I called the owner Pam, or rather emailed as she never answers her phone, and essentially she said the charge was valid and it would not be removed. I explained to her very commonly how I was told I did not need to be there and emphasized to the girl making the appointment that the address was Ave. and not St. She essentially said too bad and said if it was not paid a mechanics lien would be placed on the property. She further said it was all my fault as I should have known that the pipe was inaccessible and as the agent I should pay the $175 out of my commission. On top of everything their estimate for the repair work was exorbitant compared to several other plumbing companies the new owners contacted and ultimately used. Pipe cam and it's owner Pam by the far are the worst experience I have ever had in the real estate business. Her inability to even discuss a potential compromise to salvage future business still baffles me. I would strongly recommend that real estate professionals as well as the general public stay clear of this company.

Jeffrey S.

Wendy M.

I loved working with Jim and Pamela at PipeCam. Jim was prompt, curious, efficient and thorough. Communication with Pamela in the office was always pleasant, prompt, and easy. Repairmen were on time, thoughtful and efficient as well.Thank you!

Gloria A.

I've lived here in Livermore for 15 years, in a old house which had the old sewer pipes, that were old, cracked and would backup all the time. I have had plumbers that would unclogged the pipe and then give me a guess on the price to put a new line in. The prices where all over the place, and no guarantees. So I went on Yelp and found this Pipe Can Inc. with high ratings and gave them a call, got friendly service and a quote to unclog the pipe, and send a camera thru to see where the problem lied, and then would get a copy of the film, and one price for the unclogged and that price would be taken off the price of the replacement of the sewer line, which would include permits and trap on my sewer outlet. Now this was the cheapest price of all the recent plumbers. So after a year I finally had enough of back up in my house, and saved enough money to get it fixed, and call them, and they said no problem, price was still the same, and they would deduct my initial amount from the unclogged I had done a year ago, it was fast, they were very professional, did it in one day, fixed the spots they had to dig out for the pipe to go in, I am so happy no more clogs and can use my washer machine, and dishwasher at the same time... yeahhhhh Jim and Pam were great efficient fast and neat. would recommend to anyone who needs replacement of a sewage line...

Rachael H.

Need a sewer inspection? Remember YOU are responsible for your sewer from the house to the main line. If you haven't checked them in years, I highly recommend you do before you have an issue! I also highly recommend PipeCam! Very knowledgeable and they use a camera to inspect all the way to the main sewer. I am a Realtor in the area and I would only choose PipeCam! They are very friendly, too!

Lisa W.

Jim is great. Knowledgeable, super friendly and nice. We just bought a house in Lafayette, which is all original. We were struggling with dealing with a variety of folks recommending various levels (all expensive!) work that needed to be done to the house. Jim was totally on the up and up - recommended just what we needed and informed us of what the future could entail. Very nice man, my dog loved him, super detailed, great maintenance recommendations - very impressed. In the sea of vendors we have been dealing with - he really stood out as the best. Highly recommend.

Andrea S.

I need to have sewer lines checked often for buyers/seller being that I am a Realtor. In the past BEFORE I used Pipe Cam, it always seemed that when I had a sewer line inspected they were ALWAYS in need of repairs. I was referred Pipe Cam by a fellow Realtor and have been so happy ever since. They ALWAYS give me the ""straight scoop"" and are always willing to walk my clients through the condition of the sewer line. I have had may clients really happy with how detailed Jim's inspections are and how honest he is too. Pam his wife is great too, she is always willing to take the time to explain what options a client might have when deal with sewer line repair. Both Jim and Pam are great professionals to work with and make my clients happy. Which in turn makes me happy. In fact, Pam went out of her way last week to find a plumber for a repair they don't do late in the day on a Friday. I look forward to using their services because I know I will be well cared for and always be given truth. They care more about their customers then their bottom line. This is how I run my real estate business and want to work with people like that too. Give them a try, you won't be sorry.

Michelle L.

I found Pipe Cam through Yelp, and I'm so glad that I called them.

First of all I did not actually use Pipe Cam to do the sewer lateral replacement. when I called she knows I'm not using them (actually she suggested that I go to someone else) but she still pulled up my house on the Internet and patiently provided me a lot of useful information. I would highly recommend you to give them a call first if your house in nearby!