Pipe Cam

Erin A.

Our realtor recommended Jim and his team at Pipe Cam to do an inspection on our now-home. They came out quickly, offered a quote that was reasonable, and after closing, we set up an appointment. Scheduling was quick and easy. Pamela is so wonderful to work with. She is responsive and professional. The narrated video by Jim and his team helped us see exactly what work was completed and we are so pleased with everything. We highly recommend Pipe Cam.

Adam B.

As a person that doesn't know the first thing about plumbing, it was nice to have Jim explain everything to me in great detail. He was funny yet professional and didn't seem bothered at all by my endless supply of questions.

Jim M.

Great service by a very professional team. Jim came in diagnosed the problem and went to work and resolved it. Nice to have people you can count on to provide the service you need and expect. Pipe Cam, your the best.

Simon C W.

I have been working with Jim for about 6 or 7 years, averaging about 8 to 10 a years . He is the only sewer lateral inspector I use because I believe he is trustworthy and good at what he does. He will not bull shit on what he sees , he turns up on at a specific time( not a 3 hour window) in any weather and when he leaves you know what is good or bad with your sewer lateral is and what the next steps are to get it fixed and working again.

greg D.

I don't normally leave reviews for places but honestly the service I received from pipe cam was top notch. I called last minute to try to schedule an inspection and the woman I spoke to was beyond helpful and informative on the phone. Jim who did the inspection was incredibly thorough and explained everything to us so that we could understand what we were potentially walking into. Considering earlier that day we had an inspection done by a ""structural engineer "" for the foundation of the home and the engineer spent a quarter of the time there and charged twice as much this inspection was a welcome change. Really can't thank them enough for the thorough and honest inspection. 100 percent recommend you use them.

Stephanie T.

First time with Pipe Cam. A young guy named Walter arrived friendly and on time. After 10 minutes, he figured out the problem with our clogged laundry room drain downstairs and got to work. Meanwhile, he kindly tossed me a pair of his plumber gloves so that I could cleanup the nasty sewage that the drain overflow had caused. Within an hour, he completed the job. Nice guy, funny, professional, competent. Thanks Pipe Cam!

Alicia F.

Never sent us a quote

They came highly recommended, but we waiting over a week just for them to come look at the job and produce a quote. We already had two quotes and wanted this to be our third deciding factor. We then waited over another week for the quote.....that never came. Office stated they were sorry and it was coming....then never heard from them again. We lost almost 3 weeks on waiting time and still ending up going with one of the two quotes we had 3 weeks prior. Frustrating and inconvenient. I root for small family businesses, since I was raised working in one as well. But it would be nice if they just outright said they didn't have the capacity to accommodate us. I was just really surprised since they knew we had been waiting and my yard is a mess, with a hug hole in my backyard with little toddlers running around. Sadly I wouldn't not recommend them.

Brooke S.

Pamela and Jim were friendly and so great to help me when I was in pretty desperate need. I called them at 8pm on a Friday night and they came out to help me right away and the following morning to finish the job. Jim did a great job and showed me on camera and explained everything along the way.

W Z.

If I could only rate the guys who actually did the work I'd give them a 5 star rating..

But sadly those running the business would only get 1/2 a star if that was an option.

I was told by Pamela that the work that needed to be done at my home would be no problem. That in fact the work would begin on a specific date but didn't actually start until days after that agreed upon start date..

This job took 23 days to complete. That's right, 23 days of not showering, washing or using my toilets & let's not forget two gaping holes in my front yard. And when my drain for the washer didn't function properly, after the job was complete, I was told it wasn't due to their work and that I should be grateful that they went above and beyond what was agreed upon in my contract.

Carolyn G.

As a real estate agent it is absolutely critical to have solid vendors I can rely on to offer my clients thorough inspections and analysis to assist them in making good decisions. Pipecam is my go-to vendor for sewer inspections because Jim is an expert and is able to evaluate issues and offer potential solutions with professionalism. Not only that, his front office answers the phone and if busy, returns phone calls promptly. Yesterday Jim took 20 minutes out of his day to get on a conference call with me and my client to explain to us that perhaps a sewer inspection is not what we need, and that a pump inspection would be more appropriate. Thanks Jim for your honesty and integrity. You are definitely a ""solid"" vendor. Get it?