Pipe Cam

Teresa K.

I had a plumbing inspection with them and I appreciated that they provide you with a video of the inspection and detail what they find. My main issue is that I wanted a quote for repairs and a city cleanout and never received them. I also was unaware of a main cleanout since it wasn't on my home inspection and these guys require you locate all cleanouts yourself. I was unaware of the cleanout until I got an inspection from Barnett Plumbing and their inspection actually found even more issue, but they gave me a quote for repairs immediately and scheduled a repair the next week. Overall, I felt like the money I spent on this was a waste since I only got partial information and had no quote to compare with other plumbing companies. You cannot get a quote without an inspection so it costs a lot of money to do this and it would have been helpful to compare costs with Barnett. In the end I still felt better about using Barnett given their overall customer service was much better.

Dusky J.

I highly recommend Jim and Pamela over at pipe cam!!! I had just purchased an older home, not in the best shape and the sewer lateral was in very bad shape, but Jim was able to service and provide another year of operation... that's just the quality of work kind of shop they run... being a family owned business and taking pride in work is what they are about.

Above that, because they are a class act, the day they returned to perform service, my mother had passed away, so to say the least it was not the best day.. a week later I get a package and nothing out or ordinary but wait, it was because it a package from Pamela, Jim and family sending condolences... just a real class act!!!

See you guys next year for service and maintenance!!

Natalie I.

Jim squeezed in a home sewer line inspection on a Sunday so we could make an informed decision before making a purchase. He was very through and patient in explaining several issues he found. He was great to work with, knowledgeable and professional. I highly recommend and will use again!

Esteban A.

We reached out to PipeCam to complete an inspection for our new home. Unfortunately, the company stated that the inspection could not be fully completed. We were relying in PipeCam to provide a full scope report on the status of the house, and getting an incomplete inspection was very disappointing (specially after paying full price). We were not satisfied with the work perform for the following reasons: 1) Incomplete report, 2) Unprofessionalism Emails, when we asked Pamela for suggestions, she suggested we wanted to do illegal work (extremely rude), 3) Finally, they were emailing us multiple times charging us even before completing the work. We had to hire a new company and they were able to complete the inspection FULLY. If you need a reliable inspection, do not use Pipe Cam, they will charge you upfront and then tell you they can't complete anything.

Justin W.

Big thank you to the whole team. Pamela & Cecily maintained clear communication through the entire process and picked up the phone every single time I called for questions or confirmation.

Jim showed up early and went above & beyond in explaining how a sewage system works and what to look for. He also had me cracking up the entire time; I had a fantastic experience with PipeCam!

Jane L.

Pipecam is AWESOME! I am a real estate Broker and I was selling a home in Castro Valley. Castro Valley homes now require a Cert for the sewer. I called Pipecam AFTER I was told by another sewer lateral company that it would be $1,255 for the Cert if everything looked fine and that we needed a Pressure test. This was all misinformation. Castro Valley does not require a pressure test I found out from Pipecam.

PIPECAM gave me a quote which was a third of the price I was quoted for the Cert. But it gets even better! Pamela at PIPECAM looked up the property permits and saw that this property was already Certified and sent me a copy of the paperwork. So no Cert or inspection was required at all. PIPECAM is an honest company. They do not try to charge clients for services that are not needed.

If you need any services or certs for sewer only call PIPECAM.

Cameron W.

Jim was an incredible asset in purchasing our house. He allowed me to stand with him and watch the inspection go down. He was extremely thorough and would pause to check with me to ensure that I knew what he found. Unfortunately we only had one solution: replace the pipe. But Jim took the time to explain to me what to expect with the repairs, which was very much appreciated.

Brian G.

Jim from Pipecam was professional and explained carefully what we were seeing as the camera was directed down out sewer line. He also provided useful advise for caring for the line to keep it working going forward. The rate was appropriate and he did not try to convince us we needed to do any unnecessary work. We will definitely work with Pipecam again in the future.

Sue H.

I can't begin to tell you how thorough Bill was. He was a 100 times better than the last company I used for a sewer lateral inspection. Pipe Cam will be my to go company from now on. Expect excellence, fair price, and a great sense of humor. Thank you Bill!

Jennifer M.

I am very pleased with the work performed by Pipe Cam. Jim the owner was very informative, explained what was shown on the video cam and provided me with options. I had them replace the sewer line and install another clean-out. The workers arrived on time, were friendly, explained the process & answered my questions. The area was cleaned up nicely, in fact you can not tell where they dug into the ground. Cecily in the office was also very nice, informative & professional. I highly recommend Pipe Cam.