Philco Plumbing

April H.

My water heater was under recall. I had a lot of trouble finding a service provider. Phil can be a little brusque if you catch him at a bad time. I wish he would let it go to voice mail or hire a dispatcher. However, he went out of his way to help me. His technician, Ephraim arrived right on time, and fixed the problem. He was professional and nice.

Tina T.

I had a recall on my American Water Heater. Philco Plumbing was the authorized plumber to perform the job. I spoke to Phil, explained my situation, and informed him that we had been without hot water for 3 days. He said his schedule was packed, but, he would squeeze me in. His guy arrived the next morning, got the the job done, and we now have hot water! I read the comments about how rude Phil is over the phone. I didn't get the rudeness from Phil. What I got was a person who just wants bottom line details. Get to the point of your problem and he will do what he can to fix it. And that is exactly what he did. Thanks Phil!

Brian K.

I would not hesitate for a single moment to call Phil the next time I need a plumber again. I used another plumber that was highly recommended by Yelp (probably sponsored) in the past and was completely dumbfounded as to how there are so many positive reviews.
Phil is truly an honest, hard-working plumber and does great work. You aren't calling a plumber to be your friend, so I don't think the negative reviews on his soft skills should negate the quality of work he provides. We are all human and have our good days and bad.
He got my water heater back up and running in no time and I didn't feel for a second that he was untrustworthy or disingenuous.
Please, do yourself a favor and call Phil the next time you're in need of a great plumber!

Sara K.

Our hot water was out since thursday night (its tuesday today)...and after trying to fix the problem ourselves (mostly my husband) we got Phil to come and save the day today. He was on time...super sweet and got the issue resolved in less than 30 min...he even restarted the washing machine after he fixed the problem (he had to shut the water off completely while he was here and i was running a load of laundry)..i would recommend him for sure! THANK YOU PHIL!!!!!

Isabelle E.

How is this guy still in business? I'm a construction project manager and I have NEVER dealt with such a rude plumber. I would NEVER hire this guy to come anywhere near any of my projects.

Julio G.

Phil was very good at providing answers to my questions. The service was very good and it was done in a timely manner. Would recommend this business to anyone for such a positive experience.

Affan R.

Got his number form the manufacturer warranty service rep. Called the number and got the rudest guy on the phone. Dude at least say ""Hello"". You're in the service industry and customer service should be number 1.

After hanging up, I called the manufacturer up and asked them to give me another plumbing service.

Debra G.

WARNING! Stay away unless you want the total run around by the rudest guy I've dealt with in awhile that basically wanted a blank check to do the work before he even showed up for water heater work. How do these people stay in business?

Janine B.

Phil at Philco plumbing has been our plumber for over 20 years. He has taken care of ALL of our plumbing needs in our 45 year old house. He really knows his stuff, is responsive, reliable, reasonably priced and completely honest. I have referred him to family and friends and they all say the same. You're in good hands here with Phil.

Brian H.

I was having an issue with a water heater making a humming sound when it would kick on and last for a few minutes. It was a fairly new heater so I called up the manufacturer and they warrantied the machine and gave me a list of service technicians to come out and help me get it working properly.

The only one that was available was Phil. Called him to set up a service and gave him the authorization number provided by the manufacturer. After speaking with him and setting up an appointment I asked if there would be any charge, and he told me it should all be covered the only issue would be if it needed to be flushed out and that would be a $75 charge. Showed him pictures of the heater and informed him that there was a cement post that may be in the way and asked if he needed me to move a refrigerator that is kept in the garage and a few feet away and was told not to worry about it. Said there would be no charge since the system was already flushed by myself.

He came out and I wasn't home, but had someone at the house. He was apparently quite rude in person to my family member who was at the house to let him in. Complained that I was supposed to move the refrigerator even after the phone call with him. Ended up charging me $75 to drain the unit so that he could rotate it to get to the control panel, even after being told that it wouldn't be a problem and not to worry about it.

He completed the job and so far everything is working, and it only cost me $75 for the repair, but I would have gladly drained the unit myself and rotated it to save some cash had he told me before that there would be a charge to rotate it, which when speaking with him over the phone he kept insisting he told me beforehand.