PHD Plumbing & HVAC

Mike M.

They did fix the issue, yet charged an excessive amount for a 5 minute job. Two people showed up, one guy did the work, the other wandered around the house, he eventually wandered out in the driveway smoking a cigarette. If two people show up to do a job that I am paying for, I expect tools in both peoples hands.

Greg E.

Very responsive, polite and work well done. I checked three or four contractors for my kitchen remodel last year, and PHD was most responsive and reasonably priced. And they flexed their schedule easily when my own schedule changed. Arrived on time later to meet the town inspector. Highly recommended.

William B.

have used phd three times and it was five stars everytime. they do what ever they can to get you service as soon as possible. the techs are personable and explain the problem and how to fix them. I would recomend to anyone to use PHD. you start with tina who doesnt make you feel like you are bothering her, she understands you have a problem and wants to help. have had two techs on service calls Rob, and James both were great. again five stars

Nick N.

Honestly yelpers... The best company that ever came to my home and fixed the problem that I have been dealing with for the past five years,yes,five years. I've had numerous heating companies come out to fix my boiler and in total have spent 7,800.00 dollars and nothing has worked. I went on Yelp Sunday and put out a search request for my ongoing boiler problem. I was quoted from prices from 400/to 1900 dollars. I'm not afraid to pay money for good work but in the he past 5 years I have been taken to the cleaners by dishonest companies. Lies and deception is what I have been going through as well as price gauging.

Finally on Sunday the owner of this company replied to my request to once again venture into fixing my ongoing boiler problem. I was getting no heat on third floor and minimal on second floor. The worker showed up today at 9 am as promised. The owner gave me a honest fair quote on the work. I again had to trust someone to do the right thing. Well today the heater technician showed up on time and after a few exchanges of what I have been going through and his gathering of my problems and concerns did not waste time and went right to work !

At approx. 1130 ish the technician was done and he hit the electrical switch and turned my boiler on. He professionally without rushing got my boiler back up and running again. It turns out it was the circulator pump in the rear of the boiler. Yes it was a pain in the ass for this technician to get at but he did not complain once. He came in,went to work and did the job like a true professional.

I was told by 4 other so called reputable boiler companies that I needed 2000 dollars to repair what was needed to get my boiler up and running. Those quotes where all lies and fabrication. All I needed was a 200 dollar circulator pump. I have been told by numerous other companies that that is what I needed but after they saw what a pain in the he ass it would be to get at and change out the pump they all ran the other way and made me do work I didn't need. I have 7800 dollars in receipts that I paid for work that was done and didn't need. This company I hired and paid in full today is the company you need to call. They are up front and honest and come to your house on time and ready to work !

I can't say enough about the owner and his technician he sent to my house ! Totally awesome and professional !
5 years of basically no heat in my bedrooms because of companies lieing and doing work that shouldn't be done.

If you have boiler issues or any other issues that fall under what type of work his company does for a profession,give them a call. I don't do long reviews like this to often but they deserve every bit of this review because they deserve to be called upon when having a boiler issues. They deserve the work and not the companies that try to do work that doesn't need to be done. Don't settle for second best when it comes to your heating issues. Call this company who I can vouche for who does great work !

I can't honestly thank them Enough. The technician now a worker for this company went to Whittier High school in Haverhill mass. I will say that this past student learned a hell of a lot from this technical school. They to should be proud. They taught a young man how to do a professional job and did right the first time !

A plus for that technician and A plus for this company that I hired ! Thank you Gentleman ! For a job well done ! You don't know how much I appreciate it !

Martin K.

I've had great experience with PHD plumbing. I got gas line extension and ball valve replaced on my boiler. PHD price was better than others, job was done quickly and professionally, passed inspection no problem. Both Rob an Tina are pleasure to deal with. And I love that they have price-list posted on their website.

Bill B.

just used phd, from tina to james the tech, it was a very good experience. called yesterday,they were able to come the next day.james was courteous,knowledgable,and professional,answerd all my questions, made some suggestions but did not try to push. very reasonable prices,will use them again.

Longwei S.

I need to replace shut-off valve in my apartment.
plumbers comes on time. The building have some quirk setup, take us a while to shut off master valves.
they check all pipes in my apartment and recommend additional service, which I agree.
They go extra mile to make sure those repairs are solid, and clean the place when they are done.

John Z.

Hands down, the best contractor I've ever dealt with. The fact that they actually post their prices on the website -- well, that should tell you something. After unsatisfactory calls and emails with several other plumbers, I luckily found Robbie and, within a few moments of speaking with him, already had a good feeling. He was so straightforward, so clear, and so knowledgeable, a real pro. Refreshing! My instinct proved correct. I originally hired PHD to replace my water heater, but the job turned out to be more complicated than I had anticipated and it became necessary to move my furnace and replace my A/C unit as well. James and his fellow workers did a terrific job of solving all my problems at a very reasonable price. I cannot recommend these guys more highly and consider myself fortunate to have found them.

Christina Z.

As first-time homeowners, my husband and I go into a full blown panic as soon as anything breaks. This could've very easily been the situation with our latest break - the drain from our bathtub was leaking into our kitchen via one of the recessed lights. After a consult with a different and untrustworthy plumber, I called PHD and was immediately reassured by Tina, who walked me through everything that would happen once the plumbers arrived on-site. She also called me this morning to let me know their ETA so I was prepared for their arrival. James and CJ arrived exactly when expected, and within 45 minutes had the situation resolved without ever having to cut into my ceiling. They were prompt, professional, respectful, thorough in reviewing all potential leak zones, and beyond reasonable... the cost was lower than any other estimates we received. If I could give them six stars I would, but for now we'll stick with five and a guarantee that PHD will be our go-to for all future plumbing needs!

Christine C.

I have used this company twice. They are GREAT. The manager, Tina, is very personable and returns calls timely. The crew is professional and honest. I highly recommend this company. If I ever need plumbing repairs again they are my ONLY call